Job summary
A vacancy has arisen for a full time (37.5 hours per week) Team Administrator based at Luton & Dunstable Hospital, Luton to support the Psychiatric Liaison Team.
This vacancy is being advertised as a full time, Monday to Friday permanent position.
Main duties of the job
We are looking for an enthusiastic and motivated person who is flexible and has excellent administration and communication skills. You must have the ability to work unsupervised, under pressure and be able to deal sympathetically with patients and relatives of people with mental health problems. Your main responsibilities will be to provide comprehensive administrative support to the clinical team. Previous administration experience is essential as well as experience using Microsoft office packages and RIO.
You will be part of an existing team of administration staff who provide comprehensive administration / secretarial support to the Service. You should have good verbal and written communication skills
About us
Our mission is to make a positive difference in people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
Please for further information kindly refer to the job description and person specification attached to this vacancy.
Job description
Job responsibilities
Please for further information kindly refer to the job description and person specification attached to this vacancy.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to GCSE standard or NVQ3 or equivalent
- Good standard of Written and Spoken English
Experience
Essential
- Working In a Team.
- Significant experience of working as part of an administrative team.
- Experience in a health/mental health, education or social services environment.
- Experience of working in a culturally diverse inner city area.
- Minuting meetings
- Working in a Multidisciplinary Health Team
Knowledge and Skills
Essential
- I.T/Administration
- Application of technology in the office i.e. email and networking.
- Other windows packages (for example Excel, PowerPoint and outlook).
- An Understanding of Office Procedures.
- Understanding of hospital and/or social services environments
- Knowledge of the Data Protection Act and Caldicott Guardian
- Equal Opportunities.
- Confidentiality
- Computer Literacy
- Word processing skills (MSOffice Word)
- Data entry skills
- Familiarity with switchboard duties
- Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing.
- Ability to type using digital dictation recordings
- Ability to prioritise workload, plan and organise own time effectively
- Exercise own judgement when dealing with enquiries from patients, parents/carers or other professionals.
- Ability to act independently, and on own initiative.
- Ability to work as part of a multi disciplinary team in a pressured environment
- Able to work under pressure
- Excellent organizational skills
- Ability to work flexibly.
- Ability to manage own workload without direct supervision
- Knowledge of Access/Patient Administration systems.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to GCSE standard or NVQ3 or equivalent
- Good standard of Written and Spoken English
Experience
Essential
- Working In a Team.
- Significant experience of working as part of an administrative team.
- Experience in a health/mental health, education or social services environment.
- Experience of working in a culturally diverse inner city area.
- Minuting meetings
- Working in a Multidisciplinary Health Team
Knowledge and Skills
Essential
- I.T/Administration
- Application of technology in the office i.e. email and networking.
- Other windows packages (for example Excel, PowerPoint and outlook).
- An Understanding of Office Procedures.
- Understanding of hospital and/or social services environments
- Knowledge of the Data Protection Act and Caldicott Guardian
- Equal Opportunities.
- Confidentiality
- Computer Literacy
- Word processing skills (MSOffice Word)
- Data entry skills
- Familiarity with switchboard duties
- Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing.
- Ability to type using digital dictation recordings
- Ability to prioritise workload, plan and organise own time effectively
- Exercise own judgement when dealing with enquiries from patients, parents/carers or other professionals.
- Ability to act independently, and on own initiative.
- Ability to work as part of a multi disciplinary team in a pressured environment
- Able to work under pressure
- Excellent organizational skills
- Ability to work flexibly.
- Ability to manage own workload without direct supervision
- Knowledge of Access/Patient Administration systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East London NHS Foundation Trust
Address
Psychiatric Liaison Service, Luton & Dunstable Hospital 1st Floor, A&E, Room 62/01/010
Lewsey Road
Luton
LU4 0DZ
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
