Stockport NHS Foundation Trust

ECG Clerical Officer /Receptionist

The closing date is 06 June 2025

Job summary

To support the administrative functions within the Cardiology Teams at Stockport NHS Foundation Trust.

This post will be based within the Cardiology Department and flexibility to work in all sections of the business group in terms of admin and reception duties

Main duties of the job

Scanning of referral letters to the appropriate trust systems.

Retrieval of referrals and clinicians notes from the above scanning systems.

To provide admin support across the departments (Respiratory and Cardiology) by printing worklists off the Trust Systems.

Joint team working to ensure workloads across the department/Business group are prioritised and up to date.

Process referrals on the Patient Administration System.

Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.

Booking patients on Solus

Sort and distribute incoming post and faxes to the relevant teams.

Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.

Covering the reception areas across the business group as appropriate.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance - for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union- for local financial advice

Details

Date posted

23 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year n/a

Contract

Fixed term

Duration

11 months

Working pattern

Part-time

Reference number

362-A-25-7175322

Job locations

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Job description

Job responsibilities

Scanning of referral letters to the appropriate trust systems.

Retrieval of referrals and clinicians notes from the above scanning systems.

To provide admin support across the departments (Respiratory and Cardiology) by printing worklists off the Trust Systems.

Joint team working to ensure workloads across the department/Business group are prioritised and up to date.

Process referrals on the Patient Administration System.

Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.

Booking patients on Solus

Sort and distribute incoming post and faxes to the relevant teams.

Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.

Covering the reception areas across the business group as appropriate.

Job description

Job responsibilities

Scanning of referral letters to the appropriate trust systems.

Retrieval of referrals and clinicians notes from the above scanning systems.

To provide admin support across the departments (Respiratory and Cardiology) by printing worklists off the Trust Systems.

Joint team working to ensure workloads across the department/Business group are prioritised and up to date.

Process referrals on the Patient Administration System.

Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.

Booking patients on Solus

Sort and distribute incoming post and faxes to the relevant teams.

Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.

Covering the reception areas across the business group as appropriate.

Person Specification

Skills

Essential

  • Excellent Communication skills
  • Remain calm under pressure

Desirable

  • Confident and Enthusiastic

Experience

Essential

  • Excellent communication skills
  • Ability to work both as part of a team and on own initiative

Desirable

  • General Office Experience

Qualifications

Essential

  • Good General Education 5 GCES Grades A-C or Relevant experience of office/administrative procedures.

Knowledge

Essential

  • Keyboard skills and IT skills
Person Specification

Skills

Essential

  • Excellent Communication skills
  • Remain calm under pressure

Desirable

  • Confident and Enthusiastic

Experience

Essential

  • Excellent communication skills
  • Ability to work both as part of a team and on own initiative

Desirable

  • General Office Experience

Qualifications

Essential

  • Good General Education 5 GCES Grades A-C or Relevant experience of office/administrative procedures.

Knowledge

Essential

  • Keyboard skills and IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Directorate Support Manager

Nicola Wrigley

nicola.wrigley@stockport.nhs.uk

01614199073

Details

Date posted

23 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year n/a

Contract

Fixed term

Duration

11 months

Working pattern

Part-time

Reference number

362-A-25-7175322

Job locations

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Supporting documents

Privacy notice

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