Job summary
We have an exciting opportunity to join our Urology Secretarial / Waiting List Officer Team based at Stepping Hill Hospital. As a member of the team, you will assist with managing waiting lists for elective surgery and working in accordance with Government Access targets to ensure patients are treated in line with Trust Access policies. You will also provide an effective and efficient Senior Medical Secretary role to named Consultants within the service.
This post is varied and includes contact with patients and many Health Care Professionals.
We are looking for an individual with excellent interpersonal skills and the ability to work in an environment where demands and priorities change quickly. You must be well organised, able to work on your own initiative and demonstrate confidence in independent decision making.
Main duties of the job
You will be responsible for providing a comprehensive and effective secretarial, waiting list and administrative service to a Consultant (s) and their medical team.
To administrate waiting lists and organise patient admissions and pre-operative appointments.
To undertake the audio-typing of clinical and non-clinical correspondence within their specialty area.
The post holder will be required to use computerised systems such as Patient Centre, Advantis and the Big Hand Digital dictation system.
The successful candidate will possess excellent organisation, communication, typing skills and the ability to work in a team environment.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
- To provide senior medical secretarial service directly to named Consultants.
- To take a lead role in managing the waiting list of a group of consultants. This will involve cross covering and supporting other specialities when required to support the team and services.
- Monitor the waiting list and work list daily to ensure Government Access Targets are not breached.
- To co-ordinate admission and associated pre-operative assessment clinics.
- To ensure RTT (18 week pathway) status is recorded accurately and is up to date.
- To collate information for clinical audits if required.
- Arranging appointments as required.
- To be responsible for and collation of investigation results.
- To deal with day to day incoming mail, assigning priority and/or taking any necessary action without reference to Consultant staff if necessary and within remit.
- Acting as first point of contact for all forms of communication for the consultant and their team
- Audio typing of clinical and non-clinical correspondence ensuring completion within national guidelines.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary.
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Job description
Job responsibilities
- To provide senior medical secretarial service directly to named Consultants.
- To take a lead role in managing the waiting list of a group of consultants. This will involve cross covering and supporting other specialities when required to support the team and services.
- Monitor the waiting list and work list daily to ensure Government Access Targets are not breached.
- To co-ordinate admission and associated pre-operative assessment clinics.
- To ensure RTT (18 week pathway) status is recorded accurately and is up to date.
- To collate information for clinical audits if required.
- Arranging appointments as required.
- To be responsible for and collation of investigation results.
- To deal with day to day incoming mail, assigning priority and/or taking any necessary action without reference to Consultant staff if necessary and within remit.
- Acting as first point of contact for all forms of communication for the consultant and their team
- Audio typing of clinical and non-clinical correspondence ensuring completion within national guidelines.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary.
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person Specification
Education
Essential
- 5 GCSE's or equivalent including Maths and English
Desirable
Knowledge
Essential
- Understanding of Microsoft Office
- Medical Terminology
Desirable
- Hospital Systems/digital dictation system
- Waiting List Management
Experience
Essential
- Working as a team
- Confidentiality
Desirable
- Previous NHS experience
- Typing Experience
Skills
Essential
- Communication and interpersonal skills
- Ability to prioritise
- Organisational and time management skills
- Adaptable to change
Desirable
Person Specification
Education
Essential
- 5 GCSE's or equivalent including Maths and English
Desirable
Knowledge
Essential
- Understanding of Microsoft Office
- Medical Terminology
Desirable
- Hospital Systems/digital dictation system
- Waiting List Management
Experience
Essential
- Working as a team
- Confidentiality
Desirable
- Previous NHS experience
- Typing Experience
Skills
Essential
- Communication and interpersonal skills
- Ability to prioritise
- Organisational and time management skills
- Adaptable to change
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
