Job summary
To support the administrative functions within the Out-patient Booking Team at Stockport NHS Foundation Trust.
This post will be based within the Outpatient Booking Team and flexibility to work in all sections of the department will be expected on completion of training.
Undertake the apprenticeship within agreed timescales.
Main duties of the job
- Under supervision uploading of referral letters to the Evolve scanning system including.
- Developed to Process RAS referrals
- Developed to provide administrative support across the department by printing and processing worklists from the national e-Referral System onto the Patient Administration System
- Encouraged to participate in team working, ensuring workloads across the department are prioritised and up to date, this includes all office duties
- Supported to make telephone calls to appropriate staff or departments to resolve issues.
- Developed to sort and distribute incoming post to the relevant teams
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
- Undertake Electronic scanning on the Evolve system.
- Make telephone calls to appropriate staff or departments so any issues can be resolved.
- Sort and distribute incoming post to the relevant teams.
- Undertake any training required for the role.
- Any other duties commensurate with the role.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Please note, this vacancy may close before the advertised closing date, if sufficient applications are received.
Job description
Job responsibilities
- Undertake Electronic scanning on the Evolve system.
- Make telephone calls to appropriate staff or departments so any issues can be resolved.
- Sort and distribute incoming post to the relevant teams.
- Undertake any training required for the role.
- Any other duties commensurate with the role.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Please note, this vacancy may close before the advertised closing date, if sufficient applications are received.
Person Specification
Knowledge
Essential
- General knowledge of admin processes
Experience
Essential
- General administrative/office experience
- Experience using data bases
Skills
Essential
- Excellent verbal and written communication skills
- Good keyboard & IT skills
- Enthusiastic & confident apprach to change
- Calm and reliable under pressure
- Ability to work independently and as part of a team using own initiative where necessary
- Ability to plan and prioritise workload and multi task
- Methodical, systematic approach to work and keen eye for detail
- Good time management skills
Qualifications
Essential
- Good general education- 5 GCSE's or relevant office experience
Person Specification
Knowledge
Essential
- General knowledge of admin processes
Experience
Essential
- General administrative/office experience
- Experience using data bases
Skills
Essential
- Excellent verbal and written communication skills
- Good keyboard & IT skills
- Enthusiastic & confident apprach to change
- Calm and reliable under pressure
- Ability to work independently and as part of a team using own initiative where necessary
- Ability to plan and prioritise workload and multi task
- Methodical, systematic approach to work and keen eye for detail
- Good time management skills
Qualifications
Essential
- Good general education- 5 GCSE's or relevant office experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
