Medical Secretary

East London NHS Foundation Trust

This job is now closed

Job summary

Are you an effective communicator, dynamic, motivated, and looking for a challenge? Are you reliable, have a proven track record of organisational and excellent communications skill, are fluid in your way of working and able to show and use initiative. This may well be the job for you!

You will provide comprehensive confidential secretarial and administrative support within the Admin Department spanning three sites within the Forensic Service.

You will be required to work in a busy and demanding environment and should be flexible and adaptable whilst having the ability to prioritise work and use your initiative in order to make sound judgements. You will be responsible for developing administration systems for the service and providing day to day administrative support to the service, within the context of a 'paper light' office. The post requires the ability to liaise effectively with a broad range of professions and service users and to maintain client confidentiality.

The role requires knowledge and experience of RiO, Reporting services & PowerBi and how they relate to the teams' Key Performance Targets.

IMPORTANT. In order to be shortlisted, your supporting statement MUST begin with a section entitled three reasons to shortlist me and in no less than 300 words give those reasons. They can include systems you've created, examples of problem solving, and leadership experience.

For further information please contact

Donna Douglas: donna.douglas1@nhs.net

Main duties of the job

To communicate effectively with a wide range of people from different backgrounds. Dealing sensitively and tactfully with clients and their parents/carers in person, or on the telephone.
To work across two sites.
To work flexibly as a Team member in order that essential priority tasks are covered and dealt with.
To liaise with Estates and Facilities regarding facilities used by the Team
To report to the Team Manager any issues that are of concern relating to health and safety of the building.
To take and relay clear messages. This includes handling queries from other professionals and obtaining information to enable these to be dealt with as effectively and speedily as possible.
To use information technology for a range of purposes.
To report to the Team Manager any issues that are of concern relating to health and safety of the building.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Date posted

08 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum Inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

363-FOR6181508

Job locations

Wolfson House

311-315 Green Lanes

London

N4 2ES

Job description

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Job description

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Person Specification

Education/ Qualification/ Training

Essential

RSA III or equivalent
Good standard of general education
Good standard of numeracy & literacy

Desirable

English and Arithmetic GCSE Grade C
AMSPAR, or equivalent ECDL qualification or equivalent

Experience

Essential

Two years' medical secretary or administrator
Team work
Experience of working in the NHS

Desirable

Experience of working with people suffering from mental ill health
Working in a Multidisciplinary Team

Knowledge and Skills

Essential

Office management skills . Computer Literate in MS Office applications
Audio typing (50+ WPM) Touch Typing
Knowledge of EPR systems
Verbal communication skills - ability to deal with people in person and on the telephone oAble to work under pressure and prioritise and adapt to changing circumstances
Able to work as part of a team
Ability to work without supervision
Self-motivated

Desirable

Knowledge of RiO
Knowledge of Mental health terminology

Person Specification

Education/ Qualification/ Training

Essential

RSA III or equivalent
Good standard of general education
Good standard of numeracy & literacy

Desirable

English and Arithmetic GCSE Grade C
AMSPAR, or equivalent ECDL qualification or equivalent

Experience

Essential

Two years' medical secretary or administrator
Team work
Experience of working in the NHS

Desirable

Experience of working with people suffering from mental ill health
Working in a Multidisciplinary Team

Knowledge and Skills

Essential

Office management skills . Computer Literate in MS Office applications
Audio typing (50+ WPM) Touch Typing
Knowledge of EPR systems
Verbal communication skills - ability to deal with people in person and on the telephone oAble to work under pressure and prioritise and adapt to changing circumstances
Able to work as part of a team
Ability to work without supervision
Self-motivated

Desirable

Knowledge of RiO
Knowledge of Mental health terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information