East London NHS Foundation Trust

IPS Employment Service Manager

This job is now closed

Job summary

As IPS Employment Service Manager you will be responsible for the management and leadership of the IPS service. You will be responsible for ensuring safe and effective management of all operations in the team, managing the core team responsibilities and trouble- shooting operational problems.

You will lead the team to ensure that service delivery adheres to the IPS model and operates to sound fidelity standards. You will ensure that all work across the team is recovery focused, socially inclusive and person centered.

Main duties of the job

To manage the effective delivery of all functions of the team, ensuring that robust arrangements are in place to support service users, carers and partner organisations, and that the effective management of human, financial and estate resources is in place to achieve Trust objectives.
To ensure appropriate reporting systems are in place to capture KPI performance data required for Bedfordshire and Luton IPS service.
To participate in mandatory IPS Fidelity Reviews ensuring full participation from IPS staff, Clinicians, Information Governance, DWP and Service users, and to develop a responsive action plan and review to ensure continuous service improvement.
To work with external partners, NHSE, BLMK ICS, IPS Grow, CNWL, DWP, Local Authorities and Public Health.
To line manage and provide supervision to the IPS Team Leads.
To lead and manage the IPS Employment Service team to ensure service delivery across the relevant clinical teams covering Bedford, Central Bedfordshire and Luton.
To be fully conversant with all aspects of IPS evidence based practice and maintain an understanding of all aspects of related policy and research and to communicate this to a range of stakeholders.

About us

To achieve financial balance in the team, making the best use of your financial resources to achieve positive outcomes for service users and carers. Budget responsibility, monitoring spend, invoice approval and income generation
To support the Directorate to meet annual CRES requirements.
Lead in managing the effective delivery of the IPS Employment Service within Bedfordshire and Luton ensuring that robust arrangements are in place to support service users, carers, and partner organisations, and that the effective management of human, financial and estate resources is in place to achieve Trust objectives.

Date posted

12 June 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Per Annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

363-BED6355798

Job locations

Charter House

Alma Street

Luton

LU1 2PJ

Job description

Job responsibilities

To ensure systems are in place for ensuring the Trust targets for key performance indicators, recruitment, retention, sickness monitoring, agency usage, supervision and appraisals are in place for the Service.
To ensure staff have the training and development required to meet IPS fidelity standards and achieve positive employment outcomes for service users.
To take responsibility to act using professional judgment and advanced problem solving when decisions have to be made.
To work creatively and independently with Team Leads and the wider staff group to achieve the required standards and to regularly review the quality and performance of the teams service delivery, both formally and informally.
To develop and maintain effective and positive internal and external partnerships across all stakeholders, including implementing clear lines of communication with all stakeholders.

Job description

Job responsibilities

To ensure systems are in place for ensuring the Trust targets for key performance indicators, recruitment, retention, sickness monitoring, agency usage, supervision and appraisals are in place for the Service.
To ensure staff have the training and development required to meet IPS fidelity standards and achieve positive employment outcomes for service users.
To take responsibility to act using professional judgment and advanced problem solving when decisions have to be made.
To work creatively and independently with Team Leads and the wider staff group to achieve the required standards and to regularly review the quality and performance of the teams service delivery, both formally and informally.
To develop and maintain effective and positive internal and external partnerships across all stakeholders, including implementing clear lines of communication with all stakeholders.

Person Specification

Education/Qualification

Essential

oEducated to degree level or equivalent relevant experience
oIPS training

Experience

Essential

oPrevious experience of working within IPS supported employment services
oPrevious experience of working within the NHS and with senior health professionals, internal and external stakeholders
oPrevious experience of Management and Clinical Supervision of others, including annual appraisal
oPrevious experience of service development, quality improvement and of bringing innovation and new ideas to practice
oPrevious experience of working to targets whilst maintaining a recovery and person centered approach
oPrevious experience of working with employers to negotiate opportunities and resolve job retention issues for others

Knowledge and Skills

Essential

oExcellent knowledge and understanding of the IPS evidence based model and Fidelity Scale
oSound knowledge of current and relevant local and national agendas that impact upon community mental health services and the wider health and social care system and the ability to understand and disseminate this knowledge to others
oExcellent organizational skills and ability to prioritise own work and manage own time
oAbility to build relationships and negotiate satisfactory outcomes with internal and external stakeholders
oExcellent skills of conflict resolution, negotiation and facilitation
oAbility to review and analyse complex data and recommend course of action and objectives and motivate staff to achieve them
oActs upon service user feedback and information to improve the way things are done taking personal responsibility for resolving
oTakes specific action to improve team or individual performance intervening promptly and constructively to support

Person Specification

Education/Qualification

Essential

oEducated to degree level or equivalent relevant experience
oIPS training

Experience

Essential

oPrevious experience of working within IPS supported employment services
oPrevious experience of working within the NHS and with senior health professionals, internal and external stakeholders
oPrevious experience of Management and Clinical Supervision of others, including annual appraisal
oPrevious experience of service development, quality improvement and of bringing innovation and new ideas to practice
oPrevious experience of working to targets whilst maintaining a recovery and person centered approach
oPrevious experience of working with employers to negotiate opportunities and resolve job retention issues for others

Knowledge and Skills

Essential

oExcellent knowledge and understanding of the IPS evidence based model and Fidelity Scale
oSound knowledge of current and relevant local and national agendas that impact upon community mental health services and the wider health and social care system and the ability to understand and disseminate this knowledge to others
oExcellent organizational skills and ability to prioritise own work and manage own time
oAbility to build relationships and negotiate satisfactory outcomes with internal and external stakeholders
oExcellent skills of conflict resolution, negotiation and facilitation
oAbility to review and analyse complex data and recommend course of action and objectives and motivate staff to achieve them
oActs upon service user feedback and information to improve the way things are done taking personal responsibility for resolving
oTakes specific action to improve team or individual performance intervening promptly and constructively to support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

East London NHS Foundation Trust

Address

Charter House

Alma Street

Luton

LU1 2PJ

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

Charter House

Alma Street

Luton

LU1 2PJ

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)