Job summary
Working as part of a team within a very busy Maternity Unit, this post is for a Clerical Officer to work within the Maternity Records in the Women's Unit.
Main Duties & Responsibilities:
Oversee the professional handling of all incoming calls to the department
Make notes ready by pulling clinic lists off Patient Centre for both the office and the antenatal clinic, prepping and checking clinic lists and referral letter and pulling relevant central files.
Preparing case notes where and when required ensuring all relevant paperwork is available as necessary.
Pulling central files for all clinics and tracking files on Patient Centre system and pulling central files for various sources and reasons as and when required.
Re-file central files into the filing system.
Contribute to the specialist filing system to include postnatal filing and reports within the Maternity Department.
Filing & processing the baby postnatal notes.
Contacting GP's and community midwives to check patient data as and when necessary.
Ensuring contact between GP and Maternity Office is undertaken to establish any pending bookings are completed as and when necessary.
Make up new central files and case notes.
Contribute to the rotational duties to support the Receptionist staff when required.
To ensure patient's confidentiality at all times and comply with the Data Protection Act.
Main duties of the job
An exciting opportunity has arisen for a proactive and enthusiastic individual to join the clerical team in the Maternity Health Records department at Stockport NHS Foundation Trust.
Working as part of a team within a very busy Maternity Unit, this post is for a Clerical Officer to work within the Maternity Records in the Women's Unit for 26 hours a week.
Excellent communication and clerical skills are a must, as is experience in a similar role. The ability to meet deadlines and be able to work under pressure.
It is essential you have keyboard skills although training will be given for the Patient Centre system. You must be able to demonstrate a positive attitude and are self motivated with the ability to work on your own or as part of a team.
The successful candidate will have clerical experience, computer experience, will possess excellent organisation, communication and customer service skills.
If successful, this vacancy will require an standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
o NHS Staff discounts
o Cycle to work scheme
oSalary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Main Duties & Responsibilities:
1. Maintain the Patient Centre computerised appointment system
2. Registration and production of all relevant paperwork for appointments including correspondence and labels.
3. Oversee the professional handling of all incoming calls to the department
4. Make ready by pulling clinic lists off Patient Centre for both the office and the antenatal clinic, prepping and checking clinic lists and referral letter and pulling relevant central files.
5. Preparing casenotes where and when required ensuring all relevant paperwork is available as necessary.
6. Pulling central files for all clinics and tracking files on Patient Centre system and pulling central files for various sources and reasons as and when required.
7. Re-file central files into the filing system.
8. Contribute to the specialist filing system to include postnatal filing and reports within the Maternity Department.
9. Filing & processing the baby postnatal notes.
10. Contacting GP's and community midwives to check patient data as and when necessary.
11. Ensuring contact between GP and Maternity Office is undertaken to establish any pending bookings are completed as and when necessary.
12. Make up new central files and casenotes.
13. Contribute to the rotational duties to support the Receptionist staff when required.
14. To ensure patient's confidentiality at all times and comply with the Data Protection Act.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £24.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Job description
Job responsibilities
Main Duties & Responsibilities:
1. Maintain the Patient Centre computerised appointment system
2. Registration and production of all relevant paperwork for appointments including correspondence and labels.
3. Oversee the professional handling of all incoming calls to the department
4. Make ready by pulling clinic lists off Patient Centre for both the office and the antenatal clinic, prepping and checking clinic lists and referral letter and pulling relevant central files.
5. Preparing casenotes where and when required ensuring all relevant paperwork is available as necessary.
6. Pulling central files for all clinics and tracking files on Patient Centre system and pulling central files for various sources and reasons as and when required.
7. Re-file central files into the filing system.
8. Contribute to the specialist filing system to include postnatal filing and reports within the Maternity Department.
9. Filing & processing the baby postnatal notes.
10. Contacting GP's and community midwives to check patient data as and when necessary.
11. Ensuring contact between GP and Maternity Office is undertaken to establish any pending bookings are completed as and when necessary.
12. Make up new central files and casenotes.
13. Contribute to the rotational duties to support the Receptionist staff when required.
14. To ensure patient's confidentiality at all times and comply with the Data Protection Act.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £24.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person Specification
Education & Qualifications
Essential
- 5 GCSE's or equivalent experience
Desirable
- Proficient in Microsoft office (ECDL/CLAIT Qualification or working towards)
Experience
Essential
- Experience of administrative processes
Desirable
Knowledge
Essential
Desirable
- Knowledge of health records
Skills & Ability
Essential
- Working on patient database, e.g. PAS/Patient Centre, or similar patient database
- Good Understanding of absolute confidentiality/ GDPR
Desirable
- Customer Service experience
Person Specification
Education & Qualifications
Essential
- 5 GCSE's or equivalent experience
Desirable
- Proficient in Microsoft office (ECDL/CLAIT Qualification or working towards)
Experience
Essential
- Experience of administrative processes
Desirable
Knowledge
Essential
Desirable
- Knowledge of health records
Skills & Ability
Essential
- Working on patient database, e.g. PAS/Patient Centre, or similar patient database
- Good Understanding of absolute confidentiality/ GDPR
Desirable
- Customer Service experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
