Job summary
A fantastic opportunity has arisen for a Band 7 Senior Liaison Practitioner to join the new High Intensity User (HIU) service in Newham, based in the Psychiatric Liaison Team at Newham University Hospital. The service operates from 9-5pm, Monday to Friday, and is a service designed to support individuals who frequently attend A&E.
The HIU service aims to review a cohort of people who are frequently attending the A&E at Newham Hospital and provide clear guidance and specific personalised care plans for some of the most complex patients who attend A&E.
The post holder will be expected to be self-motivating and autonomous with the ability to demonstrate accurate formulations of mental state, risk and need for people over the age of 18 years taking into account medical, psychological and social factors and referring on to other disciplines or other agencies as appropriate.
The post holder will provide advice on mental health issues and participate in development of the care plan for the person who is frequent attending.
Main duties of the job
The post holder will be working in the A&E High Intensity User Service (HIU) which is a part of the Psychiatric Liaison Mental Health Team Service at Newham University Hospital. The HIU service is commissioned to carry out the following:
- Provide a forum for Multi-disciplinary meetings to discuss complex patients who presents frequently to A&E
- Create personalized and first person care plans for specific frequent attenders. Where this is not possible care plans bearing the person and their complexities in mind is created
- Provide expert advice on the management, treatment and diagnosis of patients to acute hospital clinicians - where appropriate for HIU to seek the expert advice from the relevant clinical specialty such as hematology, renal etc.
- Provide support to acute hospital clinicians to understand the complexities of frequent attending
- To reduce read missions to the Emergency Department
- To improve the experience of patients who receive care in the acute hospital
The post holder will be expected to be self-motivating and autonomous with the ability to demonstrate accurate formulations of mental state, risk and need for people over the age of 18 years taking into account medical, psychological and social factors and referring on to other disciplines or other agencies as appropriate.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
This job description is intended as a guide to the main duties of the post and is not intended to be a prescriptive document. Duties and base of work may change to meet the needs of the service or because of the introduction of new technology. This job description may be reviewed from time to time and changed, after consultation with the post holder.
Job description
Job responsibilities
This job description is intended as a guide to the main duties of the post and is not intended to be a prescriptive document. Duties and base of work may change to meet the needs of the service or because of the introduction of new technology. This job description may be reviewed from time to time and changed, after consultation with the post holder.
Person Specification
Education/ Qualification/ Training
Essential
- oRegistered Mental Health Nurse or Occupational Therapist, Social Worker
- oCurrent Professional Registration
- oENB 998 or Mentorship equivalent
- oEvidence of continual professional development
Desirable
- oRecognised post graduate qualifications in a specialist area of adult or older adult mental health
Experience
Essential
- oSubstantial post qualification experience in the field of adult and/or older adult
- oPrevious experience at working at senior level
- oPrevious experience at working autonomously
- oExperience of working in a multidisciplinary mental health team
- oExperience of working in a multi-cultural environment and of ensuring that nursing practice is culturally sensitive
- oExperience of supervising staff
- oExtensive and demonstrable experience of assessing, planning, implementing and evaluating programmers of care, particularly in an acute care or older adult community setting
- oEssential and demonstrable experience of writing concise and clear clinical reports
- oExperience of teaching and assessing in specialist mental health adult and/or older adult settings
- oExperience of developing or contributing to the development of new services preferably in mental health
Knowledge and Skills
Essential
- oDemonstrate an understanding of how to promote the rights, responsibilities and recovery of adults and/or older adults with mental health problems
- oDemonstrate a full understanding of the key issues and priorities relating to the provision of liaison mental health services in an acute hospital for aged 16 years and over
- oDemonstrate an understanding of the expectations, pressures and demands of an acute inner city hospital, wards and registered care homes.
- oDemonstrate a clear understanding of current legislation and policy pertaining to the provision of mental health services in all settings including the Mental Health Act 1983, Mental Capacity Act 2005, NHS andCare Act, 2014, Human Rights Act 1998
- oDemonstrate a clear understanding of current legislation and policy pertaining to the provision of mental health services in all settings including the Mental Health Act 1983, Mental Capacity Act 2005, NHS and Care Act, 2014, Human Rights Act 1998.
