Maternity Ward Clerk

Job summary

This position is working on a the mixed antenatal and postnatal ward in the maternity department on Maternity Ward 2. The successful candidate will need to have a friendly manner to welcome visitors and patients, alongside assisting with administrative duties on the ward.

The post involves a mixture of long day shifts covering weekdays, weekends and some bank holidays. This post will require some flexibility regarding the working hours. A long day shift covers the time period of 0730-2030hrs and is requested of the successful candidate. Occasional short shifts may be agreed with manager to meet needs of the service.

We are seeking a professional, motivated, flexible person to join our team. The successful applicant will be expected to be computer literate, have effective communication skills and maintain strict confidentiality.

The role will require a range of duties, both administrative and reception, to assist the Dr's, Midwives and Support staff within a busy ward, helping maintain the smooth running of the ward.

The role requires excellent organisational skills, and the ability to be calm and patient under pressure. A smart and professional appearance and attitude is essential as the Ward Clerk is often the first point of contact with women and their families, visitors and staff.

Main duties of the job

Administrative/Clerical

• Responsible for collection of notes for the clinic, filing all relevant results in patient records, tracking and returning notes.
• Greeting patients and visitors to the ward.
• Reception duties whereby all relevant paperwork is compiled and notes are attended to.
• Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust and alert the midwives to any action required.
• Provide clerical support to the Midwives and Dr's in relation to filing, emailing, faxing and obtaining patient records and results as appropriate.
• Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available.
• Inputting data onto relevant databases
• Passing on information to the Midwifery team
• Issue client car park permits and direct them to the general office.
• Assist with the paper results on a daily basis by checking for appointments, filing and issuing letters to the patient as instructed by the midwives.
• Provide holiday and sickness cover for other clerical staff as required.
• Undertake administrative tasks specific to the role of the Delivery Suite/Antenatal/postnatal area.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

o Between 27-33 days of annual leave plus bank holidays

o NHS pension scheme membership

o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

o NHS Staff discounts

o Cycle to work scheme

oSalary finance - for loans, savings, budget planning and tips on managing debt

o Stockport Credit Union- for local financial advice