Medical Secretary - Obstetrics and Gynaecology

East and North Herts NHS Trust

Information:

This job is now closed

Job summary

We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are looking for a highly motivated individual to work within our division.

You will have a sound knowledge of medical terminology and have the ability to work without direct supervision, be able to prioritise and manage workloads, and be the first point of contact and communication for general practitioners, consultant colleagues, nursing staff, administrative and other hospital staff, patients, relatives and outside agencies.

You will provide professional and efficient secretarial and administrative support to the consultants and medical teams.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

The Medical Secretary will provide professional secretarial support to the Consultants and medical team. The post holder will be the first point of contact and communication for General Practitioners, consultant colleagues, nursing staff, administrative and other hospital staff, patients, relatives and outside agencies.

The post holder will have sound knowledge and understanding of medical terminology is essential.

You must apply a high degree of confidentiality to all of your work and be able to undertake these duties without direct supervision, working within broad procedural guidelines.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

361-W&C-6089108-A

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

Essential

  • Educated to minimum GCSE level or equivalent
  • RSA III Pitman or equivalent secretarial qualification
  • In absence of AMSPAR, equivalent experience

Desirable

  • Evidence of continuing development
  • AMSPAR Medical Secretary Diploma
  • Shorthand

Previous Experience

Essential

  • Demonstrable secretarial and administrative experience
  • Managing appointments and diaries
  • Handling telephone enquiries

Desirable

  • NHS experience
  • Patient administration experience
  • Recent medical secretary experience

Skills & Qualities

Essential

  • Excellent communication and presentation skills
  • Excellent typing, keyboard and audio-typing skills
  • Ability to work independently and as part of a team
  • Methodical and able to prioritise own workload
  • Ability to adapt to change
  • Ability to work well under pressure
  • Confidentiality and sensitivity of approach
  • Initiative and Flexibility
  • Awareness of limitations of experience and role
  • Well presented application including relevant information for the job

Desirable

  • Comprehensive understanding of patient needs

Knowledge

Essential

  • Computer literacy including Microsoft Word, Excel, Email and the Internet
  • Medical terminology

Desirable

  • Organisational structures
  • PAS
  • CIPTS or database knowledge
Person Specification

Qualifications/Training

Essential

  • Educated to minimum GCSE level or equivalent
  • RSA III Pitman or equivalent secretarial qualification
  • In absence of AMSPAR, equivalent experience

Desirable

  • Evidence of continuing development
  • AMSPAR Medical Secretary Diploma
  • Shorthand

Previous Experience

Essential

  • Demonstrable secretarial and administrative experience
  • Managing appointments and diaries
  • Handling telephone enquiries

Desirable

  • NHS experience
  • Patient administration experience
  • Recent medical secretary experience

Skills & Qualities

Essential

  • Excellent communication and presentation skills
  • Excellent typing, keyboard and audio-typing skills
  • Ability to work independently and as part of a team
  • Methodical and able to prioritise own workload
  • Ability to adapt to change
  • Ability to work well under pressure
  • Confidentiality and sensitivity of approach
  • Initiative and Flexibility
  • Awareness of limitations of experience and role
  • Well presented application including relevant information for the job

Desirable

  • Comprehensive understanding of patient needs

Knowledge

Essential

  • Computer literacy including Microsoft Word, Excel, Email and the Internet
  • Medical terminology

Desirable

  • Organisational structures
  • PAS
  • CIPTS or database knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Service Co-Ordinator

Alison Adams

Alison.adams1@nhs.net

01438286077

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

361-W&C-6089108-A

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB


Supporting documents

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