Job summary
To provide an effective and efficient Senior Medical Secretary service to named Consultants within the Women & Children Directorate. To provide support for the team of Medical Secretaries in order to meet trust targets. To support the associated service by ensuring that all appropriate information is sent out and received in a timely manner and recorded on the appropriate systems.
Main duties of the job
An exciting opportunity has arisen for a proactive and enthusiastic individuals to join the medical secretarial team in the Women and Children Directorate at Stockport NHS Foundation Trust.
As a team player you will be responsible for providing a full secretarial service to the Women and Children Directorate. The post holder will be required to use computerised systems such as Patient Centre, Advantis, Winscribe Digital dictation system and Excel spreadsheets.
The successful candidate will have previous secretarial experience and will possess excellent organisation, communication, typing skills andthe ability to work in a team environment.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
o NHS Staff discounts
o Cycle to work scheme
oSalary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Main Duties and Responsibilities
- To provide senior medical secretarial service directly to named Consultants.
- To ensure RTT (18 week pathway) status is recorded accurately and is up to date.
- To undertake medical audio/copy typing duties including outpatient letters to General Practitioners and any other official correspondence i.e reports.
- Arranging appointments as required.
- Be responsible for arranging special tests requested by the Consultant or Junior Medical Staff.
- To be responsible for and collation of investigation results.
- Responsible for obtaining relevant investigation results from PACS and Intranet result service.
- To deal with day to day incoming mail, assigning priority and/or taking any necessary action without reference to Consultant staff if necessary and within remit.
- To ensure patient pathways are updated as appropriate.
- To respond to enquiries received from GPs and other Health Personnel, patients and relatives.
- To maintain patient records and track notes electronically in a manner acceptable to the Trust.
- Engage in the use of Evolve and all other electronic patient notes system.
- To observe absolute confidentiality of all information obtained in the course of your work.
- To liaise with Health Records/Appointments staff regarding outpatient clinic numbers, urgent appointments and Consultant/Junior Medical Staff annual leave.
- To actively participate in the introduction of and use of information technology.
- To cover, as practical, other secretarial team members absences.
- To undertake any other duties as may be required as appropriate by the Consultant or line manager in accordance to the needs of the service.
- To extract data from medical, and pathology information
- To provide National and independent audit, providing the necessary information and report.
Planning and Organising
- To effectively manage conflicting priorities
Responsibilities for Physical and / or Financial Resources - This post has no budgetary responsibility.
Responsibility for Policy and Service Development and Implementation - Required to comment on, implement and adhere to secretarial / administrative procedures and protocols.
- Participating in in-house training and updating of skills as required
- Attending at team meetings where required
Responsibilities for Human Resources and Leadership - This post has no line management responsibilities.
Responsibilities for Teaching and Training - To participate in the annual appraisal process
- To participate in the training and induction of new staff members
Physical Skills and Effort
- To maintain high standards in appearance, hygiene, manner, punctuality, attendance and competence.
- To attend mandatory update training as required by the Trust.
General Duties
Hand Hygiene
- To assist the Trust in reducing healthcare acquired infections (HCAIs) all staff should be familiar with all the Trusts Infection Prevention policies which are appropriate to their role. You are required to attend mandatory training in Infection Prevention and be compliant with all measures known to be effective in reducing HCAIs
Safeguarding
- All employees have a duty and responsibility to protect and safeguard children and vulnerable adults. They must therefore be aware of child protection procedures and who to contact within the Trust for further help and guidance
Data Protection & Confidentiality
- To abide by all relevant Trust and Departmental policies including information governance, confidentiality and data protection. The postholder is reminded that any breach of the Trusts information governance and security policies and procedures will result in disciplinary action.
Health & Safety
- Compliance with the Health and Safety at Work Act 1974- the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Harassment & Bullying
- As a member of staff you have a personal responsibility to ensure you do not discriminate, harass or bully or contribute to the discrimination, harassment or bullying of any colleague(s) or visitors or condone discrimination, harassment or bullying by others.
Dignity & Respect
- All employees have a duty to promote a harmonious working environment in which all persons are treated with dignity and respect, whilst fulfilling our legal obligations under equality legislation and associated codes of practice.
The Trust takes the right of the patient/service user to be treated with dignity and respect seriously. We will treat every patient/service user and carer as a valued individual, with respect for his/ her dignity and privacy. Our aim is to give each patient/service user the care we would want for our families and ourselves.
To undertake any other duties which is deemed appropriate to the band when requested by Senior Staff.
