Job summary
Band 4 TEAM ADMINISTRATOR
Full Time Pernment
An opportunity has arisen to recruit an experienced Band 4 Team Administrator to support the admin provision to the Bedford CMHT Decar Team.
We are looking for an enthusiastic and experienced individual with maximum 3 yrs who can demonstrate a 'can do' attitude, with a passion to be working within the Adult Mental Health setting and who can provide a second to none service across the team.
The post holder will report to the Operation Manager and work closely with them and the community Business Support Lead.
We are looking for a proactive, enthusiastic and hardworking individual to ensure the smooth delivery of our service. This is a very busy department with many elements and is ideally suited to a responsive and resilient team player who seek continuous improvement in the service. You will have proven experience working as an administrator in an NHS setting or equivalent , excellent communication skills, excellent time management, strong organisational skills and a high level of attention to detail.
All personal statements should begin with three bullet points explaining why you think you would be suitable for this post. Please note that applications that do not have these points will not be shortlisted for interview.
Main duties of the job
Main responsibilities include: processing of referrals and adhering to local and trust procedures, whilst maintaining data quality at all times; to provide a comprehensive administrative service to the team, including processing all correspondence and documentation and scanning into electronic case notes; to maintain the patient record system RiO and ensure information relating to service users is accessible to relevant staff, ensuring confidentiality at all times; to book interpreters and rooms for client appointments and monitor confirmation of bookings and action as appropriate; to minute take clinical meetings; and to undertake general office duties.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
To assist with the processing of referrals. Adhering to local and trust procedures, whilst maintaining data quality at all times.
To provide a comprehensive administrative service to the team, including processing all correspondence and documentation and scanning into electronic case notes.
To maintain the patient record system RiO and ensure information relating to service users is accessible to relevant staff, ensuring confidentiality at all times.
To book interpreters, translators, and rooms for client appointments and monitor confirmation of bookings and action as appropriate.
To minute take clinical meetings.
Job description
Job responsibilities
To assist with the processing of referrals. Adhering to local and trust procedures, whilst maintaining data quality at all times.
To provide a comprehensive administrative service to the team, including processing all correspondence and documentation and scanning into electronic case notes.
To maintain the patient record system RiO and ensure information relating to service users is accessible to relevant staff, ensuring confidentiality at all times.
To book interpreters, translators, and rooms for client appointments and monitor confirmation of bookings and action as appropriate.
To minute take clinical meetings.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to GCSE standard or NVQ3 or equivalent
- Good standard of Written and Spoken English E S Experience
Experience
Essential
- Significant experience of working as part of an administrative team.
Desirable
- Experience of working in a culturally diverse inner city area.
- Minuting meetings
- Experience in a health/mental health, education or social services environment.
Knowledge and Skills
Essential
- Computer Literacy
- word processing skills (MSOffice Word) 40-45 wpm typing speed
- Data entry skills
- Familiarity with switchboard duties
- ood communication and interpersonal skills including the ability to communicate effectively verbally and in writing.
- Ability to type using digital dictation
- Ability to prioritise workload, and plan and organise own time effectively
- Ability to act independently, and on own initiative.
- Ability to manage own workload without direct supervision
- Ability to work as part of a multi disciplinary team in a pressured environment
- Able to work under pressure Excellent organizational skills
- Able to work under pressure Excellent organizational skills
- Able to work under pressure Excellent organizational skills
- Able to work under pressure Excellent organizational skills
- Knowledge of Access/Patient Administration systems
Desirable
- Other windows packages for example Excel, PowerPoint and Outlook
- Application of technology in the office i.e. Email and Networking
Other
Essential
- Confidentiality
- Flexibility
- IT / Administration
- Equal Opportunities
- Professional Accountability.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to GCSE standard or NVQ3 or equivalent
- Good standard of Written and Spoken English E S Experience
Experience
Essential
- Significant experience of working as part of an administrative team.
Desirable
- Experience of working in a culturally diverse inner city area.
- Minuting meetings
- Experience in a health/mental health, education or social services environment.
Knowledge and Skills
Essential
- Computer Literacy
- word processing skills (MSOffice Word) 40-45 wpm typing speed
- Data entry skills
- Familiarity with switchboard duties
- ood communication and interpersonal skills including the ability to communicate effectively verbally and in writing.
- Ability to type using digital dictation
- Ability to prioritise workload, and plan and organise own time effectively
- Ability to act independently, and on own initiative.
- Ability to manage own workload without direct supervision
- Ability to work as part of a multi disciplinary team in a pressured environment
- Able to work under pressure Excellent organizational skills
- Able to work under pressure Excellent organizational skills
- Able to work under pressure Excellent organizational skills
- Able to work under pressure Excellent organizational skills
- Knowledge of Access/Patient Administration systems
Desirable
- Other windows packages for example Excel, PowerPoint and Outlook
- Application of technology in the office i.e. Email and Networking
Other
Essential
- Confidentiality
- Flexibility
- IT / Administration
- Equal Opportunities
- Professional Accountability.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
