Job summary
The Senior Healthcare Support Worker within the Outpatient setting across a variety of areas on site, providing high quality, caring, compassionate and personal care to patients and their families/carers, under the direction of the registered healthcare professionals and senior colleagues, both independently and as part of the multi- disciplinary team.
Successful applicants must possess a high level of professionalism and confidence, and a positive commitment to service improvement. We expect every team member to share in leadership and decision making, and to support junior and novice staff inachievementof their own potential.
We are committed to supporting our staff to achieve their full potential and there are opportunities for ongoing CPD including wound care, medical devices and training specific to various specialities like ENT and Orthopaedics.
You will be expected to meet all the Values and Behaviours set out by The Trust, act as a role model for junior staff and go that extra mile to provide the high standard of service required at all times in our Outpatient Department
Main duties of the job
As well as administrative preparation, communication with the public and delivering personal care, this senior role includes undertaking venepuncture, measurement of vital signs (temperature, pulse, respirations, Blood Pressure) & ECG recording . Training will be given for the right candidate if you do not already have these skills
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary gofurther
o NHS Staff discounts
o Cycle to work scheme
o Salary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Please refer to the job description attached.
Please contact a member of leadership team (contact details below) for further information or to arrange a visit.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £41.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Job description
Job responsibilities
Please refer to the job description attached.
Please contact a member of leadership team (contact details below) for further information or to arrange a visit.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £41.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person Specification
Education & Qualifications
Essential
- NVQ 3 or demonstration of equivalent experience as described in JD
- Care certificate (or demonstrate willingness to undertake)
- maths and English GCSE or equivalent
- Able to undertake ECG, Venepuncture and Observations without supervision
Desirable
- Previous experience in Outpatients setting
Knowledge
Essential
- Data protection, caldicott and confidentiality principles
- Principles of Infection Prevention
Desirable
- NHS Healthcare and challenges faced by NHS, and knowledge of health challenges faced by the local community
Experience
Essential
- Supporting junior staff by training
- Caring for patients
- Worked as a Band 2 HCA in a healthcare setting
Desirable
- Supporting quality improvement within a similar setting though (for EG) audits / research and development activities
- Assisting with clinical procedures
- Working within an outpatient setting
Skills and ability
Essential
- Able to work on own initiative
- Able to participate effectively in team work
- Good communication skills (both written and verbal) , able to adapt style according to audience
- Able to carry out routine duties, adapting and reprioritising according to patient service need
- Basic computer skills with ability or willingness to develop more advanced IT skills
Desirable
- Clinical skills such as venepuncture / phlebotomy, ECGs, measurement of vital signs (as described in JD)
Work related circumstances
Essential
- Clean and tidy presentation of self
- Capable of undertaking patient and non-patient manual handling
- flexible to meet the needs of the service (late finishes, evening clinics, weekends)
Person Specification
Education & Qualifications
Essential
- NVQ 3 or demonstration of equivalent experience as described in JD
- Care certificate (or demonstrate willingness to undertake)
- maths and English GCSE or equivalent
- Able to undertake ECG, Venepuncture and Observations without supervision
Desirable
- Previous experience in Outpatients setting
Knowledge
Essential
- Data protection, caldicott and confidentiality principles
- Principles of Infection Prevention
Desirable
- NHS Healthcare and challenges faced by NHS, and knowledge of health challenges faced by the local community
Experience
Essential
- Supporting junior staff by training
- Caring for patients
- Worked as a Band 2 HCA in a healthcare setting
Desirable
- Supporting quality improvement within a similar setting though (for EG) audits / research and development activities
- Assisting with clinical procedures
- Working within an outpatient setting
Skills and ability
Essential
- Able to work on own initiative
- Able to participate effectively in team work
- Good communication skills (both written and verbal) , able to adapt style according to audience
- Able to carry out routine duties, adapting and reprioritising according to patient service need
- Basic computer skills with ability or willingness to develop more advanced IT skills
Desirable
- Clinical skills such as venepuncture / phlebotomy, ECGs, measurement of vital signs (as described in JD)
Work related circumstances
Essential
- Clean and tidy presentation of self
- Capable of undertaking patient and non-patient manual handling
- flexible to meet the needs of the service (late finishes, evening clinics, weekends)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
