Job summary
Caseload Coordinator - some weekend working required
This is an exciting time to join our team, supporting us to care for patients safely in their own home avoiding unnecessary admissions and facilitating early discharges from hospital.
UCR/VW is a multi-disciplinary team that provides a two-hour urgent response to patients in their own home that are experiencing a crisis The service can clinically monitor patients remotely via Virtual Ward/Hospital at home using enhanced technology which is supported by a Digital Health team.
Main duties of the job
To undertake tasks which involve the management and maintenance of the team's clinical caseload for Senior Support Workers (SSW) including all associated administration tasks.
The job will include using a variety of computer-based programmes including EMIS, Advantis and Microsoft Packages.
Work closely with the Multi-disciplinary Team to coordinate patients care.
Responsible for delegation of visits and coordination of the SSW daily work
Oversee the distribution and collection of the electronic devices to and from patient's own home
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
To work within the multi-disciplinary Stockport Urgent Response (UCR) and Virtual Ward(VW) which delivers community-based services to patients within the Stockport area.
To undertake tasks which involve the management and maintenance of the teams clinical caseload, including all associated administration tasks.
Oversee and monitor the distribution/collection of equipment that is used to monitor patients in their own home (tech-enabled care).
Maintain an accurate database of the home monitoring devices.
The job will include using a variety of computer-based programmes.
The job will include regular telephone contacts with patients, relatives, and colleagues.
To undertake some responsibility for the team rota to ensure a professional staff mix is available to meet the needs generated by the clinical case load.
To be responsible for data collection, based on the outcomes from the clinical caseload.
To participate in and organise team audits when appropriate.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Job description
Job responsibilities
To work within the multi-disciplinary Stockport Urgent Response (UCR) and Virtual Ward(VW) which delivers community-based services to patients within the Stockport area.
To undertake tasks which involve the management and maintenance of the teams clinical caseload, including all associated administration tasks.
Oversee and monitor the distribution/collection of equipment that is used to monitor patients in their own home (tech-enabled care).
Maintain an accurate database of the home monitoring devices.
The job will include using a variety of computer-based programmes.
The job will include regular telephone contacts with patients, relatives, and colleagues.
To undertake some responsibility for the team rota to ensure a professional staff mix is available to meet the needs generated by the clinical case load.
To be responsible for data collection, based on the outcomes from the clinical caseload.
To participate in and organise team audits when appropriate.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person Specification
Qualifications
Essential
- oMathematics GSCE or equivalent or equivalent experience
- oEnglish GSCE or equivalent or equivalent experience
- oEvidence of other educational achievements
Desirable
- NVQ level 3 or equivalent in Health and Social
- Care Certificate
- oInformation technology Qualification.
Knowledge
Essential
- To have an understanding of Confidentiality
- To have an understanding of current issues affecting the NHS and Social Care.
- Knowledge of rota systems, word and excel spreadsheets
Desirable
- Understanding of how illness affects individuals and their families/carers
Skills and Abilities
Essential
- Good written and verbal communication and interpersonal skills
- Ability to work without direct supervision and to organise time effectively
- Willingness to learn new skills
- Able to be adaptable and flexible
- Must be able to work flexibly in response to the needs of the service
- IT skills
- Personal integrity (reliable, honest and conscientious)
- Ability to work without direct supervision and to organise time effectively
Experience
Essential
- Experience of work effectively as part of a team
- Experience relevant to post
- Previous Health/ Social experience in a community setting
Person Specification
Qualifications
Essential
- oMathematics GSCE or equivalent or equivalent experience
- oEnglish GSCE or equivalent or equivalent experience
- oEvidence of other educational achievements
Desirable
- NVQ level 3 or equivalent in Health and Social
- Care Certificate
- oInformation technology Qualification.
Knowledge
Essential
- To have an understanding of Confidentiality
- To have an understanding of current issues affecting the NHS and Social Care.
- Knowledge of rota systems, word and excel spreadsheets
Desirable
- Understanding of how illness affects individuals and their families/carers
Skills and Abilities
Essential
- Good written and verbal communication and interpersonal skills
- Ability to work without direct supervision and to organise time effectively
- Willingness to learn new skills
- Able to be adaptable and flexible
- Must be able to work flexibly in response to the needs of the service
- IT skills
- Personal integrity (reliable, honest and conscientious)
- Ability to work without direct supervision and to organise time effectively
Experience
Essential
- Experience of work effectively as part of a team
- Experience relevant to post
- Previous Health/ Social experience in a community setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
