Dispensary Manager

Job responsibilities

• To be responsible for the day-to-day activity of ELFT Pharmacy dispensaries (currently situated at Mile End hospital) .
• To line-manage dispensary staff directly and indirectly.
• To lead and co-ordinate pharmacy technicians and Assistant Technical Officer education for the dispensary team and support training trust wide when required
• Responsible for the strategic development of the pharmacy dispensary including income generation.
• To support the chief pharmacist and lead pharmacists with income generation activities and proposals.
• To manage dispensary incidents working with key stake holders such as the medicines safety officers
• To manage trust complaints involving the pharmacy dispensary and associated supply functions.
• To assist in developing the Pharmacy Service.
• Insuring processes and systems are compliant with best practice for dispensing and supplying medication to clinical areas, drug procurement, storage and distribution whilst maintaining the quality of all medicines purchased by the Trust.
• Work independently and autonomously.
• To cover all aspects of the lead procurement technicians duties during their absence.
• Authorise pharmacy orders.
• To be responsible for the development and delivery of required cost improvement financial targets to support the Trust annual financial plan
• In conjunction with the Pharmacy Procurement lead, to raise purchase orders and receive goods on behalf of the Pharmacy Department
• Oversee the ordering process ensuring orders are accurate, placed within set time frames, out of stock items are dealt with and contract claims are processed
• Manage NHS and local contracts, overseeing implementation and maintenance of contracts
• Oversee the invoice processing, deal with complex invoices and discrepancies
• Reviewing the logistics of medication distribution e.g maintaining cold chains.
• In conjunction with the Pharmacy Procurement lead, be responsible for Managing goods in, ensuring that medication and goods are received correctly and answering any queries or issues that goods in person may have
• To dispense and check safely and accurately when required.
• Working towards accreditation for trust pharmacy procurement
• Work with the Chief Pharmacist, Deputy Chief Pharmacists and Medicines Safety Officer to lead on medicines safety initiatives.
• Monitor Controlled Drug usage across the trust.
• Answer dispensary-related queries.

Please for further information kindly refer to the job description and person specification attached to this vacancy.

Education/ Qualification/ Training

Essential

• BTEC/City and Guilds in Pharmacy, NVQ Level 3 Pharmacy Services
• Registered Pharmacy Technician with the General Pharmaceutical Council
• Regional checking technician accreditation

Desirable

• NVQ Assessor
• First aid qualification

Experience

Essential

• Writing and Implementation of policies and procedures
• Post qualification experience in a hospital pharmacy
• Management Experience
• Experience of dealing with the public
• Service Development
• Experience of ordering and invoicing in a Hospital environment
• Teaching and Training

Knowledge and Skills

Essential

• Excellent written and verbal communication with all levels of staff (both Pharmacy and other healthcare professionals) and patients
• Conflict Resolution and Negotiation skills
• To be able to motivate people
• Numerate - able to perform calculations appropriate to the tasks required by the post
• Ability to work carefully with attention to detail
• Ability to work unsupervised in an organised manner
• Ability to plan work & meet targets
• IT and ARX systems Management
• Excellent organisational skills
• To be able to problem solve and show innovation
• Knowledge and proven experience of good stock control
• Knowledge of Trust Financial instructions and how to ensure these are implemented in relation to pharmaceutical purchasing
• Understand the issues involved in procurement in relation to service delivery
• Demonstrates an interest in Pharmacy
• Demonstrates an understanding of good time management skills
• Understanding of good stock rotation and cost savings
• Understands the need for written policies and procedures
• Has an understanding of the need for patient confidentiality
• Service quality measurement and monitoring/audit
• Awareness of Risk management issues, specifically regarding the dispensary environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).