Job summary
Reception clerk covering Magnolia pre-operative assessment and the outpatient phlebotomy clinics. Very busy environment however, rewarding environment, working in a friendly supportive environment. The service is currently operational Monday to Friday , the hours are variable between 730 and 1730 daily. The role will involve the use of PAS and Patient centre and good communication and flexibility is essential.
Booking patients to attend the pre-operative assessment clinics, with scope for booking some COVID PCR's and bloods for the community and intra hospital clinics.
Main duties of the job
Reception clerk post available in Magnolia Suite (Pre-Operative Assessment) at Stepping Hill Hospital. Working in an innovative busy environment whereby you will be responsible for the welcoming and booking in of patients as they arrive in the department. You will need to be have experience of previous / current working in a health care setting, be fully trained in the use of the PAS system and possess excellent communication skills and able to work both autonomously as well as part of a bigger team
Interested in working a friendly welcoming environment and willing to work flexibly, then this may just be the opportunity you have been waiting for, don't delay, apply today!.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
- To book all patients appointments on to the PAS system as they are received from emailed correspondence from GPs / Trust Consultants and or via telephone conversations with the waiting list teams including Magnolia and anticoagulation
- Making sure all appointments are scheduled 15 minutes apart over the whole working day and that blood forms and documentation are available for the phlebotomy and COVID swabbing services
- Be able to present any potential problems to the clinical team for further input where necessary using clear and concise communication skills.
- Be able to work as part of a team and be able to pick up other colleagues work if necessary to ensure the departmental deadlines are met, this will include supporting Magnolia when the need arises.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary.
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Job description
Job responsibilities
- To book all patients appointments on to the PAS system as they are received from emailed correspondence from GPs / Trust Consultants and or via telephone conversations with the waiting list teams including Magnolia and anticoagulation
- Making sure all appointments are scheduled 15 minutes apart over the whole working day and that blood forms and documentation are available for the phlebotomy and COVID swabbing services
- Be able to present any potential problems to the clinical team for further input where necessary using clear and concise communication skills.
- Be able to work as part of a team and be able to pick up other colleagues work if necessary to ensure the departmental deadlines are met, this will include supporting Magnolia when the need arises.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary.
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person Specification
education and qualifications
Essential
- good standard of basic education
- good understanding of literacy and numeracy
Knowledge
Essential
- good standard of IT knowledge in particular in using the PAS system
Experience
Essential
- experience in administrative role
- experience in dealing with members of the public
Desirable
skills and abilities
Essential
- developed verbal and written communication skills
- team working
- ablity to use initiative
Person Specification
education and qualifications
Essential
- good standard of basic education
- good understanding of literacy and numeracy
Knowledge
Essential
- good standard of IT knowledge in particular in using the PAS system
Experience
Essential
- experience in administrative role
- experience in dealing with members of the public
Desirable
skills and abilities
Essential
- developed verbal and written communication skills
- team working
- ablity to use initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
