East and North Herts NHS Trust

Plastic Surgery Health Records Clerk - Plastics Office

Information:

This job is now closed

Job summary

We are recruiting for a Plastics Surgery Health Records Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Based in the Main tower of Lister Hospital on level 11 where the Plastic Surgery outpatient clinics take place.

You will be working within a team of booking clerks, consultants and nurses in Plastics outpatient department.

The Plastic surgery department is a warm and friendly environment to work in with all team members having positive working relationships.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

You will be responsible for finding and preparing notes for Plastic Surgery patients from Outpatients to Minor operative procedures and trauma patients both at Lister and QE2.

The following duties - ensuring notes are pulled, clinics are fully checked, filing of the correct documents, tracking of notes, prepping, merging. Including dealing with requests for notes from hospital staff groups, and the safe delivery of notes to sites.

We aim to provide the best quality of care to our patients ensuring we meet their individual needs in a timely manner.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

28 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-PLN-5600625-A

Job locations

Lister Hospital

Coreys Mill lane

Stevenage

SG1 4AB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

Essential

  • GCSE'S

Previous Experience

Essential

  • IT literate including Email, Microsoft Word and Excel Basic levels
  • Administrative experience
  • Working to tight deadlines
  • Professional telephone Manor

Desirable

  • Experience of NHS Health Records or Library processes and operations

Skills

Essential

  • Good organisational skills and attention to detail
  • Ability to follow instruction and work within agreed and documented procedures
  • Ability to work well within the team

Knowledge

Essential

  • Understanding of Filing Systems
  • Understanding of Patient Confidentiality and data protection

Desirable

  • Previous NHS experience
  • Knowledge of PAS system
  • Demonstrate an understanding of Trusts core values
Person Specification

Qualifications/Training

Essential

  • GCSE'S

Previous Experience

Essential

  • IT literate including Email, Microsoft Word and Excel Basic levels
  • Administrative experience
  • Working to tight deadlines
  • Professional telephone Manor

Desirable

  • Experience of NHS Health Records or Library processes and operations

Skills

Essential

  • Good organisational skills and attention to detail
  • Ability to follow instruction and work within agreed and documented procedures
  • Ability to work well within the team

Knowledge

Essential

  • Understanding of Filing Systems
  • Understanding of Patient Confidentiality and data protection

Desirable

  • Previous NHS experience
  • Knowledge of PAS system
  • Demonstrate an understanding of Trusts core values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill lane

Stevenage

SG1 4AB


Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Plastic Surgery, Service Coordinator

Kelly Thompkins

kelly.thompkins@nhs.net

01438288610

Details

Date posted

28 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-PLN-5600625-A

Job locations

Lister Hospital

Coreys Mill lane

Stevenage

SG1 4AB


Supporting documents

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