Stockport NHS Foundation Trust

Personal Assistant and Business Support Officer

Information:

This job is now closed

Job summary

Amazing things happen across our services every day.

We provide hospital care for children and adults across Stockport, the High Peak, and beyond, as well as community health services across Stockport.We are the second largest employer in Stockport, with a highly-skilled, committed and dedicated workforce.

Our stroke and surgical services at Stepping Hill Hospital are highly rated nationally, and we run one of the largest orthopaedic departments inthe country. We are an associate teaching hospital, helping to train doctors and nurses for the future.

An exciting opportunity has arisen for a highly motivated individual to provide an effective and responsive business support service to the Strategy and Partnerships team and the Finance Team. This role will support teams across Stockport NHS Foundation Trust and its sister hospital, Tameside & Glossop Integrated Care NHS Foundation Trust

Main duties of the job

Reporting to the Senior Strategy & Partnerships Manager, the post holder will be responsible for:

Providing and coordinating business support and secretarial services, including preparation and distribution of agendas and papers for Committees and other relevant meetings as appropriate, under the direction of the Deputy Director Strategy & Partnerships and Director of Finance, in accordance with Trust policies, procedures and timescales;

o Taking and transcribing accurate minutes of formal meetings in a timely fashion, taking into account the Data Protection Act and Freedom of Information, ensuring that all follow-up action is taken and action logs completed accordingly;

Supporting the teams with the management of projects that deliver the Trust strategic and operational plans

Effectively managing the diary for the senior team where required, including arranging appointments and project groups/meetings, prioritising meetings/appointments as necessary, ensure sufficient work/reflective time;

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance - for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union- for local financial advice

Details

Date posted

27 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

362-A-24-6793302

Job locations

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Job description

Job responsibilities

Main Duties and Responsibilities

Provide and coordinate business support and secretarial services, including preparation and distribution of agendas and papers for Committees and other relevant meetings as appropriate, under the direction of the Deputy Director Strategy & Partnerships and Director of Finance, in accordance with Trust policies, procedures and timescales;

Take and transcribe accurate minutes of formal meetings in a timely fashion, taking into account the Data Protection Act and Freedom of Information, ensuring that all follow-up action is taken and action logs completed accordingly;

Support the teams with the management of projects that deliver the Trust strategic and operational plans, gathering information and undertaking enquiries as and when is necessary;

Effectively manage the diary for the senior team where required, including arranging appointments and project groups/meetings, prioritising meetings/appointments as necessary, ensure sufficient work/reflective time;

Receive, screen and distribute all incoming mail. Prepare/commission draft responses as necessary, identifying appropriate action or referral. Initiate follow-up action where necessary;

Manage incoming emails, ensuring briefings and follow-up actions take place and deadlines met;

Act as Office Manager for the department, taking responsibility for the ordering of office furniture, computers, etc;

Take responsibility for the overall maintenance of the Aspen House building and facilities, liaising with Facilities and Estates as required;

Effectively manage the allocation and usage of the meeting rooms within Aspen House

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Job description

Job responsibilities

Main Duties and Responsibilities

Provide and coordinate business support and secretarial services, including preparation and distribution of agendas and papers for Committees and other relevant meetings as appropriate, under the direction of the Deputy Director Strategy & Partnerships and Director of Finance, in accordance with Trust policies, procedures and timescales;

Take and transcribe accurate minutes of formal meetings in a timely fashion, taking into account the Data Protection Act and Freedom of Information, ensuring that all follow-up action is taken and action logs completed accordingly;

Support the teams with the management of projects that deliver the Trust strategic and operational plans, gathering information and undertaking enquiries as and when is necessary;

Effectively manage the diary for the senior team where required, including arranging appointments and project groups/meetings, prioritising meetings/appointments as necessary, ensure sufficient work/reflective time;

Receive, screen and distribute all incoming mail. Prepare/commission draft responses as necessary, identifying appropriate action or referral. Initiate follow-up action where necessary;

Manage incoming emails, ensuring briefings and follow-up actions take place and deadlines met;

Act as Office Manager for the department, taking responsibility for the ordering of office furniture, computers, etc;

Take responsibility for the overall maintenance of the Aspen House building and facilities, liaising with Facilities and Estates as required;

Effectively manage the allocation and usage of the meeting rooms within Aspen House

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Person Specification

Qualifications

Essential

  • GCSE English and Mathematics (or equivalent/Functional skills)

Desirable

  • Project or programme management qualification

Knowledge

Essential

  • Knowledge of a full range of administrative and organisational policies and procedures, acquired through knowledge, training and relevant experience.
  • Good working knowledge of all Microsoft Packages (Word, Excel, Access, Powerpoint)

Desirable

  • Knowledge of the NHS

Experience

Essential

  • Experience of working with routine and urgent work in an administration and secretarial capacity usually gained through previous Experience.
  • Experience of handling issues that are sensitive and confidential.
  • Experience of developing and maintaining office systems including electronic and physical filing systems.

Desirable

  • Previous experience of working in the NHS or similar environment

Skills and abilities

Essential

  • Ability to organise and prioritise own workload
  • Able to communicate in a professional manner with people at all levels (including telephone contact)
  • Able to work under pressure and to tight deadlines. Use of initiative and ability to work unsupervised in a constantly changing environment.
  • To act as an effective member of a team, supporting other members where appropriate and contributing fully to the work of the department
Person Specification

Qualifications

Essential

  • GCSE English and Mathematics (or equivalent/Functional skills)

Desirable

  • Project or programme management qualification

Knowledge

Essential

  • Knowledge of a full range of administrative and organisational policies and procedures, acquired through knowledge, training and relevant experience.
  • Good working knowledge of all Microsoft Packages (Word, Excel, Access, Powerpoint)

Desirable

  • Knowledge of the NHS

Experience

Essential

  • Experience of working with routine and urgent work in an administration and secretarial capacity usually gained through previous Experience.
  • Experience of handling issues that are sensitive and confidential.
  • Experience of developing and maintaining office systems including electronic and physical filing systems.

Desirable

  • Previous experience of working in the NHS or similar environment

Skills and abilities

Essential

  • Ability to organise and prioritise own workload
  • Able to communicate in a professional manner with people at all levels (including telephone contact)
  • Able to work under pressure and to tight deadlines. Use of initiative and ability to work unsupervised in a constantly changing environment.
  • To act as an effective member of a team, supporting other members where appropriate and contributing fully to the work of the department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Strategy and Partnerships Manager

Rebecca Simmons

rebecca.simmons@stockport.nhs.uk

01614194189

Details

Date posted

27 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

362-A-24-6793302

Job locations

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE


Supporting documents

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