Job summary
We are recruiting for a Medical Workforce Adviser who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
This role is based within the Medical Workforce team to ensure a proactive, high quality and efficient support with all aspects of the ongoing management of medical staff within the Trust. This will involve co-ordinating key administration processes for all aspects of medical workforce specific divisions.
Working independently, but within a supportive team environment, the role is varied and busy. You will liaise with staff at all levels and external bodies, so good interpersonal and communication skills are required.
Experience of working in a healthcare environment and relevant experience within HR/admin or equivalent is required.
The Medical Workforce Team is led by the Senior Medical Workforce Lead and consists of 1 x Band 7 Medical Workforce Manager, 1 x Band 6 Deputy Medical Workforce Manager, 3 x Band 5 Senior Medical Workforce Advisers, 2 x Medical Workforce Advisers, 1 x Band 4 Revalidation and Appraisal Adviser and 1 x Band 3 Revalidation and Appraisal Administrator.
Our Values are Include, Respect, and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
The post holder will work within the Medical Workforce team to ensure a proactive, high quality and efficient support to the Trust's medical and dental workforce. This will involve providing a comprehensive and high quality administrative, transactional and data inputting support service for all aspects of medical workforce.
The post holder will support a specific divisional area/s as well as providing any day-to-day administrative support on the sub-specialty areas designated to that work stream as required. They will operate the day-to-day administrative requirements for areas such as job planning, junior doctor rotations and exception reporting.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications/Training
Essential
- Educated to 'A' level standard or equivalent.
- Proven literacy and numeracy skills.
Previous Experience
Essential
- Experience of working in a healthcare environment
- Previous relevant experience within HR/admin or equivalent
- Previous IT experience, ideally working with specialist Workforce related software products.
- Experience of working with a range of people with different roles and levels of knowledge
Desirable
- Experience of working within the NHS, ideally working with clinical staff
- Knowledge of Medical Workforce activity
- Knowledge of software packages: ? ESR ? E-Job planning software. ? TRAC recruitment ? ESR human resources and payroll record management
- Experience of working in a Medical Workforce function environment
Skills
Essential
- Good dexterity in respect of keyboard skills
- Ability to work on own initiative and prioritise own workload
- Excellent organisational skills
- Excellent communication skills and telephone manner
- Ability to perform well under pressure and meet tight deadlines
- Good attention to detail
- Maintain staff confidentiality at all times
- Professional manner in all actions
- Experience in influencing in difficult conversations
Knowledge
Essential
- Good working knowledge of Microsoft Word and Excel
- Good working knowledge of Microsoft Outlook
- A knowledge and understanding of different administrative and HR processes
Desirable
- Knowledge of working on people related systems
- Knowledge of Medical Workforce processes
- Knowledge of medical and dental terms and conditions
- Knowledge of medical job planning
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity, and inclusion
- Role model our Trust values every day
Person Specification
Qualifications/Training
Essential
- Educated to 'A' level standard or equivalent.
- Proven literacy and numeracy skills.
Previous Experience
Essential
- Experience of working in a healthcare environment
- Previous relevant experience within HR/admin or equivalent
- Previous IT experience, ideally working with specialist Workforce related software products.
- Experience of working with a range of people with different roles and levels of knowledge
Desirable
- Experience of working within the NHS, ideally working with clinical staff
- Knowledge of Medical Workforce activity
- Knowledge of software packages: ? ESR ? E-Job planning software. ? TRAC recruitment ? ESR human resources and payroll record management
- Experience of working in a Medical Workforce function environment
Skills
Essential
- Good dexterity in respect of keyboard skills
- Ability to work on own initiative and prioritise own workload
- Excellent organisational skills
- Excellent communication skills and telephone manner
- Ability to perform well under pressure and meet tight deadlines
- Good attention to detail
- Maintain staff confidentiality at all times
- Professional manner in all actions
- Experience in influencing in difficult conversations
Knowledge
Essential
- Good working knowledge of Microsoft Word and Excel
- Good working knowledge of Microsoft Outlook
- A knowledge and understanding of different administrative and HR processes
Desirable
- Knowledge of working on people related systems
- Knowledge of Medical Workforce processes
- Knowledge of medical and dental terms and conditions
- Knowledge of medical job planning
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity, and inclusion
- Role model our Trust values every day
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
