Job summary
An exciting opportunity has arisen for a proactive and enthusiastic individual to join the clerical team in the Health Records Department at Stockport NHS Foundation Trust.
You will be responsible for providing a full clerical support service within the Health Records Department. The main focus of the role will be undertaking all process within the clinic preparation and reception Team. Covering various busy receptions throughout the Trust , although training in other areas of the department will be provided .
Computer literacy and experience in the accurate inputting of data is an essential requirement for this post as are organisational skills . Previous reception or customer /patient focused experience would be advantageous. Methodical method of working and a keen eye for detail is crucial to this role.
Being flexible and adaptable to change is crucial to this particular role.
Training on in-house information systems however, will be provided.
Main duties of the job
To assist with the operation of Health Records Services across all areas of Stockport NHS Foundation Trust.
This post will be based within the Clinic preparation and Reception Team of the Health Records Departments and flexibility to work in all sections of the Department will be expected on completion of training.
Rotate to cover various reception areas within the Trust. Being adaptable to change due to service needs at very short notice is crucial to this role.
Undertake duties in other teams within the department to support service requirements.
File and retrieve case notes.
Participate in Bank Holiday Rota.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Main Duties and Responsibilities
- The post holder will be part of a team of staff who organise and provide all records functions within the Health Records Department.
- The main focus of this role will be to undertake all processes for the Clinic preparation and Reception Team, and is heavily focused on delivering excellent patient care and excellent patient experience.
- Pull, retrieve and prepare all case notes for out-patient clinics and admissions.
- Ensure availability of health records as and when required.
- Ensure the Trust standard required for the quality of the health records is maintained.
- Provide a Health Records Archiving service for the Trust.
- Re file the notes, whilst maintaining the libraries.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
- If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Job description
Job responsibilities
Main Duties and Responsibilities
- The post holder will be part of a team of staff who organise and provide all records functions within the Health Records Department.
- The main focus of this role will be to undertake all processes for the Clinic preparation and Reception Team, and is heavily focused on delivering excellent patient care and excellent patient experience.
- Pull, retrieve and prepare all case notes for out-patient clinics and admissions.
- Ensure availability of health records as and when required.
- Ensure the Trust standard required for the quality of the health records is maintained.
- Provide a Health Records Archiving service for the Trust.
- Re file the notes, whilst maintaining the libraries.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
- If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person Specification
Education & Qualifications
Essential
- 5 GCSE or equivalent experience
Desirable
- Proficient in Microsoft office (ECDL/CLAIT Qualification or working towards)
Experience
Essential
- Experience of administrative processes
Desirable
Knowledge
Essential
Desirable
- Knowledge of health records
Skills & Ability
Essential
- Working on patient database, e.g. PAS, or similar patient database
- Good Understanding of absolute confidentiality/ GDPR
Desirable
- Customer Service experience
Person Specification
Education & Qualifications
Essential
- 5 GCSE or equivalent experience
Desirable
- Proficient in Microsoft office (ECDL/CLAIT Qualification or working towards)
Experience
Essential
- Experience of administrative processes
Desirable
Knowledge
Essential
Desirable
- Knowledge of health records
Skills & Ability
Essential
- Working on patient database, e.g. PAS, or similar patient database
- Good Understanding of absolute confidentiality/ GDPR
Desirable
- Customer Service experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
