Medical Education Administrator

East and North Herts NHS Trust

Information:

This job is now closed

Job summary

We are recruiting for a Medical Education Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We have a great opportunity for you to join the Consultants & Specialty Doctors Team at East and North Hertfordshire NHS Trust as a Medical Education Administrator.

You will provide administrative support to the GP ST Training Programme Directors covering all aspect of the Scheme.

This post supports the delivery of high-quality medical education, through the organisation, co-ordination, and management of educational learning events. To work with the GP ST Training Programme Directors to develop the Scheme and to provide support to the GP Registrars.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

To work collaboratively with the Medical Education Team to ensure effective delivery of departmental & Trust objectives e.g., answering telephone and email queries and correspondence regarding medical education issues.

Being the first point of contact for GP Registrars, Trainers, Educators, Lead Employers, GP Practices and Royal College of General Practitioners. Liaising & escalating to GP TPDs as appropriate and in line with Trust and HEEoE School policies.

Following local processes in respect of applications by GP Registrars for study leave.

On occasion it will be necessary to attend external meetings and training events which will require travel.

Manage own workload to ensure deadlines are met and quality is not compromised and ability to work independently but within the boundaries of the role and grade.

Updating and maintaining Training Programme rotations, including trainee placements both hospital and General Practice placements on Trainee Information System (TIS) and ePortfolio.

Liaising with TPDs in relation to vacancies and the construction of appropriate rotations for the recruitment process using TIS.

Communicating with newly appointed trainees: to welcome to the Scheme, confirm placement and reporting details as well as Trust and Training Programme induction event.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Date posted

18 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

361-6971178

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

Essential

  • Good standard of education including GSCE Grade C or above in English and Maths or equivalent
  • Relevant NVQ 3 or equivalent, or equivalent experience

Desirable

  • ECDL
  • NVQ Level 3 Business Administration or equivalent

Experience & Knowledge

Essential

  • Evidence of working within a large complex healthcare or education organisation
  • Evidence of previous involvement in providing high level administrative service
  • Implementation, development and maintenance of administrative systems and processes, including records management
  • Experience of managing and prioritising own workload
  • Problem solving experience
  • Advanced knowledge of MS Office packages, including word, excel, PowerPoint and Outlook

Desirable

  • Experience of working within medical education
  • Experience of working within the NHS
  • Experience of monitoring budgets
  • Experience of rota creation and maintenance
  • General knowledge of policies, procedures and practices of undergraduate and postgraduate medical education, including hospital doctors and GPs
  • Experience of using bespoke computer software packages for accurate inputting, reporting, and data analysis eg ePortfolio, TIS

Skills

Essential

  • Good communication skills
  • Conveys written information clearly and accurately to a wide range of recipients
  • Able to build positive relationships with staff at all levels and develop effective working relationships with external providers
  • Methodical and logical approach
  • Ability to work as part of a team
  • Prioritising workload based on immediate and longer term action needed to maintain all elements of the training programme
  • Able to follow written instructions clearly
  • Have ability to exercise sound judgement in relation to problem solving and identifying situations that require further advice
  • Clam under pressure, displaying confidentiality, tact and diplomacy
  • Ability to deal with interruptions and unpredictable workload

Desirable

  • Ability to motivate self and others to be accountable for delivering to deadlines
  • Willing to adapt to changing circumstances and priorities
Person Specification

Qualifications/Training

Essential

  • Good standard of education including GSCE Grade C or above in English and Maths or equivalent
  • Relevant NVQ 3 or equivalent, or equivalent experience

Desirable

  • ECDL
  • NVQ Level 3 Business Administration or equivalent

Experience & Knowledge

Essential

  • Evidence of working within a large complex healthcare or education organisation
  • Evidence of previous involvement in providing high level administrative service
  • Implementation, development and maintenance of administrative systems and processes, including records management
  • Experience of managing and prioritising own workload
  • Problem solving experience
  • Advanced knowledge of MS Office packages, including word, excel, PowerPoint and Outlook

Desirable

  • Experience of working within medical education
  • Experience of working within the NHS
  • Experience of monitoring budgets
  • Experience of rota creation and maintenance
  • General knowledge of policies, procedures and practices of undergraduate and postgraduate medical education, including hospital doctors and GPs
  • Experience of using bespoke computer software packages for accurate inputting, reporting, and data analysis eg ePortfolio, TIS

Skills

Essential

  • Good communication skills
  • Conveys written information clearly and accurately to a wide range of recipients
  • Able to build positive relationships with staff at all levels and develop effective working relationships with external providers
  • Methodical and logical approach
  • Ability to work as part of a team
  • Prioritising workload based on immediate and longer term action needed to maintain all elements of the training programme
  • Able to follow written instructions clearly
  • Have ability to exercise sound judgement in relation to problem solving and identifying situations that require further advice
  • Clam under pressure, displaying confidentiality, tact and diplomacy
  • Ability to deal with interruptions and unpredictable workload

Desirable

  • Ability to motivate self and others to be accountable for delivering to deadlines
  • Willing to adapt to changing circumstances and priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Deputy Medical Education Manger

Trish Raftery

trish.raftery@nhs.net

01438284838

Date posted

18 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

361-6971178

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

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