Job summary
Stockport NHS Foundation Trust are recruiting for an Information Analyst to join the friendly and forward-thinking team in Occupational Health. If you have a great eye for detail, knowledge of information systems, ability to analyse complex data and strong customer service skills, this may be the role for you.
The individual will require strong project management and analytical skills and having a good working knowledge of Microsoft Excel is essential.
The post-holder will liaise directly with staff from the Trust, external customers, as well as the department IT system provider. The establishment and maintenance of good relations with all appropriate stakeholders is an essential aspect of this post.
Main duties of the job
You will be part of the Occupational Health senior team having individual responsibility for user and system administration, designing and amending data collection templates, maintaining high data quality and ensuring data is available for clinical and non-clinical staff and for business intelligence reporting.
You will work with the Occupational Health OPAS-G2 System, providing support and guidance to its users and play an integral part in the maintenance and upkeep of the system itself.
You should be a great team player as the role will include deputising for other members of the team as needed.
You will have an eye for detail and understand the importance of great customer service.
The post holder will be supported by the senior team both in the department and in the Division.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Main Duties and Responsibilities
Provide effective leadership to all occupational staff in relation to the OPAS-G2 System.
Ensure staff are regularly updated on emerging IT issues affecting departmental services and performance and ensure that staff can raise issues and suggestions in order to improve the efficiency of the OH service.
Take lead role on development of IM&T.
To provide complex and sensitive information to both internal and external staff/departments and with the expectation to explain such information at departmental meetings and relevant Trust committees.
Provide monthly activity reports for external purchasers to facilitate invoicing and provide a summary of all income generation which can then be invoiced in a timely manner, allowing for investigation and reconciliation of any financial queries.
Track income generation expenditure and highlight any adverse trends to the Head of OH.
Reconcile monthly activity figures to be invoiced by spoke units against recorded activity in OPAS-G2 and query any overcharges and omissions. Track Spoke expenditure against purchase order and inform the Head of OH where expenditure is likely to exceed the Purchase Order value.
Lead on allocated projects, demonstrating evidence of good project management skills and be able to adhere to project management principles.
Develop effective working relationships with other colleagues in Information Services.
Develop forms, reports and processes within OPAS-G2, making use of programming languages such as HTML to achieve a greater level of in-house system development.
Develop and maintain internal procedures and documentation to support the efficient running of OPAS-G2 and the general IT infrastructure.
Analyse, investigate and resolve complex IT/statistical queries as they arise, using problem solving techniques to ensure the smooth running of the service and avoid unnecessary service disruption/down time of the IT system.
Liaise with Director and Head of OH to define and analyse business requirements and deliver service improvements and manage operational efficiencies through the use of technology.
Produce monthly Key Performance Indicators for all service areas within OH and collate and circulate KPI reports to external contract holders as requested.
Regular communication with colleagues and system users at all levels within the organisation, other agencies and suppliers.
Investigate existing and future capability of OPAS-G2 in liaison with users to expand functionality of the system, maximising value for money and increasing work efficiencies and quality of information.
The postholder will be required to deputise for the Head of OH as necessary.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Job description
Job responsibilities
Main Duties and Responsibilities
Provide effective leadership to all occupational staff in relation to the OPAS-G2 System.
Ensure staff are regularly updated on emerging IT issues affecting departmental services and performance and ensure that staff can raise issues and suggestions in order to improve the efficiency of the OH service.
Take lead role on development of IM&T.
To provide complex and sensitive information to both internal and external staff/departments and with the expectation to explain such information at departmental meetings and relevant Trust committees.
Provide monthly activity reports for external purchasers to facilitate invoicing and provide a summary of all income generation which can then be invoiced in a timely manner, allowing for investigation and reconciliation of any financial queries.
Track income generation expenditure and highlight any adverse trends to the Head of OH.
Reconcile monthly activity figures to be invoiced by spoke units against recorded activity in OPAS-G2 and query any overcharges and omissions. Track Spoke expenditure against purchase order and inform the Head of OH where expenditure is likely to exceed the Purchase Order value.
