Job summary
FULL TIME POST - 37.5 HOURS A WEEK
The Division of Surgery is seeking a highly motivated and ambitious individual to assist the Divisional Management Team in the General Surgery and Gastroenterology Directorate.
We welcome applications from organised, personable, adaptable and competent candidates with experience of working with NHS services. Knowledge of cancer performance targets, RTT, general NHS access targets, staff management and helping develop or improve services is desirable.
Main duties of the job
Ideal candidates will like to work in a busy team and to develop their knowledge, experience and skills.
This role is ideal for an individual looking to progress their career in operational management.
The successful post holder will support the delivery of quality, performance and financial agendas as well as lead on delegated projects/initiatives to help improve the services we provide. We will support your development with supervision and training opportunities.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
- Supporting service improvement through analysis of data and undertaking capacity and demand analysis of services to support delivery of targets for the Division
- Manage all delegated administration and clerical staff within the Division
- Deputise for the Directorate Manager as required
- Development of Divisional teams, both clinical and non-clinical, who will lead the patient journey improving processes and patient experience
- Management of the medical secretaries in speciality teams, ensuring a comprehensive service is provided to users of the service
- To manage on a day to day basis, the delivery of Trust access targets where applicable, (cancer, 18 weeks and diagnostics) through appropriate implementation of the access policy
- Planning to ensure that all elements of service provision are considered and organised to enable capacity to be maximised. This requires a structured approach to ensure that short-falls are identified in advance to enable mitigating action in a timely and organised manner, and also flexibility to respond to changes in circumstances
- To support the Division to continue to develop/produce performance reports
- Keep up-to-date with current national, regional and local policies surrounding performance, and be responsible for interpreting and applying these to services within the Division. This will require the development and introduction of local policies in keeping with national policy
- Effective management of the resources relating to the post holders responsibility
- Ensure that effective lines of communication are established within the post holders areas of responsibility
Job description
Job responsibilities
- Supporting service improvement through analysis of data and undertaking capacity and demand analysis of services to support delivery of targets for the Division
- Manage all delegated administration and clerical staff within the Division
- Deputise for the Directorate Manager as required
- Development of Divisional teams, both clinical and non-clinical, who will lead the patient journey improving processes and patient experience
- Management of the medical secretaries in speciality teams, ensuring a comprehensive service is provided to users of the service
- To manage on a day to day basis, the delivery of Trust access targets where applicable, (cancer, 18 weeks and diagnostics) through appropriate implementation of the access policy
- Planning to ensure that all elements of service provision are considered and organised to enable capacity to be maximised. This requires a structured approach to ensure that short-falls are identified in advance to enable mitigating action in a timely and organised manner, and also flexibility to respond to changes in circumstances
- To support the Division to continue to develop/produce performance reports
- Keep up-to-date with current national, regional and local policies surrounding performance, and be responsible for interpreting and applying these to services within the Division. This will require the development and introduction of local policies in keeping with national policy
- Effective management of the resources relating to the post holders responsibility
- Ensure that effective lines of communication are established within the post holders areas of responsibility
Person Specification
Education
Essential
- oEducation to Master's degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
- Recognised post-graduate management qualification or equivalent experience.
Experience
Essential
- Experience of working with multidisciplinary teams including medical staff
- Experience and commitment to quality, innovation, productivity and prevention.
- Staff & Budget Management experience
- Experience of personal accountability for service delivery
Skills & Abilities
Essential
- Ability to work under pressure and to prioritise
- Methodical and extremely organised approach
- Excellent communication skills
- Well-developed analytical skills
- Ability to constantly motivate self and others
- Negotiation- at high level as well as ability to persuade
- Handling sensitive situations with tact and diplomacy
- Problem solving
Knowledge
Essential
- Knowledge of managing within an NHS healthcare setting
- Broad knowledge of NHS Information & IT systems
- Experience of dealing with difficult operational issues
- Understanding of potential service improvements in health care
- Understands and is able to interpret national policy in relation to access targets and translate to the local level
- Up to date with relevant national guidance on NHS management issues
Person Specification
Education
Essential
- oEducation to Master's degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
- Recognised post-graduate management qualification or equivalent experience.
Experience
Essential
- Experience of working with multidisciplinary teams including medical staff
- Experience and commitment to quality, innovation, productivity and prevention.
- Staff & Budget Management experience
- Experience of personal accountability for service delivery
Skills & Abilities
Essential
- Ability to work under pressure and to prioritise
- Methodical and extremely organised approach
- Excellent communication skills
- Well-developed analytical skills
- Ability to constantly motivate self and others
- Negotiation- at high level as well as ability to persuade
- Handling sensitive situations with tact and diplomacy
- Problem solving
Knowledge
Essential
- Knowledge of managing within an NHS healthcare setting
- Broad knowledge of NHS Information & IT systems
- Experience of dealing with difficult operational issues
- Understanding of potential service improvements in health care
- Understands and is able to interpret national policy in relation to access targets and translate to the local level
- Up to date with relevant national guidance on NHS management issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
