Audiology Assistant

Job summary

We are recruiting for an Audiology Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Often working independently, you will work with the administration team to help book appointments, check patients in and take telephone calls.

For the clinical aspects of work you will work with any of the senior members of the team regarding clinical queries that go beyond the scope of your clinical role. The scope of your clinical role is defined by the duties below.

You may have to contact other departments in the Hospital including the Ear, Nose and Throat Secretaries, Central Appointments, the Speech and Language team and other Audiology departments.

Main duties of the job

As an Assistant Audiologist you will work under direct or indirect supervision providing clinical services directly to patients.

You will carry out visual inspection of the ears using Otoscopy to determine if a test or procedure should go ahead, or if examination by a qualified audiologist is required. Specific elements within the adult rehabilitation pathway, hearing aid maintenance.

Establishing a good rapport and work with patients of all age, including gaining their co-operation in clinics and self-management at home.

Ability to take accurate ear impressions in adults, with an appropriate insertion depth to minimise feedback from hearing aids. Training will be provided.

You will provide occasional home visits for hearing aid repairs and impressions.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Corey's Mill Lane

Stevenage

SG1 4AB

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Corey's Mill Lane

Stevenage

SG1 4AB

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

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