Lead on allocated projects, demonstrating evidence of good project management skills and be able to adhere to project management principles.
Develop effective working relationships with other colleagues in Information Services.
Develop forms, reports and processes within OPAS-G2, making use of programming languages such as HTML to achieve a greater level of in-house system development.
Develop and maintain internal procedures and documentation to support the efficient running of OPAS-G2 and the general IT infrastructure.
Analyse, investigate and resolve complex IT/statistical queries as they arise, using problem solving techniques to ensure the smooth running of the service and avoid unnecessary service disruption/down time of the IT system.
Liaise with Director and Head of OH to define and analyse business requirements and deliver service improvements and manage operational efficiencies through the use of technology.
Produce monthly Key Performance Indicators for all service areas within OH and collate and circulate KPI reports to external contract holders as requested.
Regular communication with colleagues and system users at all levels within the organisation, other agencies and suppliers.
Investigate existing and future capability of OPAS-G2 in liaison with users to expand functionality of the system, maximising value for money and increasing work efficiencies and quality of information.
The postholder will be required to deputise for the Head of OH as necessary.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Education & Qualifications
Essential
- Educated to degree level or equivalent experience of working within a similar environment
- Further qualification in relevant specialist subject to diploma level or equivalent e.g. IT/Statistics/Information Management qualification
- Evidence of continuing professional development
Desirable
- Project Management qualification
Knowledge
Essential
- Good working knowledge of Microsoft 365
- Advanced knowledge of Microsoft Excel
- Patient confidentiality / GDPR
Desirable
- In-depth knowledge of OPAS-G2
- Knowledge of Occupational Health
Experience
Essential
- Experience of analysing data and producing reports
- Experience of working within a team
- Experience of dealing with challenging and complex situations
Desirable
- Experience of working within an NHS IT/Information environment
- Experience of working within Occupational Health
Skills & Abilities
Essential
- Advanced keyboard skills
- Excellent written and verbal communication with colleagues, patients and external service users
- Able to build and maintain working relationships with others
- Able to work independently and as part of a team
- Ability to plan and organise work effectively to achieve agreed objectives
- Able to adapt teaching style to suit individual/groups and effectively train others in the use of systems
- Able to analyse and present information in a structured way and deliver high quality work to pressurised deadlines
- Ability to travel to other sites to work on specific IT projects and support branch unit
- Teaching and presentation skills
Work related circumstances
Essential
- Use of transport to attend off-site units/clinics
- Flexible approach to work
Person Specification
Education & Qualifications
Essential
- Educated to degree level or equivalent experience of working within a similar environment
- Further qualification in relevant specialist subject to diploma level or equivalent e.g. IT/Statistics/Information Management qualification
- Evidence of continuing professional development
Desirable
- Project Management qualification
Knowledge
Essential
- Good working knowledge of Microsoft 365
- Advanced knowledge of Microsoft Excel
- Patient confidentiality / GDPR
Desirable
- In-depth knowledge of OPAS-G2
- Knowledge of Occupational Health
Experience
Essential
- Experience of analysing data and producing reports
- Experience of working within a team
- Experience of dealing with challenging and complex situations
Desirable
- Experience of working within an NHS IT/Information environment
- Experience of working within Occupational Health
Skills & Abilities
Essential
- Advanced keyboard skills
- Excellent written and verbal communication with colleagues, patients and external service users
- Able to build and maintain working relationships with others
- Able to work independently and as part of a team
- Ability to plan and organise work effectively to achieve agreed objectives
- Able to adapt teaching style to suit individual/groups and effectively train others in the use of systems
- Able to analyse and present information in a structured way and deliver high quality work to pressurised deadlines
- Ability to travel to other sites to work on specific IT projects and support branch unit
- Teaching and presentation skills
Work related circumstances
Essential
- Use of transport to attend off-site units/clinics
- Flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
