Job summary
This is an exciting opportunity for a skilled project manager who is passionate about improving services for staff and service users. The post-holder will bring experience of working with mental health services, service re-design and improvement methodologies and will be confident in working across organisational boundaries to deliver projects to time and budget.
The post-holder will provide hands on support with project management and operational management of Newham (CAMHS).
The post-holder will work closely with the General Manager and Operations and Transformation manager for the co-ordination and delivery of a program of service projects including development of processes and protocols to support the operational and clinical delivery of Newham CAMHS.
The post-holder will be expected to operate effectively in a flexible and demanding environment and will be responsible for the delivery of the agreed projects.
Main duties of the job
o To lead on agreed time limited projects as well as provide operational support to the General Manager and Operations manager with said projects.
o To lead project partners in the delivery of the plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
o To be responsible for a high standard of work supporting the delivery of the projects on time, to quality standards and in a cost-effective manner.
o To provide support to the Operations and Transformation manager with recruitment to ensure Budget Authorisation Forms are submitted and vacancies are advertised in a timely manner.
o Support Administrative team with supervision and appraisals where required.
o To support the Operations Lead on Subject Access Requests for Service users, reporting to SARs Trust lead.
o To co-ordinate and consolidate NH CAMHS' operational policy including an organisational chart and lead of the delivery of an online induction programme for new starters.
o To support monitoring of compliance with mandatory training.
o To provide operational support to the General Manager in improving the service delivery and maintenance of sites in collaboration with staff in the estates department.
o To attend and contribute towards relevant meetings and other forums as appropriate.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
Please see attached job description
To provide support to the senior management team member in the development and establishment of new services.
To provide support to the senior management team in ensuring that all operational processes and systems are in place.
To provide support in ensuring adherence to the relevant policies and procedures of NH CAMHS and ELFT.
To provide support with ensuring that NH CAMHS information systems are kept current and up to date.
To demonstrate an ongoing commitment to personal and professional development.
Job description
Job responsibilities
Please see attached job description
To provide support to the senior management team member in the development and establishment of new services.
To provide support to the senior management team in ensuring that all operational processes and systems are in place.
To provide support in ensuring adherence to the relevant policies and procedures of NH CAMHS and ELFT.
To provide support with ensuring that NH CAMHS information systems are kept current and up to date.
To demonstrate an ongoing commitment to personal and professional development.
Person Specification
Education/ Qualification/ Training
Essential
- oEducated to postgraduate level or equivalent level of experience in management
- oEvidence of professional development
Desirable
- oProject Management Qualification
Experience
Essential
- Minimum of 2 years' experience in a senior admin role or similar, managing projects and teams/individuals
- Service management and implementation of operational processes and systems
- Experience of successfully managing projects to time and on budget
- Experience of working with key partners and stakeholders across organizational boundaries
- Experience of managing recruitment processes
Desirable
- oPsychological therapies/mental health workplace experience
Skills, Abilities and Knowledge
Essential
- Communication skills - Ability to provide, receive and interpret complex information o
- Ability to extract data in order to create performance reports
- Ability to plan and deliver policy and procedure
- Ability to plan and deliver policy and procedure
- Ability to co-ordinate consolidate complex information
- Ability to travel occasionally, using public transport
- Ability to manage unpredictable workloads and frequent demands on concentration and attention
- Ability to lead and facilitate decision making processes
- Ability to demonstrate excellent interpersonal skills in varied settings
- Knowledge of equal opportunities, confidentiality and consent issues
Desirable
- Report writing and presentation skills including computer literacy
- Knowledge of current legislation and initiatives within health
Person Specification
Education/ Qualification/ Training
Essential
- oEducated to postgraduate level or equivalent level of experience in management
- oEvidence of professional development
Desirable
- oProject Management Qualification
Experience
Essential
- Minimum of 2 years' experience in a senior admin role or similar, managing projects and teams/individuals
- Service management and implementation of operational processes and systems
- Experience of successfully managing projects to time and on budget
- Experience of working with key partners and stakeholders across organizational boundaries
- Experience of managing recruitment processes
Desirable
- oPsychological therapies/mental health workplace experience
Skills, Abilities and Knowledge
Essential
- Communication skills - Ability to provide, receive and interpret complex information o
- Ability to extract data in order to create performance reports
- Ability to plan and deliver policy and procedure
- Ability to plan and deliver policy and procedure
- Ability to co-ordinate consolidate complex information
- Ability to travel occasionally, using public transport
- Ability to manage unpredictable workloads and frequent demands on concentration and attention
- Ability to lead and facilitate decision making processes
- Ability to demonstrate excellent interpersonal skills in varied settings
- Knowledge of equal opportunities, confidentiality and consent issues
Desirable
- Report writing and presentation skills including computer literacy
- Knowledge of current legislation and initiatives within health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
