Job summary
We are seeking an organised and motivated administrator to join our Vulnerable Children's Team (VCT) within the Children's Safeguarding Service at Stockport NHS Foundation Trust. Previous clerical experience in health services would be desirable. The post holder will be responsible for ensuring an optimum level of efficient administrative support to the nursing team in a timely and accurate manner to enable delivery of this high-quality service to children and families by the health professionals. Previous experience of handling sensitive and confidential information is essential.
Main duties of the job
The role is non patient facing and would include requesting health information for patients and uploading shared information such as Multi Agency Risk Assessment (MARAC) and Safeguarding information to EMIS electronic patient records once signed off by a clinical nurse.
The role includes working along side the Safeguarding Children and Children in Our Care Teams supporting their admin function as and when needed. The service operates between the core hours of 08:30am and 17.00pm Monday to Friday for which administrative support is required.
If you would like to be part of a well-supported team with the opportunity for development then we would love to hear from you.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Collecting and inputting data onto a patient electronic health record, investigating and acting on discrepancies to maintain accuracy.
Answer telephone calls and action appropriately as the primary contact for the team.
Responsible for maintaining accurate documentation on the EMIS Electronic Record relating to patient care.
Assess all incoming referrals and allocate to clinical nursing team.
Support the collection of data using excel spreadsheets and shared drives
Maintain client/patient confidentiality and information governance.
Photocopying, scanning, taking accurate messages for team members.
To support with taking minutes at meetings.
Liaison with all partners.
Support with the induction and training of new employees in the Vulnerable Childrens Team admin role.
Accessing the Trusts information / updates through email on a regular basis.
Working alongside the Safeguarding Children and Children in Our Care Teams supporting their admin function as and when needed.
Any duties that may be assigned from time to time.
Job description
Job responsibilities
Collecting and inputting data onto a patient electronic health record, investigating and acting on discrepancies to maintain accuracy.
Answer telephone calls and action appropriately as the primary contact for the team.
Responsible for maintaining accurate documentation on the EMIS Electronic Record relating to patient care.
Assess all incoming referrals and allocate to clinical nursing team.
Support the collection of data using excel spreadsheets and shared drives
Maintain client/patient confidentiality and information governance.
Photocopying, scanning, taking accurate messages for team members.
To support with taking minutes at meetings.
Liaison with all partners.
Support with the induction and training of new employees in the Vulnerable Childrens Team admin role.
Accessing the Trusts information / updates through email on a regular basis.
Working alongside the Safeguarding Children and Children in Our Care Teams supporting their admin function as and when needed.
Any duties that may be assigned from time to time.
Person Specification
Education & Qualifications
Essential
- Good general education (5 GCSE's or Equivalent, including English and Maths) or equivalent experience
Desirable
- Basic Secretarial or Business Administration Qualification
- Knowledge of Safeguarding Children, Domestic Abuse and public protection
- ECDL or equivalent Microsoft Office Qualification at Intermediate or Advanced Level or equivalent experience
- Knowledge of Medical/healthcare terminology
Experience
Essential
- Previous clerical/secretarial expeirence
- Experience of dealing with sensitive and confidential information
Desirable
- Worked in healthcare setting previously
Skills & Abilities
Essential
- Computer Skills, including advanced keyboard skills, Word, PowerPoint, Excel, Databases
- Able to work on own initiative without constant supervision
- Able to record accurately
- Able to work flexibly as a member of the Team
- Able to communicate at all levels
- Able to plan and organise workload in accordance with urgency and have a good understanding of time management
Desirable
- Knowledge of Hospital EMIS / Patient Centre / Advantis systems
- Minute taking
Work Related Circumstances
Essential
- Occupational Health Clearance
Person Specification
Education & Qualifications
Essential
- Good general education (5 GCSE's or Equivalent, including English and Maths) or equivalent experience
Desirable
- Basic Secretarial or Business Administration Qualification
- Knowledge of Safeguarding Children, Domestic Abuse and public protection
- ECDL or equivalent Microsoft Office Qualification at Intermediate or Advanced Level or equivalent experience
- Knowledge of Medical/healthcare terminology
Experience
Essential
- Previous clerical/secretarial expeirence
- Experience of dealing with sensitive and confidential information
Desirable
- Worked in healthcare setting previously
Skills & Abilities
Essential
- Computer Skills, including advanced keyboard skills, Word, PowerPoint, Excel, Databases
- Able to work on own initiative without constant supervision
- Able to record accurately
- Able to work flexibly as a member of the Team
- Able to communicate at all levels
- Able to plan and organise workload in accordance with urgency and have a good understanding of time management
Desirable
- Knowledge of Hospital EMIS / Patient Centre / Advantis systems
- Minute taking
Work Related Circumstances
Essential
- Occupational Health Clearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Vulnerable Children's Team, 2nd Floor Treehouse Department, Stepping Hill Hospital
Stockport NHS Foundation Trust, Poplar Grove, Hazel Grove
Stockport
SK2 7JE
Employer's website
http://www.stockport.nhs.uk/ (Opens in a new tab)
