Stockport NHS Foundation Trust

Mandatory Training Administrator

Information:

This job is now closed

Job summary

We are looking for a dynamic and forward thinking individual to help drive up our Mandatory Training compliance. This role-holder will work closely with key clinical trainers and the Learning & Development Manager to ensure we meet our Mandatory Training targets, supporting staff in both classroom and virtual learning environments. This is a new role, working within our friendly admin team, to support the effective running of our Education Centre. The successful applicant can look forward to an exciting role where no two days are the same. You will be welcoming colleagues to the building for training & development events, setting up training rooms and updating OLM, our training database, upon completion.

Main duties of the job

If you have excellent customer service skills, and a keen eye for detail, then take a look at the job description where we have added more detail about the tasks you will be required to do. We are a warm, friendly team and we pride ourselves on our supportive work environment.

Champion Mandatory Training, and the use of myESR as a core requirement of the role, being the main contact for Mandatory Training, supporting our Trust and CQC targets.

To provide reception & administrative support for the smooth running of the Learning & Development Centre. To demonstrate outstanding customer service, accuracy & attention to detail. To be flexible in responding to the requirements of the role on a daily basis.

About us

Stockport NHS Foundation Trust provides hospital services for children and adults across Stockport and the High Peak, as well as community health services for Stockport, Tameside and Glossop. Stepping Hill Hospital treats over 500,000 patients per year and community health services are run across 24 sites in Stockport and 17 sites in Tameside and Glossop.

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities youll see in yourself.

Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focussed workforce.

We are constantly improving how we work with staff and this is reflected in the awards we have been awarded, which can be viewed on our website.

Details

Date posted

01 March 2021

Pay scheme

Agenda for change

Band

Band 3

Salary

£19,737 to £21,142 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

362-A-20-2958292

Job locations

Pinewood House

Poplar Grove,

Stockport

SK2 7JE


Job description

Job responsibilities

We are working hard to support our colleagues to work from home and maintain social distancing, which will now be a key consideration when we appoint to this role. We are supporting staff to work safely at home, although some attendance on site will be required. The post is previously an office-based role and the overriding expectation is that it will remain office-based in some form in the future.

To provide reception & administrative support for the smooth running of the Learning &Development Centre. To demonstrate outstanding customer service, accuracy & attentionto detail. To be flexible in responding to the requirements on a role on a daily basis.

Job description

Job responsibilities

We are working hard to support our colleagues to work from home and maintain social distancing, which will now be a key consideration when we appoint to this role. We are supporting staff to work safely at home, although some attendance on site will be required. The post is previously an office-based role and the overriding expectation is that it will remain office-based in some form in the future.

To provide reception & administrative support for the smooth running of the Learning &Development Centre. To demonstrate outstanding customer service, accuracy & attentionto detail. To be flexible in responding to the requirements on a role on a daily basis.

Person Specification

Education & Qualifications

Essential

  • Good level of education, including GCSE English and Maths or equivalent

Desirable

  • RSA/ECDL/GCSE IT qualification (or equivalent)

Knowledge

Essential

  • Experience of Microsoft Office, particularly Word, PowerPoint and Excel
  • Previous experience with OLM/ESR or another training database

Desirable

  • Understanding of Mandatory Training within the NHS

Experience

Essential

  • Customer Service or Reception
  • Administration

Desirable

  • Working in a healthcare or training setting

Skills & Abilities

Essential

  • Excellent communication skills
  • Good written and verbal skills
  • Able to use initiative
  • Ability to prioritise workload
  • Attention to detail
  • Experience of using excel databases

Desirable

  • Experience with AV equipment/problem solving
Person Specification

Education & Qualifications

Essential

  • Good level of education, including GCSE English and Maths or equivalent

Desirable

  • RSA/ECDL/GCSE IT qualification (or equivalent)

Knowledge

Essential

  • Experience of Microsoft Office, particularly Word, PowerPoint and Excel
  • Previous experience with OLM/ESR or another training database

Desirable

  • Understanding of Mandatory Training within the NHS

Experience

Essential

  • Customer Service or Reception
  • Administration

Desirable

  • Working in a healthcare or training setting

Skills & Abilities

Essential

  • Excellent communication skills
  • Good written and verbal skills
  • Able to use initiative
  • Ability to prioritise workload
  • Attention to detail
  • Experience of using excel databases

Desirable

  • Experience with AV equipment/problem solving

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Pinewood House

Poplar Grove,

Stockport

SK2 7JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Pinewood House

Poplar Grove,

Stockport

SK2 7JE


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Learning & Development Administration Team Leader

Karen Rayner

Karen.Rayner@stockport.nhs.uk

Details

Date posted

01 March 2021

Pay scheme

Agenda for change

Band

Band 3

Salary

£19,737 to £21,142 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

362-A-20-2958292

Job locations

Pinewood House

Poplar Grove,

Stockport

SK2 7JE


Supporting documents

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