East and North Herts NHS Trust

Clinical Support Worker - Higher Level - Paediatric Diabetes

Information:

This job is now closed

Job summary

We are recruiting for a Clinical Support Worker - Higher Level who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We require an enthusiastic, dynamic applicant to join the Paediatric Diabetes team to support the current Paediatric Nursing staff in giving good quality and high standard of care to all Children and young people under the Diabetes service.

This role will require movement between Lister and QEII to assist with clinics at least 4 times a week as well as supporting CYP's from the office setting situated at QEII.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

Support the MDT in the outpatient clinic setting.

Organise and assist the MDT with the smooth running of the outpatient service

Collect annual review blood and urine samples and send them to the lab

Complete injection and cannula site inspections

Provide annual review paperwork and ensure completion

Co-ordinate patients data downloads and attach to clinical record

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

13 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year PA PR Plus 5% High Cost Area Supplement

Contract

Permanent

Working pattern

Part-time

Reference number

361-W&C-6008977-A

Job locations

Howlands Clinic, New QEII hospital

Howlands

Welwyn Garden City

AL7 4HQ


Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role

Person Specification

Qualifications / Training

Essential

  • GCSE Maths and English at Grade 4 or above (or equivalent)
  • Health related NVQ Level 3 or equivalent
  • Willingness to undertake in-house training appropriate to the role

Previous Expeirence

Essential

  • Experience of working within a caring environment.
  • Experience of working within a team
  • Demonstrate ability to follow agreed policies and procedures
  • Demonstrate experience of working within an MDT

Skills

Essential

  • Ability to communicate in a variety of settings with CYP, and their families, of varying levels of understanding
  • Excellent organisation and communication skills and ability to work to deadlines
  • Demonstrates a flexible approach to work.
  • Basic IT skills

Desirable

  • Willingness to develop IT skills as appropriate to role

Knowledge

Essential

  • Understanding of the requirements of the role
  • Knowledge and implications and responsibilities under information governance

Desirable

  • Knowledge of audit practice and value
  • Knowledge and understanding of responsibilities under the Trust Point of Care Testing policy

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Motivated to deliver high quality of patient care
  • Able to travel in working hours across-sites
Person Specification

Qualifications / Training

Essential

  • GCSE Maths and English at Grade 4 or above (or equivalent)
  • Health related NVQ Level 3 or equivalent
  • Willingness to undertake in-house training appropriate to the role

Previous Expeirence

Essential

  • Experience of working within a caring environment.
  • Experience of working within a team
  • Demonstrate ability to follow agreed policies and procedures
  • Demonstrate experience of working within an MDT

Skills

Essential

  • Ability to communicate in a variety of settings with CYP, and their families, of varying levels of understanding
  • Excellent organisation and communication skills and ability to work to deadlines
  • Demonstrates a flexible approach to work.
  • Basic IT skills

Desirable

  • Willingness to develop IT skills as appropriate to role

Knowledge

Essential

  • Understanding of the requirements of the role
  • Knowledge and implications and responsibilities under information governance

Desirable

  • Knowledge of audit practice and value
  • Knowledge and understanding of responsibilities under the Trust Point of Care Testing policy

Other Requirements

Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day
  • Motivated to deliver high quality of patient care
  • Able to travel in working hours across-sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Herts NHS Trust

Address

Howlands Clinic, New QEII hospital

Howlands

Welwyn Garden City

AL7 4HQ


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East and North Herts NHS Trust

Address

Howlands Clinic, New QEII hospital

Howlands

Welwyn Garden City

AL7 4HQ


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

CNS Paediatric Diabetes

Sharon Gooding and Vikki Grimes

sharon.gooding@nhs.net

01438288311

Details

Date posted

13 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year PA PR Plus 5% High Cost Area Supplement

Contract

Permanent

Working pattern

Part-time

Reference number

361-W&C-6008977-A

Job locations

Howlands Clinic, New QEII hospital

Howlands

Welwyn Garden City

AL7 4HQ


Supporting documents

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