Job summary
We are looking for a Practice Manager to lead the Greenhouse Practice to provide strategic, operational, performance, financial and transformational leadership. Based in Hackney The Greenhouse Practice provides care to people living in hostels or supported accommodation, rough sleepers, and people who spend a significant amount of time on the street or in other public places. We are a forward-thinking friendly team and are looking for a committed and flexible Practice Manager to join us.
We are a friendly team who work hard to deliver outstanding outcomes for all those we serve and pride ourselves on our collaborative approach with caring, respecting and being inclusive at our core.
Main duties of the job
The successful candidate will be an exceptionally talented and professional individual who has extensive experience of operationally delivering services. It is imperative that this is a person who can demonstrate a high level of autonomy and ability to adopt a flexible and adaptive approach to their work to meet ever changing needs usually in a fast pace environment.
The successful candidate will possess a strong track record of operational delivery, strong financial management knowledge and skills, coupled with effective leadership and high levels of personal resilience. An ability to develop strong, productive and collaborative relationships both internally and with key stakeholders across health and care externally is a must.
This is an exciting opportunity for someone who is looking for the next step in building on and showcasing their current skills and abilities in a leadership post within the Primary Care Directorate, we are a Directorate who are building and transforming in delivery of our primary care strategy which is very much aligned to the delivery of the Long Term Plan.
Please note, whilst this post will be based at the Greenhouse Practice, there is an expectation that this role where required and be able undertake travel to other services / sites within the Primary Care Directorate particularly the 3 boroughs in East London and occasionally Bedfordshire.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Job description
Job responsibilities
Please for further information kindly refer to the job description and person specification attached to this vacancy.
Job description
Job responsibilities
Please for further information kindly refer to the job description and person specification attached to this vacancy.
Person Specification
Education/ Qualification/ Training
Essential
- oSpecialist knowledge across a range of primary care management disciplines
- oEMIS experience
Desirable
- oHave a management qualification or formal training
- oBe educated to masters' level, or equivalent
Experience
Essential
- oHave management experience, ideally in more than one previous organisation.
- oHave managed multi-disciplinary teams.
Knowledge/Skills
Essential
- oExperience of working in a GP surgery
- oExperience of managing administrative staff
- oUnderstanding of clinical governance issues in a primary care setting
- oExperience of working as part of a multi-disciplinary team
- oExperience in complex communication both internally and externally.
- oExperience in the operational management of service delivery
- oExperience in performance management and delivering KPIs
- oAbility to understand and learn new software and administrative procedures
- oIdentifying training & development needs & appraising staff
- oBe capable of chairing meetings effectively, and implementing decisions reached
- oHave the diplomatic skills to reconcile conflicting demands within the practice team, and with outside organisations
- oKeyboard skills and advance primary care IT knowledge and skills
- oAbility to physically meet the demands of the job and act quickly
Person Specification
Education/ Qualification/ Training
Essential
- oSpecialist knowledge across a range of primary care management disciplines
- oEMIS experience
Desirable
- oHave a management qualification or formal training
- oBe educated to masters' level, or equivalent
Experience
Essential
- oHave management experience, ideally in more than one previous organisation.
- oHave managed multi-disciplinary teams.
Knowledge/Skills
Essential
- oExperience of working in a GP surgery
- oExperience of managing administrative staff
- oUnderstanding of clinical governance issues in a primary care setting
- oExperience of working as part of a multi-disciplinary team
- oExperience in complex communication both internally and externally.
- oExperience in the operational management of service delivery
- oExperience in performance management and delivering KPIs
- oAbility to understand and learn new software and administrative procedures
- oIdentifying training & development needs & appraising staff
- oBe capable of chairing meetings effectively, and implementing decisions reached
- oHave the diplomatic skills to reconcile conflicting demands within the practice team, and with outside organisations
- oKeyboard skills and advance primary care IT knowledge and skills
- oAbility to physically meet the demands of the job and act quickly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
