East and North Hertfordshire Teaching NHS Trust

Pharmacy Support Worker Dispensary

The closing date is 11 July 2025

Job summary

We are recruiting for a Pharmacy Support Worker who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Applicants must be keen to learn, hardworking and able to work under pressure.

A flexible approach to the above duties is required, together with good communication and interpersonal skills, initiative and the ability to work as part of a team.

You will have to undertake NVQ Level 2 in Pharmacy Services.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Duties include dispensing and labelling prescriptions for patients, working in the dispensary serving patients and staff on pharmacy reception and general dispensary administration.

The successful candidate will book in prescriptions and monitor the flow of work.

You will need to monitor room temperature in the dispensary, CD room and trial room.

The post holder will be responsible for checking dispensed items in the delivery boxes.

You will be required to sort returned drugs, separating items to be credited and those to be discarded, according to procedure.

You will also be trained to label and dispense medicinal products in accordance with procedure.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

o The Lister Hospital, Stevenage

o New Queen Elizabeth II (New QEII), Welwyn Garden City

o Hertford County, Hertford

o Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum - pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

361-7265343

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

Essential

  • Grade C (GCSE) in English, Maths and Science
  • Able to undertake NVQ Level 2 and complete in 2 years

Desirable

  • NVQ level 2

Previous Experience

Essential

  • Attention to detail
  • Ability to work as a team
  • Good Customer Service Experience

Desirable

  • Previous Reception experience
  • Previous Till experience
  • Experience of training others
  • Previous Cashing-up experience

Skills

Essential

  • Reliable accurate team worker
  • Able to undertake simple word processing
  • Achieves objectives in timescale set
  • Able to organise self
  • Customer Service Skills
  • Good verbal communication skills

Desirable

  • Able to work with minimal supervision
  • Able to maintain electronic database & create spread sheets
  • Able to use initiative
  • Self-motivated
  • Highly accurate worker
  • Able to plan out workload

Knowledge

Essential

  • Numerate and literate
  • Able to perform simple calculations
  • Able to input data accurately
  • Able to use email system

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Calm under pressure
  • Methodical
  • Organizational skills
Person Specification

Qualifications/Training

Essential

  • Grade C (GCSE) in English, Maths and Science
  • Able to undertake NVQ Level 2 and complete in 2 years

Desirable

  • NVQ level 2

Previous Experience

Essential

  • Attention to detail
  • Ability to work as a team
  • Good Customer Service Experience

Desirable

  • Previous Reception experience
  • Previous Till experience
  • Experience of training others
  • Previous Cashing-up experience

Skills

Essential

  • Reliable accurate team worker
  • Able to undertake simple word processing
  • Achieves objectives in timescale set
  • Able to organise self
  • Customer Service Skills
  • Good verbal communication skills

Desirable

  • Able to work with minimal supervision
  • Able to maintain electronic database & create spread sheets
  • Able to use initiative
  • Self-motivated
  • Highly accurate worker
  • Able to plan out workload

Knowledge

Essential

  • Numerate and literate
  • Able to perform simple calculations
  • Able to input data accurately
  • Able to use email system

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Calm under pressure
  • Methodical
  • Organizational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Pharmacy Technician Education and Training

Emily Mitchell

emilymitchell@nhs.net

01438284032

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum - pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

361-7265343

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

Privacy notice

East and North Hertfordshire Teaching NHS Trust's privacy notice (opens in a new tab)