Medical Secretary - Stroke

East and North Herts NHS Trust

Information:

This job is now closed

Job summary

We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The Medical Secretary will be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultants and any other members of their teams.

You will be required to cross-cover and support administrative work within the Stroke TIA Clinic and SSNAP Data Team and will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

You will be an effective secretary for Stroke Consultants and their medical teams. They will support the Consultants and their teams in ensuring all appropriate typing work is efficiently outsourced and returned, then subsequently dispatched following signature. This could include all letters, reports, summaries, results, insurance claims, GP and Consultant letters and any other work generated by the Consultants and their teams.

You will also be required to cross-cover and support administrative work within the Stroke TIA Clinic and SSNAP data team when required.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Date posted

05 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

361-6509297

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications

Essential

  • Educated to minimum GCSE level or equivalent
  • RSA III Pitman or equivalent secretarial qualification

Desirable

  • AMSPAR Medical Secretary Diploma Shorthand

Previous Experience

Essential

  • Demonstrable PA and secretarial/administrative experience
  • Managing appointments and diaries
  • Handling telephone enquiries

Desirable

  • NHS experience
  • Patient administration experience
  • Recent medical secretary experience

Skills

Essential

  • Excellent communication and presentation skills
  • Excellent verbal/written and interpersonal skill
  • Excellent typing, keyboard and audio-typing skills
  • Ability to work independently and be a team player
  • Methodical and able to prioritise own workload
  • Ability to adapt to change
  • Ability to work well under pressure
  • Confidentiality and sensitivity of approach
  • Enthusiasm, initiative and flexibility
  • Awareness of limitations of experience and role
  • Well-presented application including relevant information for the job

Desirable

  • Comprehensive understanding of patient needs

Knowledge

Essential

  • Computer literacy including Word, Excel & MS Email
  • Internet literacy including research tools and outsourcing
  • Medical terminology
  • Organisational structures
  • Lorenzo
  • CIPTS or database knowledge
  • Seeker
  • Dictate IT

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
Person Specification

Qualifications

Essential

  • Educated to minimum GCSE level or equivalent
  • RSA III Pitman or equivalent secretarial qualification

Desirable

  • AMSPAR Medical Secretary Diploma Shorthand

Previous Experience

Essential

  • Demonstrable PA and secretarial/administrative experience
  • Managing appointments and diaries
  • Handling telephone enquiries

Desirable

  • NHS experience
  • Patient administration experience
  • Recent medical secretary experience

Skills

Essential

  • Excellent communication and presentation skills
  • Excellent verbal/written and interpersonal skill
  • Excellent typing, keyboard and audio-typing skills
  • Ability to work independently and be a team player
  • Methodical and able to prioritise own workload
  • Ability to adapt to change
  • Ability to work well under pressure
  • Confidentiality and sensitivity of approach
  • Enthusiasm, initiative and flexibility
  • Awareness of limitations of experience and role
  • Well-presented application including relevant information for the job

Desirable

  • Comprehensive understanding of patient needs

Knowledge

Essential

  • Computer literacy including Word, Excel & MS Email
  • Internet literacy including research tools and outsourcing
  • Medical terminology
  • Organisational structures
  • Lorenzo
  • CIPTS or database knowledge
  • Seeker
  • Dictate IT

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Service Manager

Bethany-Ellen Kirby

bethany-ellen.kirby@nhs.net

01438288069

Date posted

05 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

361-6509297

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

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