Service Coordinator - Pre-operative Assessment Service
The closing date is 25 July 2025
Job summary
We are recruiting for a Service Coordinator - Pre-operative Assessment Service who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The successful candidate will work closely with nursing and medical colleagues to support patients through the Pre-Operative Assessment pathway. Key responsibilities will include, clinic administrative management, data quality, income capture, managing daily appointments, following up on investigations and external notes and supporting the wider team in managing the caseload of patients awaiting surgery.
The post holder will be able to shape the role to ensure the service and the trust continue to meet national guidance set out by GIRT.
At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The Post holder will coordinate the day-to-day delivery of pre-operative assessment clinics, including face-to-face, telephone, and virtual appointments.
You will support theatre scheduling teams by ensuring patients are fit and ready for surgery.
The successful candidate will be using systems such as Lorenzo, EPR, ICE, and eReferral to track patient records anddiagnostic results.
You will also act as the first point of contact for enquiries related to pre-operative assessment.
About us
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Details
Date posted
11 July 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£37,338 to £44,962 a year per annum
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
361-7242607
Job locations
Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
Employer details
Employer name
East and North Hertfordshire Teaching NHS Trust
Address
Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
Employer's website
https://www.enherts-tr.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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