Job summary
A vacancy has arisen for a part time Team Administrator for the Bedford Adult ADHD Service , based at Twinwoods Resource Center based in Clapham Bedford. This is an busy role and the ability to multi-task is key, as Adult ADHD is a complex pathway and requires compassion, dedication and organisation. This position is suitable for an individual who is extremely passionate about patient care and displays sensitivity around memory problems/dementia.
Main duties of the job
To provide comprehensive administrative support to a small, but busy team of Consultants, Doctors, and Nurses, who support service users going through the Adult ADHD pathway, from referral to diagnosis.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
The successful candidate will be responsible for referrals, investigation requests/outcomes, clinic letters, booking/cancelling/rearranging appointments, taking notes and recording actions at the weekly Clinics and MDT and other Admin duties as required.
Excellent communication skills required, both written and verbal.
Job description
Job responsibilities
The successful candidate will be responsible for referrals, investigation requests/outcomes, clinic letters, booking/cancelling/rearranging appointments, taking notes and recording actions at the weekly Clinics and MDT and other Admin duties as required.
Excellent communication skills required, both written and verbal.
Person Specification
Education/ Qualifications
Essential
- Educated to GCSE standard or NVQ3 or equivalent
- Good standard of Written and Spoken English
Skills/Abilities
Essential
- Computer Literacy
- Word processing skills (MSOffice Word)
- 60-70 wpm typing speed
- Data entry skills
- Familiarity with switchboard duties .
- Good communication and skills including the ability to interpersonal communicate effectively verbally and in writing
- Ability to type using digital dictation recordings.
- Exercise own judgement when dealing with enquiries from patients,
- Ability to prioritise workload, plan and organise own time effectively
- Ability to act independently, and on own initiative.
- Ability to work as part of a multi disciplinary team in a pressured environment
- Exercise own judgement when dealing with enquiries from patients, parents/carers or other professionals.
- Exercise own judgement when dealing with enquiries from patients, parents/carers or other professionals.
- Excellent organizational skills
- Knowledge Ability to manage own workload without direct supervision.
Experience Knowledge/ Understanding
Essential
- Application of technology in the office i.e. email and networking.
- Equal Opportunities.
- Other windows packages (for example Excel, PowerPoint and outlook).
- Knowledge of the Data Protection Act and Caldicott Guardian y
- Confidentiality
- An Understanding of Office Procedures.
- Knowledge and understanding of medical terms.
- Understanding of hospital and/or social services environments
Person Specification
Education/ Qualifications
Essential
- Educated to GCSE standard or NVQ3 or equivalent
- Good standard of Written and Spoken English
Skills/Abilities
Essential
- Computer Literacy
- Word processing skills (MSOffice Word)
- 60-70 wpm typing speed
- Data entry skills
- Familiarity with switchboard duties .
- Good communication and skills including the ability to interpersonal communicate effectively verbally and in writing
- Ability to type using digital dictation recordings.
- Exercise own judgement when dealing with enquiries from patients,
- Ability to prioritise workload, plan and organise own time effectively
- Ability to act independently, and on own initiative.
- Ability to work as part of a multi disciplinary team in a pressured environment
- Exercise own judgement when dealing with enquiries from patients, parents/carers or other professionals.
- Exercise own judgement when dealing with enquiries from patients, parents/carers or other professionals.
- Excellent organizational skills
- Knowledge Ability to manage own workload without direct supervision.
Experience Knowledge/ Understanding
Essential
- Application of technology in the office i.e. email and networking.
- Equal Opportunities.
- Other windows packages (for example Excel, PowerPoint and outlook).
- Knowledge of the Data Protection Act and Caldicott Guardian y
- Confidentiality
- An Understanding of Office Procedures.
- Knowledge and understanding of medical terms.
- Understanding of hospital and/or social services environments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