- oDemonstrate a thorough knowledge, expertise and practical experience of a full range of therapeutic nursing skills and approaches to people with mental health problems aged 18 years and above
- oDemonstrate a thorough knowledge, understanding and practical experience of risk assessment and risk management
- oDemonstrate an awareness and understanding of child and adult protection issues
- oDemonstrate a clear understanding of clinical governance and the provision of evidenced based care
- oDemonstrate a clear understanding and commitment to implementing the Equal Opportunities policy
- oDemonstrate an understanding of research and audit
- oDemonstrate well developed and confident professional nursing or occupational therapist, social workskills
- oDemonstrate skills in providing effective leadership
- oDemonstrate skills in managing and leading members of a multidisciplinary team to ensure staff are supported in a rapidly changing environment
- oDemonstrate skills in providing structured and focused supervision and consultation
- oDemonstrate skills in managing the performance of staff under their supervision
- oDemonstrate excellent interpersonal skills
- oDemonstrate excellent problem solving and conflict resolution skills
- oDemonstrate an ability to make balanced clinical judgments and decisions
- oDemonstrate excellent communication skills incl. verbal, written and, electronic
- oDemonstrate skills in audit and research
- oDemonstrate an ability to work collaboratively and respectfully with colleagues from a range of different professional backgrounds and across professional and organisational boundaries
Other
Essential
- oDemonstrate a genuine commitment to mental health practice for ages 18 years and over
- oDemonstrate a genuine commitment to providing person centered /individualized care
- oDemonstrate a high level of self-awareness
Person Specification
Education/ Qualification/ Training
Essential
- oRegistered Mental Health Nurse or Occupational Therapist, Social Worker
- oCurrent Professional Registration
- oENB 998 or Mentorship equivalent
- oEvidence of continual professional development
Desirable
- oRecognised post graduate qualifications in a specialist area of adult or older adult mental health
Experience
Essential
- oSubstantial post qualification experience in the field of adult and/or older adult
- oPrevious experience at working at senior level
- oPrevious experience at working autonomously
- oExperience of working in a multidisciplinary mental health team
- oExperience of working in a multi-cultural environment and of ensuring that nursing practice is culturally sensitive
- oExperience of supervising staff
- oExtensive and demonstrable experience of assessing, planning, implementing and evaluating programmers of care, particularly in an acute care or older adult community setting
- oEssential and demonstrable experience of writing concise and clear clinical reports
- oExperience of teaching and assessing in specialist mental health adult and/or older adult settings
- oExperience of developing or contributing to the development of new services preferably in mental health
Knowledge and Skills
Essential
- oDemonstrate an understanding of how to promote the rights, responsibilities and recovery of adults and/or older adults with mental health problems
- oDemonstrate a full understanding of the key issues and priorities relating to the provision of liaison mental health services in an acute hospital for aged 16 years and over
- oDemonstrate an understanding of the expectations, pressures and demands of an acute inner city hospital, wards and registered care homes.
- oDemonstrate a clear understanding of current legislation and policy pertaining to the provision of mental health services in all settings including the Mental Health Act 1983, Mental Capacity Act 2005, NHS andCare Act, 2014, Human Rights Act 1998
- oDemonstrate a clear understanding of current legislation and policy pertaining to the provision of mental health services in all settings including the Mental Health Act 1983, Mental Capacity Act 2005, NHS and Care Act, 2014, Human Rights Act 1998.
- oDemonstrate a thorough knowledge, expertise and practical experience of a full range of therapeutic nursing skills and approaches to people with mental health problems aged 18 years and above
- oDemonstrate a thorough knowledge, understanding and practical experience of risk assessment and risk management
- oDemonstrate an awareness and understanding of child and adult protection issues
- oDemonstrate a clear understanding of clinical governance and the provision of evidenced based care
- oDemonstrate a clear understanding and commitment to implementing the Equal Opportunities policy
- oDemonstrate an understanding of research and audit
- oDemonstrate well developed and confident professional nursing or occupational therapist, social workskills
- oDemonstrate skills in providing effective leadership
- oDemonstrate skills in managing and leading members of a multidisciplinary team to ensure staff are supported in a rapidly changing environment
- oDemonstrate skills in providing structured and focused supervision and consultation
- oDemonstrate skills in managing the performance of staff under their supervision
- oDemonstrate excellent interpersonal skills
- oDemonstrate excellent problem solving and conflict resolution skills
- oDemonstrate an ability to make balanced clinical judgments and decisions
- oDemonstrate excellent communication skills incl. verbal, written and, electronic
- oDemonstrate skills in audit and research
- oDemonstrate an ability to work collaboratively and respectfully with colleagues from a range of different professional backgrounds and across professional and organisational boundaries
Other
Essential
- oDemonstrate a genuine commitment to mental health practice for ages 18 years and over
- oDemonstrate a genuine commitment to providing person centered /individualized care
- oDemonstrate a high level of self-awareness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