The above indicates the main duties of the post which may be reviewed in the light of experience and development within the service. Any review will be undertaken in conjunction with the post holder.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Job description
Job responsibilities
Main Duties and Responsibilities
- To provide senior medical secretarial service directly to named Consultants.
- To ensure RTT (18 week pathway) status is recorded accurately and is up to date.
- To undertake medical audio/copy typing duties including outpatient letters to General Practitioners and any other official correspondence i.e reports.
- Arranging appointments as required.
- Be responsible for arranging special tests requested by the Consultant or Junior Medical Staff.
- To be responsible for and collation of investigation results.
- Responsible for obtaining relevant investigation results from PACS and Intranet result service.
- To deal with day to day incoming mail, assigning priority and/or taking any necessary action without reference to Consultant staff if necessary and within remit.
- To ensure patient pathways are updated as appropriate.
- To respond to enquiries received from GPs and other Health Personnel, patients and relatives.
- To maintain patient records and track notes electronically in a manner acceptable to the Trust.
- Engage in the use of Evolve and all other electronic patient notes system.
- To observe absolute confidentiality of all information obtained in the course of your work.
- To liaise with Health Records/Appointments staff regarding outpatient clinic numbers, urgent appointments and Consultant/Junior Medical Staff annual leave.
- To actively participate in the introduction of and use of information technology.
- To cover, as practical, other secretarial team members absences.
- To undertake any other duties as may be required as appropriate by the Consultant or line manager in accordance to the needs of the service.
- To extract data from medical, and pathology information
- To provide National and independent audit, providing the necessary information and report.
Planning and Organising
- To effectively manage conflicting priorities
Responsibilities for Physical and / or Financial Resources - This post has no budgetary responsibility.
Responsibility for Policy and Service Development and Implementation - Required to comment on, implement and adhere to secretarial / administrative procedures and protocols.
- Participating in in-house training and updating of skills as required
- Attending at team meetings where required
Responsibilities for Human Resources and Leadership - This post has no line management responsibilities.
Responsibilities for Teaching and Training - To participate in the annual appraisal process
- To participate in the training and induction of new staff members
Physical Skills and Effort
- To maintain high standards in appearance, hygiene, manner, punctuality, attendance and competence.
- To attend mandatory update training as required by the Trust.
General Duties
Hand Hygiene
- To assist the Trust in reducing healthcare acquired infections (HCAIs) all staff should be familiar with all the Trusts Infection Prevention policies which are appropriate to their role. You are required to attend mandatory training in Infection Prevention and be compliant with all measures known to be effective in reducing HCAIs
Safeguarding
- All employees have a duty and responsibility to protect and safeguard children and vulnerable adults. They must therefore be aware of child protection procedures and who to contact within the Trust for further help and guidance
Data Protection & Confidentiality
- To abide by all relevant Trust and Departmental policies including information governance, confidentiality and data protection. The postholder is reminded that any breach of the Trusts information governance and security policies and procedures will result in disciplinary action.
Health & Safety
- Compliance with the Health and Safety at Work Act 1974- the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Harassment & Bullying
- As a member of staff you have a personal responsibility to ensure you do not discriminate, harass or bully or contribute to the discrimination, harassment or bullying of any colleague(s) or visitors or condone discrimination, harassment or bullying by others.
Dignity & Respect
- All employees have a duty to promote a harmonious working environment in which all persons are treated with dignity and respect, whilst fulfilling our legal obligations under equality legislation and associated codes of practice.
The Trust takes the right of the patient/service user to be treated with dignity and respect seriously. We will treat every patient/service user and carer as a valued individual, with respect for his/ her dignity and privacy. Our aim is to give each patient/service user the care we would want for our families and ourselves.
To undertake any other duties which is deemed appropriate to the band when requested by Senior Staff.
The above indicates the main duties of the post which may be reviewed in the light of experience and development within the service. Any review will be undertaken in conjunction with the post holder.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Qualification
Essential
- RSA II or equivalent experience
- 5 GCSE inc English
Desirable
- AMSPAR medical qualification or equivalent experience
Knowledge
Essential
Desirable
Skills and Abilities
Essential
- Prioritising workloads
- Excellent communication skills
Experience
Essential
- Medical secretarial experience or NHS experience
Desirable
- Experience within an NHS/Healthcare setting
Person Specification
Qualification
Essential
- RSA II or equivalent experience
- 5 GCSE inc English
Desirable
- AMSPAR medical qualification or equivalent experience
Knowledge
Essential
Desirable
Skills and Abilities
Essential
- Prioritising workloads
- Excellent communication skills
Experience
Essential
- Medical secretarial experience or NHS experience
Desirable
- Experience within an NHS/Healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
