Job summary
Reporting to the Operational Support Manager, the post holder will be an integral member of the Operational Support Team providing comprehensive, professional and responsive administrative, project management and improvement support to teams across the Trust.
The post holder will aid the team in the delivery of specific corporate change and cost improvement programmes across the organisation.
The post holder will be expected to exercise initiative with an understanding of the objectives of the Trust. Working closely with all Divisions, the successful candidate will possess excellent interpersonal skills, IT skills and show strong leadership abilities.
The candidate will be an organised and highly motivated individual who can work autonomously and as part of a team. Responsibilities include daily line management of staff, adhering to policies and procedures.
There may be occasions when the post holder will be required to be work flexibly in order to support the team and meet the needs of the service.
Main duties of the job
- Provide and co-ordinate project support and administrative services at relevant meetings as appropriate, under the direction of the Operational Support Manager.
- Take and transcribe accurate actions of formal meetings in a timely manner, taking into account the Data Protection Act and Freedom of Information, ensuring that all follow-up action is taken and action logs completed accordingly.
- Support teams with the management of projects that deliver Stockport Trust's Efficiency Programme, gathering information and dealing with enquiries as and when is necessary; including supporting with the completion of all relevant documentation.
- Act as a point of contact for the team, dealing with and responding effectively to complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and succinctly.
- Lead the administrative support for Cancer Services Peer Reviews and Cancer Quality and Service Improvement Groups. High level, accurate administration support is required and an understanding of the significance of precise recording.
- Line manage the Associate Project Support Officer (APSO) in accordance with all Trust policies and procedures. Daily line management, regular 1:1 meetings, appraisal and training will be the responsibility of the SOSO. The SOSO will co-ordinate workstreams with the APSO ensuring adequate Operational Support is provided.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Please find the attached job descript for more details of the post.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Job description
Job responsibilities
Please find the attached job descript for more details of the post.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Education & Qualifications
Essential
- GCSE English and Mathematics (or equivalent/Functional skills) Grade A-C
- oEducated to degree level and Postgraduate Diploma or equivalent relevant experience.
- Management qualification or equivalent knowledge
Knowledge
Essential
- Knowledge of a full range of administrative and organisational policies and procedures, acquired through knowledge, training and relevant experience
- Good working knowledge of all Microsoft Office packages (Excel, Word, Access and Powepoint)
- Knowledge of data processing and manipulation
- Good working knowledge of email and the internet
Desirable
- Knowledge of the NHS
- Knowledge of the Trust including range of services provided
Experience
Essential
- Experience of working with routine and urgent work in an administration/ secretarial capacity
- NHS Operational Management experience in an Acute setting including team/ people management and development of staff
- Experience of developing and maintaining office systems including electronic and physical filing systems
- Experience of taking actions of meetings
Desirable
- Experience of using internet and email
- Previous experience of working in a project management environment
Skills & Abilities
Essential
- Excellent interpersonal and communication skills
- Ability to organise and prioritise own workload
- Able to communicate in a professional manner with people at all levels (including telephone contact)
- Ability to produce accurate, well presented documents to a high standard with quick turnaround
- Able to manipulate data and provide information in an appropriate format for use in reports
- Personally competent to a high standard in using Microsoft Office software
- Well developed leadership and motivational skills
- Able to work under pressure and to tight deadlines. Use of initiative and able to work unsupervised in a constantly changing environment.
- Understanding of confidentiality issues and the use of discretion
- Advanced keyboard and graphic skills are required in order to produce a range of documents to a standard suitable for publication
Work related circumstances
Essential
- Occupational Health clearance
Person Specification
Education & Qualifications
Essential
- GCSE English and Mathematics (or equivalent/Functional skills) Grade A-C
- oEducated to degree level and Postgraduate Diploma or equivalent relevant experience.
- Management qualification or equivalent knowledge
Knowledge
Essential
- Knowledge of a full range of administrative and organisational policies and procedures, acquired through knowledge, training and relevant experience
- Good working knowledge of all Microsoft Office packages (Excel, Word, Access and Powepoint)
- Knowledge of data processing and manipulation
- Good working knowledge of email and the internet
Desirable
- Knowledge of the NHS
- Knowledge of the Trust including range of services provided
Experience
Essential
- Experience of working with routine and urgent work in an administration/ secretarial capacity
- NHS Operational Management experience in an Acute setting including team/ people management and development of staff
- Experience of developing and maintaining office systems including electronic and physical filing systems
- Experience of taking actions of meetings
Desirable
- Experience of using internet and email
- Previous experience of working in a project management environment
Skills & Abilities
Essential
- Excellent interpersonal and communication skills
- Ability to organise and prioritise own workload
- Able to communicate in a professional manner with people at all levels (including telephone contact)
- Ability to produce accurate, well presented documents to a high standard with quick turnaround
- Able to manipulate data and provide information in an appropriate format for use in reports
- Personally competent to a high standard in using Microsoft Office software
- Well developed leadership and motivational skills
- Able to work under pressure and to tight deadlines. Use of initiative and able to work unsupervised in a constantly changing environment.
- Understanding of confidentiality issues and the use of discretion
- Advanced keyboard and graphic skills are required in order to produce a range of documents to a standard suitable for publication
Work related circumstances
Essential
- Occupational Health clearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
