Job summary
To provide administrative support to the Pathology Secretarial Team at Stockport NHS Foundation Trust.
This post will be based within the Pathology Secretarial Team and flexibility to work in all sections of the department will be expected on completion of training.
Undertake the apprenticeship within agreed timescales.
Main duties of the job
- Under supervision performing general clerical duties including opening and sorting mail, filing, photocopying, laminating, binding documents, sorting stationery.
- Under supervision to deal with telephone calls with people at all levels and email enquiries forwarding them and following up to ensure they have been dealt with as required.
- Developed to provide general audio typing using Winscribe, Webex recordings and Advantis.
- Developed to provide administrative support across the department
- Encouraged to participate in team working, ensuring workloads across the department are prioritised and up to date, this includes all office duties.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
- Undertake general clerical duties including opening and sorting mail, filing, photocopying, laminating, binding documents, sorting stationery.
- Dealing with telephone calls with people at all levels and email enquiries forwarding them and following up to ensure they have been dealt with as required. Sort and distribute incoming post to the relevant teams.
- Developing secretarial skills such as audio typing from dictation or recordings of meetings.
- Undertake any training required for the role.
- Any other duties commensurate with the role.
Job description
Job responsibilities
- Undertake general clerical duties including opening and sorting mail, filing, photocopying, laminating, binding documents, sorting stationery.
- Dealing with telephone calls with people at all levels and email enquiries forwarding them and following up to ensure they have been dealt with as required. Sort and distribute incoming post to the relevant teams.
- Developing secretarial skills such as audio typing from dictation or recordings of meetings.
- Undertake any training required for the role.
- Any other duties commensurate with the role.
Person Specification
Education and qualifications
Essential
- GCSE English and Maths or equivalent (grade 4, C, or above) (E) or Functional Skills Level 2
Desirable
- ECDL/CLAIT Qualification or working towards
Knowledge
Essential
- General knowledge of office procedures
- Knowledge of what constitutes excellent Customer Service
- Knowledge of administrative practice / secretarial procedures
- Knowledge of NHS environment
Experience
Essential
- Work independently and as part of a team
Desirable
- Administrative / secretarial / office experience
- Customer Service experience
- Familiarity with hospital Patient Administration System (PAS) or other computer systems
- Experience of working directly with medical staff and other NHS Allied Health Professionals
Skills and Abilities
Essential
- Good Keyboard and IT Skills
- Enthusiastic, confident in approach to change
- The ability to be calm and reliable under pressure
- Willingness to adopt a methodical and systematic approach to work with a keen eye for detail, with the ability and willingness to multitask
- Good standard of verbal and written communication skills
- General understanding of absolute confidentiality
Desirable
- Ability to plan and prioritise workload
Work related Circumstances
Essential
- Reliable and positive attitude and approach to work.
- Occupational Health Clearance
- Understanding of Manual Handling techniques
Person Specification
Education and qualifications
Essential
- GCSE English and Maths or equivalent (grade 4, C, or above) (E) or Functional Skills Level 2
Desirable
- ECDL/CLAIT Qualification or working towards
Knowledge
Essential
- General knowledge of office procedures
- Knowledge of what constitutes excellent Customer Service
- Knowledge of administrative practice / secretarial procedures
- Knowledge of NHS environment
Experience
Essential
- Work independently and as part of a team
Desirable
- Administrative / secretarial / office experience
- Customer Service experience
- Familiarity with hospital Patient Administration System (PAS) or other computer systems
- Experience of working directly with medical staff and other NHS Allied Health Professionals
Skills and Abilities
Essential
- Good Keyboard and IT Skills
- Enthusiastic, confident in approach to change
- The ability to be calm and reliable under pressure
- Willingness to adopt a methodical and systematic approach to work with a keen eye for detail, with the ability and willingness to multitask
- Good standard of verbal and written communication skills
- General understanding of absolute confidentiality
Desirable
- Ability to plan and prioritise workload
Work related Circumstances
Essential
- Reliable and positive attitude and approach to work.
- Occupational Health Clearance
- Understanding of Manual Handling techniques
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Pathology, Stepping Hill Hospital
Pathology Dept, Stepping Hill Hospital, Poplar Grove
Hazel Grove
SK2 7JE
Employer's website
http://www.stockport.nhs.uk/ (Opens in a new tab)
