Job summary
It's an exciting time for our award winning Urgent Community Response (UCR) Service. We are expanding our team to include the ability to provide virtual ward capacity whilst continuing to build on our successful UCR model.
UCR services work with patients in their homes across Stockport community to avoid hospital admissions, support those being discharged home and provide virtual ward support using remote monitoring technology and enhanced medical oversight.
We are looking for Senior Support Workers to join us, so if you're an enthusiastic and motivated individual looking to be part of a team providing excellent cutting-edge urgent community care, we'd love to hear from you.
We are a multidisciplinary team working flexibly to provide a seven-day service, 365 days a year, between 8am and 10pm. We deliver:
- A rapid response to people in the community who are experiencing acute episodes of ill-health.
- Virtual ward admission utilising remote monitoring technology and enhanced medical oversight to provide a safe alternative to hospital admission.
We can offer:
- Flexible working hours
- Training
- Education & Development
- Mentorship & Support
- Mileage and parking allowance
- Local parking
PREVIOUS APPLICANTS NEED NOT APPLY
ESSENTIAL CAR USER AND UK DRIVING LICENCE HOLDERS ONLY WILL BE CONSIDERED.
Main duties of the job
The focus of this role is providing personal, health and therapy care for patients across the area with acute and diverse needs.
Your day will be varied and interesting, supporting patients towards achieving more independence in their activities of daily living. You will be supported by nursing, physiotherapy, and occupational therapy colleagues to review the needs of patients and input into onward referrals.
Your role will include assisting in the ongoing assessment and provision of care, reablement and reporting all changes in patient status to your registered colleagues both verbally and in written records. You will undertake simple clinical and therapeutic procedures such as taking physical observations, venepuncture, administering medications, simple wound care, rehabilitation programmes and equipment provision. You will record the outcome of contacts with patients, their relatives, and carers on to the electronic patient record. You will have a key role in empowering patients to regain their health and independence in collaboration with the multidisciplinary team.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
o NHS Staff discounts
o Cycle to work scheme
oSalary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Further information is available in the attached job description and person specification
- Work within the Urgent Community Response Team, providing high quality, caring, compassionate care to patients and their families/carers. To include care as directed by UCR clinician following bespoke care plan.
- Work under the direction of the Registered Healthcare professionals and senior colleagues, both independently and as part of the multi- disciplinary team.
- Under the direction of a Registered Health Care Professional ensure a high standard of service provision for patients in community, by practicing effective clinical and administrative preparation, effective communication and care delivery, prioritising workload appropriately and contributing to service improvements
- Participate in giving compassionate high quality care to patients prioritising appropriately and developing competencies that safeguard practice. Develop competencies appropriate to the role.
- Act always in a manner, which illustrates respect for privacy, dignity, equality, diversity, and confidentiality.
- Exhibit professional attitude and behaviour and always demonstrate excellent customer care skills.
- Contribute to effective team working by being fully involved, committed, and participating, to achieving own and others full potential.
- The role will include visiting patients in their own homes undertaking lone working without direct supervision.
- The scope of the role will focus on supporting admission avoidance, early supported discharge, promotion of independence and assisting in the effective management of patients whilst on the Urgent Community Response caseload.
- Will be required to cover other Band 3 work within the neighbourhood team or Stockport borough during periods of annual leave, sickness and maternity leave as appropriate for the maintenance of the service.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £54.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Job description
Job responsibilities
Further information is available in the attached job description and person specification
- Work within the Urgent Community Response Team, providing high quality, caring, compassionate care to patients and their families/carers. To include care as directed by UCR clinician following bespoke care plan.
- Work under the direction of the Registered Healthcare professionals and senior colleagues, both independently and as part of the multi- disciplinary team.
- Under the direction of a Registered Health Care Professional ensure a high standard of service provision for patients in community, by practicing effective clinical and administrative preparation, effective communication and care delivery, prioritising workload appropriately and contributing to service improvements
- Participate in giving compassionate high quality care to patients prioritising appropriately and developing competencies that safeguard practice. Develop competencies appropriate to the role.
- Act always in a manner, which illustrates respect for privacy, dignity, equality, diversity, and confidentiality.
- Exhibit professional attitude and behaviour and always demonstrate excellent customer care skills.
- Contribute to effective team working by being fully involved, committed, and participating, to achieving own and others full potential.
- The role will include visiting patients in their own homes undertaking lone working without direct supervision.
- The scope of the role will focus on supporting admission avoidance, early supported discharge, promotion of independence and assisting in the effective management of patients whilst on the Urgent Community Response caseload.
- Will be required to cover other Band 3 work within the neighbourhood team or Stockport borough during periods of annual leave, sickness and maternity leave as appropriate for the maintenance of the service.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £54.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person Specification
education and quals
Essential
- maths and GGCSE or equivalent
- literate and numerate and evidence of other educational achievments
Desirable
- evidence of other educational achievments, care certificate, NVQ level 3 or equivalent in Health or Social Care
knowledge
Essential
- understand confidentiality understand how illness effects individuals/family /carers and an understanding of current issues effecting the NHS and Social Care
Experience
Essential
- efectively working in a team whilst valuingteam contributions relevant experience to the post
Desirable
- previous experience in health/social community in the community, vita signs monitoring understanding of palliative care basic nursinf care safe patient handling understanding of health and safety
skills and abilities
Essential
- good written verbal and interpersonal skills
- ability to work without direct supervision, good time management ability to work independently following verbal and written instruction
- IT skills
- willing to learn and be adaptable and good communicator
- personal integrity, team player good time keeper
- can use initiative
Desirable
- good organisational skills
work related
Essential
- car driver and be flexible in response to the service need
Person Specification
education and quals
Essential
- maths and GGCSE or equivalent
- literate and numerate and evidence of other educational achievments
Desirable
- evidence of other educational achievments, care certificate, NVQ level 3 or equivalent in Health or Social Care
knowledge
Essential
- understand confidentiality understand how illness effects individuals/family /carers and an understanding of current issues effecting the NHS and Social Care
Experience
Essential
- efectively working in a team whilst valuingteam contributions relevant experience to the post
Desirable
- previous experience in health/social community in the community, vita signs monitoring understanding of palliative care basic nursinf care safe patient handling understanding of health and safety
skills and abilities
Essential
- good written verbal and interpersonal skills
- ability to work without direct supervision, good time management ability to work independently following verbal and written instruction
- IT skills
- willing to learn and be adaptable and good communicator
- personal integrity, team player good time keeper
- can use initiative
Desirable
- good organisational skills
work related
Essential
- car driver and be flexible in response to the service need
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
