Job summary
We are recruiting for a Resourcing Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Are you experienced within administration and customer service and looking to make a difference within an amazing team? If so, come and join us as a Resourcing Advisor here in our wonderful and friendly Resourcing Team.
It is an intense and exciting time to join us, as we support our organisation across both general staffing and medical staffing, in ensuring that we have the right people in the organisation to help us with the pressures that winter brings and with the expansion of our services during our current period of transformation. In the context of national shortages for many roles, the need for an excellent recruiter is more important now than ever before, to ensure that we attract the right people and get them started and settled as quickly as possible, without compromising safety or standards.
Ideally you will have some recruitment/resourcing experience and have knowledge of our recruitment system, TRAC, or a similar system, you'll be familiar with recruitment processes and best practice in this area. You will have great customer service skills, with a passion to providing both managers and applicants a great recruitment experience that is inclusive to all.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
We have many great people working for us doing all sorts of roles, ranging from porters to doctors, from administrators to nurses, and everything in between. But we all share one vision - we put our patients at the heart of everything we do.
Our Resourcing team are responsible for the recruitment of all staff who come into our Trust and we work hard to give everyone an excellent experience when they apply to us for employment, and to fill our vacancies swiftly and safely, making a real difference to our front line staff.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Person Specification
Qualifications / Training
Essential
- GCSE (Grade C or above) English or equivalent experience
Desirable
- CIPD qualification or equivalent experience
Previous Experience
Essential
- Experience of working in a pressurised environment
- A track record of achievement and delivery against targets
- Substantial administrative experience
- Experienced at negotiating and persuading others
- Evidence of decision making
- Experience of working within a similar role in a HR function
Desirable
- Experience of working within the NHS
- Understanding of NHS policies and procedures
- Experience of ESR and TRAC recruitment system, or equivalent HR/payroll related system
Skills
Essential
- Accuracy and attention to detail - ability to record data accurately
- Able to demonstrate an understanding of confidentiality
- Ability to produce reports
- Proficient in the use of Microsoft Office, including Outlook, Word, Excel and Access
- Excellent keyboarding skills
- Excellent communication skills with the ability to adjust written and verbal communication to differing situations and audiences
- Effective complex problem solving ability
- Able to manage own workload under a range of competing deadlines from a number of sources
- Consistently produces high quality work with good attention to detail
- Able to use own initiative to make decisions that are appropriate to the situation
- Ability to work autonomously and as part of a team
- To be able to concentrate for prolonged periods of time despite frequent interruptions
- Able to understand and articulate complex information to internal and external stakeholders
- Experience, knowledge or interest in resourcing activities such as job fair administration, advertising, social media
Knowledge
Essential
- Demonstrate a knowledge of best practice procedures as it relates to recruitment and HR processes
- Knowledge of the NHS Employment Checks Standards and other relevant national guidelines
- Knowledge of related key employment law
- Understanding of equal opportunities in the NHS
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
- Self motivated
- Willingness to attend recruitment events both internally and externally
- Willingness and or ability to provide an appropriate level of training on HR processes to stakeholder
Person Specification
Qualifications / Training
Essential
- GCSE (Grade C or above) English or equivalent experience
Desirable
- CIPD qualification or equivalent experience
Previous Experience
Essential
- Experience of working in a pressurised environment
- A track record of achievement and delivery against targets
- Substantial administrative experience
- Experienced at negotiating and persuading others
- Evidence of decision making
- Experience of working within a similar role in a HR function
Desirable
- Experience of working within the NHS
- Understanding of NHS policies and procedures
- Experience of ESR and TRAC recruitment system, or equivalent HR/payroll related system
Skills
Essential
- Accuracy and attention to detail - ability to record data accurately
- Able to demonstrate an understanding of confidentiality
- Ability to produce reports
- Proficient in the use of Microsoft Office, including Outlook, Word, Excel and Access
- Excellent keyboarding skills
- Excellent communication skills with the ability to adjust written and verbal communication to differing situations and audiences
- Effective complex problem solving ability
- Able to manage own workload under a range of competing deadlines from a number of sources
- Consistently produces high quality work with good attention to detail
- Able to use own initiative to make decisions that are appropriate to the situation
- Ability to work autonomously and as part of a team
- To be able to concentrate for prolonged periods of time despite frequent interruptions
- Able to understand and articulate complex information to internal and external stakeholders
- Experience, knowledge or interest in resourcing activities such as job fair administration, advertising, social media
Knowledge
Essential
- Demonstrate a knowledge of best practice procedures as it relates to recruitment and HR processes
- Knowledge of the NHS Employment Checks Standards and other relevant national guidelines
- Knowledge of related key employment law
- Understanding of equal opportunities in the NHS
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
- Self motivated
- Willingness to attend recruitment events both internally and externally
- Willingness and or ability to provide an appropriate level of training on HR processes to stakeholder
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
