Clinical Support Worker - Children's Diabetes

East and North Herts NHS Trust

The closing date is 22 April 2025

Apply for this job

Job summary

We are recruiting for a Clinical Support Worker - Children's Diabetes who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will work as an integral part of the team and demonstrate a willingness to develop the knowledge and skills required to assist in caring for children, young people, and their families, with diabetes under the supervision of a paediatric diabetes multidisciplinary team (comprising of consultants, nurses, dieticians and psychologists).

You will assist the multidisciplinary team (MDT) to meet the health needs of CYPs with diabetes by supporting the team in the management of the patients' diabetes. All relevant training will be provided to the successful candidate to enable them to support the MDT. The job requires working across both Lister and QEII sites.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Support the MDT in the outpatient clinic setting.

Organise and assist the MDT with the smooth running of the outpatient service

Collect annual review blood and urine samples and send them to the lab

Complete annual review foot-check and give foot care advice

Complete injection and cannula site inspections

Provide annual review paperwork and ensure completion

Co-ordinate patients data downloads and attach to clinical record

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Date posted

09 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata + 5% HCA

Contract

Permanent

Working pattern

Part-time

Reference number

361-7031945

Job locations

New QE2 Hospital

Howlands

Welwyn Garden City

AL7 4HQ


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications / Training

Essential

  • GCSE Maths and English at Grade 4 or above (or equivalent).
  • Health related NVQ Level 3 or equivalent
  • Willingness to undertake in-house training appropriate to the role

Previous Experience

Essential

  • Experience of working within a caring environment.
  • Experience of working within a team.
  • Demonstrate ability to follow agreed policies and procedures.

Desirable

  • Demonstrate experience of working within an MDT

Skills

Essential

  • Ability to communicate in a variety of settings with CYP, and their families, of varying levels of understanding
  • Excellent organisation and communication skills and ability to work to deadlines
  • Demonstrates a flexible approach to work.
  • Basic IT skills

Desirable

  • Willingness to develop IT skills as appropriate to role.

Knowledge

Essential

  • Understanding of the requirements of the role
  • Knowledge and implications and responsibilities under information governance.
  • Knowledge of audit practice and value

Desirable

  • Knowledge and understanding of responsibilities under the Trust Point of Care Testing policy.

Other requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Motivated to deliver high quality of patient care
  • Ability to travel between trust sites
Person Specification

Qualifications / Training

Essential

  • GCSE Maths and English at Grade 4 or above (or equivalent).
  • Health related NVQ Level 3 or equivalent
  • Willingness to undertake in-house training appropriate to the role

Previous Experience

Essential

  • Experience of working within a caring environment.
  • Experience of working within a team.
  • Demonstrate ability to follow agreed policies and procedures.

Desirable

  • Demonstrate experience of working within an MDT

Skills

Essential

  • Ability to communicate in a variety of settings with CYP, and their families, of varying levels of understanding
  • Excellent organisation and communication skills and ability to work to deadlines
  • Demonstrates a flexible approach to work.
  • Basic IT skills

Desirable

  • Willingness to develop IT skills as appropriate to role.

Knowledge

Essential

  • Understanding of the requirements of the role
  • Knowledge and implications and responsibilities under information governance.
  • Knowledge of audit practice and value

Desirable

  • Knowledge and understanding of responsibilities under the Trust Point of Care Testing policy.

Other requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Motivated to deliver high quality of patient care
  • Ability to travel between trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Herts NHS Trust

Address

New QE2 Hospital

Howlands

Welwyn Garden City

AL7 4HQ


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East and North Herts NHS Trust

Address

New QE2 Hospital

Howlands

Welwyn Garden City

AL7 4HQ


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Nurse Team Manager

Sharon Gooding

sharon.gooding@nhs.net

Date posted

09 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata + 5% HCA

Contract

Permanent

Working pattern

Part-time

Reference number

361-7031945

Job locations

New QE2 Hospital

Howlands

Welwyn Garden City

AL7 4HQ


Supporting documents

Privacy notice

East and North Herts NHS Trust's privacy notice (opens in a new tab)