Job summary
A fantastic opportunity has arisen to join a friendly and supportive Business Intelligence Team. We are seeking 2 Senior Information Analysts to support our Women & Children's (WC) and Clinical Support Services (CSS) operational divisions.
Reporting to the Head of Operational Intelligence, these roles will provide high quality performance information and analysis, benchmarking, forecasting and modelling to support effective performance management and evidence-based decision making to support and improve health care delivery.
For CSS there will be a specific focus on support for areas such as Endoscopy, RTT and Outpatients, and for WC the focus will be on Maternity, Gynaecology and Paediatrics, however at a time when demand for robust information to support business planning and transformation is increasing and the NHS information agenda is rapidly changing, the ability to work as a flexible team member is essential.
The post holder will represent the Business Intelligence function at senior level meetings both internallyand externally, they will be required to liaise closely with Trust wide clinical and operational teams, supporting their decision making by providing in-depth specialist information, reports, analysis and recommendations.
The role is offered on a hybrid working pattern, working two days a week in the office as you will be expected to attend face to face meetings and provide support to colleagues working on-site.
Main duties of the job
You will work as part of a dynamic team in delivering an effective information analytical service supporting the Trust through the provision of high quality information analysis. You will provide specialist advice and guidance on data analysis and measurement, develop performance management reporting, indicators and dashboards to support effective decision making.
You will have a strong track record in analytics, an eye for detail, excellent communications skills, be proactive, methodical, an enthusiastic self-motivated team player capable of balancing several competing demands, you will work logically, with great attention to detail and be tenacious in resolving problems.
You will have knowledge of NHS datasets, definitions and standards and will possess strong technical skills in SQL and Excel to an advanced level. You will have experience of creating insightful reports and dashboards (ideally using Tableau).
You must be willing to attend meetings,have good powers of persuasion and be confident to present complex, sensitive or contentious information to senior staff.
This post is ideal for an experienced analyst who has the initiative to develop the role further.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
You will join a friendly and dedicated Business Intelligence team committed to delivering a high quality and responsive service to the Trust.
For further information regarding the role please refer to the Job Description/Person Specification attached.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Job description
Job responsibilities
You will join a friendly and dedicated Business Intelligence team committed to delivering a high quality and responsive service to the Trust.
For further information regarding the role please refer to the Job Description/Person Specification attached.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Education & Qualifications
Essential
- Degree level, ideally in informatics, data analysis or a related IT field or equivalent significant experience in a relevant senior analytical post
- Evidence of continued professional development in an area relevant to the role
Experience
Essential
- Significant experience of using Microsoft SQL for querying relational databases and extracting information
- Substantial experience of using Microsoft Excel to highly advanced level
- Demonstrable experience of developing dashboards to monitor key performance metrics
- Experience of developing reports and presenting to a wide range of staff
- Experience of working at a senior level within an NHS information management function
Desirable
- Experience of using business intelligence tools, ideally Tableau
- Experience of NHS PAS systems
Knowledge
Essential
- Knowledge of NHS data flows, datasets and data definitions
- Knowledge of NHS policies & agenda relating to Information and Performance
- Good understanding of Information Governance and of the importance of high quality data, confidentiality and security
Desirable
- Knowledge of demand and capacity planning
- Knowledge of statistical techniques
Skills
Essential
- Excellent analytical and problem solving skills, working logically and with great attention to detail
- Able to analyse and interpret complex specialist information with ability to explain findings and resolve any issues
- Able to develop and maintain collaborative working relationships with staff at all levels within the organisation
- Excellent communication skills, both written and verbal, including being able to present complex, sensitive or contentious information confidently to large groups of staff at all levels within the Trust and with external agencies
- Ability to work on own initiative, organise and prioritise own workload but to also work as part of a team in delivering agreed objectives, offering advice and support where necessary
- Ability to cope with tight deadlines and changing priorities, remaining calm under pressure
- Able to be flexible and adapt to change to meet the needs of the service
Person Specification
Education & Qualifications
Essential
- Degree level, ideally in informatics, data analysis or a related IT field or equivalent significant experience in a relevant senior analytical post
- Evidence of continued professional development in an area relevant to the role
Experience
Essential
- Significant experience of using Microsoft SQL for querying relational databases and extracting information
- Substantial experience of using Microsoft Excel to highly advanced level
- Demonstrable experience of developing dashboards to monitor key performance metrics
- Experience of developing reports and presenting to a wide range of staff
- Experience of working at a senior level within an NHS information management function
Desirable
- Experience of using business intelligence tools, ideally Tableau
- Experience of NHS PAS systems
Knowledge
Essential
- Knowledge of NHS data flows, datasets and data definitions
- Knowledge of NHS policies & agenda relating to Information and Performance
- Good understanding of Information Governance and of the importance of high quality data, confidentiality and security
Desirable
- Knowledge of demand and capacity planning
- Knowledge of statistical techniques
Skills
Essential
- Excellent analytical and problem solving skills, working logically and with great attention to detail
- Able to analyse and interpret complex specialist information with ability to explain findings and resolve any issues
- Able to develop and maintain collaborative working relationships with staff at all levels within the organisation
- Excellent communication skills, both written and verbal, including being able to present complex, sensitive or contentious information confidently to large groups of staff at all levels within the Trust and with external agencies
- Ability to work on own initiative, organise and prioritise own workload but to also work as part of a team in delivering agreed objectives, offering advice and support where necessary
- Ability to cope with tight deadlines and changing priorities, remaining calm under pressure
- Able to be flexible and adapt to change to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
