Job summary
The purpose of the job is to inspire, motivate and empower service users to achieve a better quality of life and well being, and fulfill their personal ambitions for recovery.
The post holder will put service users at the centre of everything they do, and consistently deliver a high quality service that promotes and supports recovery. The post holder will provide, personal, practical and social support to residents and their carers using principles of recovery and also be aware that the impact of Social Determinants of health on the individual's mental well being.
The post holder will work to values that include self-determination, empowerment and choice for service users.
The post holder will model hope and recovery, and work in partnership with service users in one-to-one and group settings to support them on their own journeys towards recovery
Main duties of the job
- Act as a Recovery Champion for the service, and act as a role model for service users.
- Develop and maintain trusting, supportive and empowering relationships with service users, and their families and friends
- Provide support to service users, facilitating both one-to-one and group sessions.
- Provide practical assistance to service users.
- Motivate service users to achieve aspirational and recovery-focused outcomes.
- Empower service users to care for themselves and take control of their own recovery.
- Share coping and self-help skills with service users.
- Empower service users to strengthen or develop their social networks involving families and friends where appropriate.
- Empower service users to access individuals (e.g. Peer support workers) and groups in their local recovery community (e.g. Recovery College. MIND, voluntary sector).
- Participate in team meetings and meetings with other GPs and voluntary sector agencies.
- Participate in supervision and appraisal.
- Enhance the service user experience of the service.
- Contribute to the overall performance of the service to ensure that key performance indicators are achieved.
- Use Information and Communication Technology effectively and efficiently.
- Participate in audit and assist with data collection for research.
- Undertake Trust mandatory training and relevant training identified through supervision and appraisal.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Job description
Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Person Specification
Knowledge and Skills
Essential
- Fluent in both oral and written English.
- Ability to form appropriate and respectful working relationships with a diverse range of people.
- Ability to respond positively to people who are distressed or who behave in a challenging manner.
- Ability to relate and listen to people with mental health problems and provide emotional support and care
- Ability to carry out a range of practical and manual tasks with regard to household maintenance, housing, benefit entitlement, etc
- Ability to reflect on own working practice and its impact upon service users and other MDT staff.
- Ability to manage time effectively and to prioritise workload
- Ability to maintain clear, concise and timely written communication.
- Ability to appropriately deal with conflict arsing with service users, carers/families
- Ability to travel to and work within service users' homes using public transport or other transport
- Demonstrate an understanding of the importance of individual's background in caring for clients in a safe and sensitive manner.
- Basic Knowledge of the principles of accountability for practice.
Desirable
- Ability to co-facilitate groups
- Basic knowledge of the range of services available to people with mental health problems specifically and to borough residents generally
Education/ Qualification/ Training
Essential
- Minimum 5 GCSEs A-C including English and Maths
Desirable
- NVQ in care level 2/3 or equivalent level of training/qualification
Experience
Essential
- Clinical experience of working with adults with mental health problems in either a health or social care setting
Desirable
- Experience of working in a community setting.
- Experience of working in a Home Treatment team and with individuals in crisis.
- Experience of working with families and carer
- Experience of working in an inner city borough
Person Specification
Knowledge and Skills
Essential
- Fluent in both oral and written English.
- Ability to form appropriate and respectful working relationships with a diverse range of people.
- Ability to respond positively to people who are distressed or who behave in a challenging manner.
- Ability to relate and listen to people with mental health problems and provide emotional support and care
- Ability to carry out a range of practical and manual tasks with regard to household maintenance, housing, benefit entitlement, etc
- Ability to reflect on own working practice and its impact upon service users and other MDT staff.
- Ability to manage time effectively and to prioritise workload
- Ability to maintain clear, concise and timely written communication.
- Ability to appropriately deal with conflict arsing with service users, carers/families
- Ability to travel to and work within service users' homes using public transport or other transport
- Demonstrate an understanding of the importance of individual's background in caring for clients in a safe and sensitive manner.
- Basic Knowledge of the principles of accountability for practice.
Desirable
- Ability to co-facilitate groups
- Basic knowledge of the range of services available to people with mental health problems specifically and to borough residents generally
Education/ Qualification/ Training
Essential
- Minimum 5 GCSEs A-C including English and Maths
Desirable
- NVQ in care level 2/3 or equivalent level of training/qualification
Experience
Essential
- Clinical experience of working with adults with mental health problems in either a health or social care setting
Desirable
- Experience of working in a community setting.
- Experience of working in a Home Treatment team and with individuals in crisis.
- Experience of working with families and carer
- Experience of working in an inner city borough
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
