Job summary
We are recruiting for a Digital Specialistwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
To provide a consistent level of technical expertise in the support of Network & Telecoms services within the Trust. To support the delivery of new and changed Network and Telecoms services. To continually help improve the efficiency of the Digital Department and in turn provide a more efficient service to the Trust.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
Provide advice and assist the Digital Networks and Telecoms Lead within the organisation and ensure effective delivery of network and telecoms services across the entire trust.
Provide advice and assist the Digital Networks and Telecoms Lead to ensure that quality implementation and support service are provided, while conforming to NHS, government and/or industry standards.
Provide support to trust projects, delivering against an agreed work plan.
Ensure that all network and telecoms hardware and software meet security requirements identified by the Trust, the NHS and other pertinent organisations.
Review helpdesk support calls to identify repetitive problems that could be resolved by developing a solution to improve the efficiency of support services.
Continually keep abreast of new IT technologies, both hardware and software, for all aspects relevant to the Trust, especially networking and telecoms.
Develop a good knowledge of network and telecoms technologies and provide sharing/development opportunities for other members of the team.
Contribute to the creation and development of a "Knowledge base" ensuring that it is updated regularly so that problems that have been solved in the past are completed effectively and efficiently in the future without having to develop a solution to the problem again.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications/Training
Essential
- ITIL Foundation (service)
- Basic Networking Skills
- Cisco CCNA or equivalent experience
Previous Experience
Essential
- Has previously worked on command line interface (CLI) of switches or routers by one of the major vendors
- Has previously worked in a enterprise wifi connected environment
Desirable
- Has worked extensively with perimeter firewalls - creating policies, static & dynamic routing, Site-to-site VPNs
- Worked in a role which has networks and telecoms requirements
Skills
Essential
- Understanding what a Vlan, subnet, switch, router, firewall, access point is & how they function
- Understanding of the TCP/IP model it's layers
- Understanding of static & dynamic routing & switching, VPNs, spanning tree, IP addressing, TCP & UDP ports
- Understanding of DHCP & DNS
Desirable
- Troubleshooting of IP telephone equipment.
Knowledge
Essential
- Must have Knowledge of IT EUC
- Must have Knowledge on IT call logging systems.
Desirable
- Good knowledge of ICT security standards
- Advanced Knowledge of commands on L2 & L3 Cisco switches - interface config, vlans, spanning tree
- Advanced knowledge of commands on L2 Huawei switches - interface config, SVIs, spanning tree
Other Requiements
Essential
- Required to work as a small team
- Required to undertake mandatory training and is responsible for keeping this training up to date
- Required to work in accordance with ENHT's Policies and Procedures
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Person Specification
Qualifications/Training
Essential
- ITIL Foundation (service)
- Basic Networking Skills
- Cisco CCNA or equivalent experience
Previous Experience
Essential
- Has previously worked on command line interface (CLI) of switches or routers by one of the major vendors
- Has previously worked in a enterprise wifi connected environment
Desirable
- Has worked extensively with perimeter firewalls - creating policies, static & dynamic routing, Site-to-site VPNs
- Worked in a role which has networks and telecoms requirements
Skills
Essential
- Understanding what a Vlan, subnet, switch, router, firewall, access point is & how they function
- Understanding of the TCP/IP model it's layers
- Understanding of static & dynamic routing & switching, VPNs, spanning tree, IP addressing, TCP & UDP ports
- Understanding of DHCP & DNS
Desirable
- Troubleshooting of IP telephone equipment.
Knowledge
Essential
- Must have Knowledge of IT EUC
- Must have Knowledge on IT call logging systems.
Desirable
- Good knowledge of ICT security standards
- Advanced Knowledge of commands on L2 & L3 Cisco switches - interface config, vlans, spanning tree
- Advanced knowledge of commands on L2 Huawei switches - interface config, SVIs, spanning tree
Other Requiements
Essential
- Required to work as a small team
- Required to undertake mandatory training and is responsible for keeping this training up to date
- Required to work in accordance with ENHT's Policies and Procedures
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
