Voluntary Services Administrator

Job summary

Voluntary Services Administrator Stockport NHS Foundation Trust

Position is part time (18.75 hours per week Job Share days/times to be agreed)

We are looking for an experienced administrator who can support the Voluntary service Manager in providing the volunteer service within the Trust.

You will need to have excellent IT skills and a good working knowledge of Microsoft Office applications in order to provide reception, administrative and secretarial support to the department.

You will be an excellent communicator with a customer focused positive attitude. You will need to demonstrate a proven record of developing positive relationships with a wide variety of people from different backgrounds.

As part of this very small team you will need to have excellent organisational skills, the ability to communicate a range of information to a wide variety of people and have a flexible 'can do' approach to work.

Main duties of the job

Main Job responsibilities

The successful candidate will be responsible for a variety of duties including:

• Provide an efficient administration system for the volunteer recruitment process. Including issue and receipt of application forms, recording details and monitoring process from 1st contact to appointment. The system currently in use is a Microsoft Excel database.
• Liaise with volunteers, dealing with enquiries and requests in helpful and friendly manner.
• Ensure Voluntary Service Manager is kept informed of relevant information.
• Deal with enquiries in person, by telephone or email from staff and members of the public.
• Liaise with Occupational Health Department and HR about the volunteer's application progress.
• Deal with daily post and distribute appropriately.
• Process and record volunteer's application for expense.
• Supervise and allocate tasks to department volunteers.
• Assist with social events, training sessions and meetings as required.
• Provide assistance to and for the Voluntary Service Manager as required.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice