Job summary
PREVIOUS APPLICANTS NEED NOT APPLY
The Performance & Improvement Team are looking for passionate and pro-active individuals to support our existing teams with Referral to Treatment pathway validation.
These key roles will support the operational teams in tracking and expediting patients through their care pathway with minimal delays.
Main duties of the job
The main responsibilities of the role are to undertake on going validation and audit processes to help ensure that administrative and clinical data related to RTT (Referral to Treatment) / 18 weeks pathways is "fit for purpose", i.e. measurement of the length of patients' pathways from referral to first treatment. This is a prerequisite for the sustainable delivery of the 18 weeks referral to treatment targets in the Trust.
The post-holder is responsible for investigating errors and correcting records, and for investigating patients' PAS data where they appear to have had lengthy pathway waits.
The role will necessitate working closely with a wide range of staff to ensure that RTT patient data is being recorded on PAS / Patient Centre accurately with the aim of improving data quality and supporting the operational teams in tracking and expediting patients through their care pathway.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
If you are an individual who is willing to learn and strives for excellence, with a good attention to detail, then this is the job for you.
The post-holder will apply the National RTT rule set to patient pathways to ensure accurate waiting times are reflected and next steps identified.
Communicating with a wide range of administrative and clinical staff, when highlighting RTT errors and incomplete RTT recording, via both written and verbal means is a key part of the role.
You will also provide assistance to PAS / Patient Centre system users re RTT recording issues and motivate staff of all levels, to promote correct ways of working in relation to RTT data recording.
In improving accuracy of RTT and waiting time data, the post holder will have a key role in ensuring that patient waits are minimised
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Job description
Job responsibilities
If you are an individual who is willing to learn and strives for excellence, with a good attention to detail, then this is the job for you.
The post-holder will apply the National RTT rule set to patient pathways to ensure accurate waiting times are reflected and next steps identified.
Communicating with a wide range of administrative and clinical staff, when highlighting RTT errors and incomplete RTT recording, via both written and verbal means is a key part of the role.
You will also provide assistance to PAS / Patient Centre system users re RTT recording issues and motivate staff of all levels, to promote correct ways of working in relation to RTT data recording.
In improving accuracy of RTT and waiting time data, the post holder will have a key role in ensuring that patient waits are minimised
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Education & Qualifications
Essential
- Good general education to GCSE level
Desirable
- A-level education
- ECDL Training
Knowledge
Essential
- Good understanding of the various modules of Patient Administration System
- Good understanding of the importance of high quality data, confidentiality and security.
Desirable
- Knowledge of Microsoft Excel and Word.
- Knowledge of the Trust's Clinical Computer Administration Systems
- Knowledge of NHS data quality standards
- Fundamental knowledge of the RTT rules re 18 week pathways.
Skills & Abilities
Essential
- Ability to identify highly complex data errors and correct them.
- Methodical & meticulous approach to work.
- Able to prioritise own workload and to work without direct supervision.
- Enquiring mind, with an enthusiasm for resolving queries.
Desirable
- Ability to effectively motivate other staff re the importance of data quality/a work element they are perhaps unfamiliar with.
Experience
Essential
- To be proficient in the use of Patient Administration Systems.
- Experience of working, sometimes under pressure, to deadlines.
- Experience of problem solving
- Advanced keyboard skills.
Desirable
- Experience of using computer administration systems
Person Specification
Education & Qualifications
Essential
- Good general education to GCSE level
Desirable
- A-level education
- ECDL Training
Knowledge
Essential
- Good understanding of the various modules of Patient Administration System
- Good understanding of the importance of high quality data, confidentiality and security.
Desirable
- Knowledge of Microsoft Excel and Word.
- Knowledge of the Trust's Clinical Computer Administration Systems
- Knowledge of NHS data quality standards
- Fundamental knowledge of the RTT rules re 18 week pathways.
Skills & Abilities
Essential
- Ability to identify highly complex data errors and correct them.
- Methodical & meticulous approach to work.
- Able to prioritise own workload and to work without direct supervision.
- Enquiring mind, with an enthusiasm for resolving queries.
Desirable
- Ability to effectively motivate other staff re the importance of data quality/a work element they are perhaps unfamiliar with.
Experience
Essential
- To be proficient in the use of Patient Administration Systems.
- Experience of working, sometimes under pressure, to deadlines.
- Experience of problem solving
- Advanced keyboard skills.
Desirable
- Experience of using computer administration systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
