Job summary
An exciting opportunity has arisen for an enthusiastic and motivated Band 3 Dietetic Support Worker to join our Integrated Nutrition and Dietetic service at Stockport NHS Foundation Trust. The team has recently received funding to expand the team with an additional Dietetic Support Worker. This is based in our community Dietitian team at Kingsgate House. The team comprises of an Integrated Nutrition and Dietetic Service Lead, Team Lead, Clinical Lead Frailty Dietitian, Specialist band 6 dietitians, band 5 Dietitian, Dietetic Support Worker and Secretary. We are integrated service with the Acute Dietitian team based at Stepping Hill Hospital, as well as patient education colleagues.
The role will be focused on providing a high standard of dietetic care to community patients requiring nutritional support. There will be opportunities working alongside Dietitians in their specialist areas.
As a Support Worker you will be required to complete the Care Certificate programme. Professional development is encouraged through supervision, appraisal, mandatory training and CPD activities. Supervision is provided by senior clinical staff.
You will require to have access to a vehicle which can be used for work purposes or will be able to travel as required to meet the needs of the service. Please note not all office locations or client care bases maybe reached by public transport. Please state in your supporting statement how you will achieve this requirement.
Main duties of the job
The Integrated Nutrition and Dietetic Service is based across acute and community settings. This isprimarily based in the community in Stockport.
The Dietetic Support Worker assists the Dietitians in certain aspects of this work including:
- Liaising with the Dietitians and following plans of care for patient follow upActively participate within group education under the supervision of the Dietitian
- Data entry regarding product orders
- Assisting with the daily supply of dietetic products to patients in their own homes and working with the enteral feeding companies
- A working knowledge of different products and their clinical use is required.
- Assisting selected patients on the wards to choose preferred and clinically suitable food and drinks, under the supervision of a Dietitian.
- Responsible for the service ordering of supplies and consumables.
- Telephone calls to nursing homes regarding residents
- Electronic ordering of products
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
o NHS Staff discounts
o Cycle to work scheme
oSalary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Main Duties and Responsibilities
- To deal courteously and efficiently with incoming telephone calls from healthcare professionals, patients and members of the public.
- Liaise, where necessary, with Dietitians or action as appropriateto role.
- Office administration. Provide cover for some secretarial duties during leave
- Assist with the supply of therapeutic dietary products and equipment to the service.
- Check stock deliveries against delivery notes where required.
- Assist the Dietitians with monitoring of product supplier company performance against contract.
- Assist Dietitians with the arrangements for patients on tube feeds.This may include completing computerised registration for the home feed service, telephone calls and emails to GP surgeries, liaison with acute Dietitians and the home feed service company.
- Enter data as needed into tables.
- Provide follow-up support to selected patients who have been seen first by the Dietitian and monitor nutritional care plan this may be in clinics, patients own homes or nursing homes.
- Gather information for referrals made to the Dietitian
- Visit patients homes to undertake weight assessments
- Actively participate within group education under the supervision of the Dietitian
- Attend Trust mandatory training.
- Attend and participate in meetings as required
- Provide training on malnutrition universal screening tool/ nutritional screening where required.
- Support nutritional analysis using computer software, where required
- Adhere to the Health and Care Professions Council (HCPC) and British Dietetic Association (BDA)Further details of the role, can be found in the attached job description and person specification.
If successful this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Job description
Job responsibilities
Main Duties and Responsibilities
- To deal courteously and efficiently with incoming telephone calls from healthcare professionals, patients and members of the public.
- Liaise, where necessary, with Dietitians or action as appropriateto role.
- Office administration. Provide cover for some secretarial duties during leave
- Assist with the supply of therapeutic dietary products and equipment to the service.
- Check stock deliveries against delivery notes where required.
- Assist the Dietitians with monitoring of product supplier company performance against contract.
- Assist Dietitians with the arrangements for patients on tube feeds.This may include completing computerised registration for the home feed service, telephone calls and emails to GP surgeries, liaison with acute Dietitians and the home feed service company.
- Enter data as needed into tables.
- Provide follow-up support to selected patients who have been seen first by the Dietitian and monitor nutritional care plan this may be in clinics, patients own homes or nursing homes.
- Gather information for referrals made to the Dietitian
- Visit patients homes to undertake weight assessments
- Actively participate within group education under the supervision of the Dietitian
- Attend Trust mandatory training.
- Attend and participate in meetings as required
- Provide training on malnutrition universal screening tool/ nutritional screening where required.
- Support nutritional analysis using computer software, where required
- Adhere to the Health and Care Professions Council (HCPC) and British Dietetic Association (BDA)Further details of the role, can be found in the attached job description and person specification.
If successful this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person Specification
education and qualifications
Essential
- oG.C.S.E. or equivalent English and Mathematics Grade A-C
- oN/SVQ Level 3 Allied Health Profession award (Dietetic Support) or equivalent qualification/ experience
Desirable
- oComputer competency qualification
- oAssociate member of BDA (British Dietetic Association)
Experience
Essential
- oClerical tasks including typing skills
- oCommunicating with people
- oWorking in a team
Desirable
- oDietetic Support Worker/Assistant or equivalent
- oCommunicating with people with serious illness
- oWorking in NHS or other caring environment
skills and ability
Essential
- oAccurate with detail
- oComplete tasks on time
- oOrganise own work under supervision
- oMaintain confidentiality
- oSensitive, supportive and empathic to distress
- oNegotiation and motivation
- oPositive approach
- oAble to work under pressure and interruptions
- oSimplify technical information to increase patient understanding
- oAwareness of Equality & Diversity
work related circumstances
Essential
- oManual handling
- oAbility to be flexible with working hours
- oWill require access to a vehicle which can be used for work purposes or able to travel as required to meet the needs of the service. Please note not all office locations or client care bases maybe reached by public transport?
knowledge
Essential
- oUnderstanding of medical terminology
- oIT skills including MS Word
- oEfficient use of telephone, photocopier, filing etc.
Desirable
- oAppropriate choices on therapeutic diet menus
- oProducts and equipment for tube feeds and therapeutic diets
Person Specification
education and qualifications
Essential
- oG.C.S.E. or equivalent English and Mathematics Grade A-C
- oN/SVQ Level 3 Allied Health Profession award (Dietetic Support) or equivalent qualification/ experience
Desirable
- oComputer competency qualification
- oAssociate member of BDA (British Dietetic Association)
Experience
Essential
- oClerical tasks including typing skills
- oCommunicating with people
- oWorking in a team
Desirable
- oDietetic Support Worker/Assistant or equivalent
- oCommunicating with people with serious illness
- oWorking in NHS or other caring environment
skills and ability
Essential
- oAccurate with detail
- oComplete tasks on time
- oOrganise own work under supervision
- oMaintain confidentiality
- oSensitive, supportive and empathic to distress
- oNegotiation and motivation
- oPositive approach
- oAble to work under pressure and interruptions
- oSimplify technical information to increase patient understanding
- oAwareness of Equality & Diversity
work related circumstances
Essential
- oManual handling
- oAbility to be flexible with working hours
- oWill require access to a vehicle which can be used for work purposes or able to travel as required to meet the needs of the service. Please note not all office locations or client care bases maybe reached by public transport?
knowledge
Essential
- oUnderstanding of medical terminology
- oIT skills including MS Word
- oEfficient use of telephone, photocopier, filing etc.
Desirable
- oAppropriate choices on therapeutic diet menus
- oProducts and equipment for tube feeds and therapeutic diets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
