Job summary
An exciting opportunity has arisen for enthusiastic and keen individual to work in the Health Records Department. The Health Records Lister hub team is based at The Lister Hospital, Stevenage.
This post will be based in the Lister Hospital at our Health Records hub but could be rotated to other teams and sites to gain a wealth of knowledge in Health Records, both in the warehouse and hospital sites.Working as part of a team, You will be expected to carry out various clerking duties, including answering the phone to enquiries for notes, filing, pulling notes for outpatient clinics, prepping notes within the library setting, providing hospital notes for all types of requests including audit and merging of temporary sets into main hospital notes.
You maybe asked to cover driving duties where you will need to use Trust vehicles to deliver patient records to various sites. You will also be expected to take part in a weekend rota system as and when required. This may include Bank Holidays.
Main duties of the job
You will be part of the Health Records Team and are responsible for finding and preparing notes for hospital patients for inpatient and outpatient activities.
You are responsible for ensuring that the notes get to the right place at the right time.
The Health records clerks will be able to cross cover in all aspects of the role including, pulling clinics, filing, weeding, destruction, prepping, merging, sending notes for requests from hospital staff groups, and the safe delivery of notes to sites.
You will need to communicate with QE2/HCH and the main Library sites, hospital staff as well as on occasion carry out duties across site, to ensure that notes are suitably prepared in line with department processes and made available for inpatient and outpatient activities across all sites.
The role can be physically demanding with large areas to cover, standing for long periods and deadlines to meet for deliveries to be sent out. A well as having to manipulate trolleys around the warehouse full of patient notes.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
Job description
Job responsibilities
In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder. Please see attached job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role.
Main role requirements are below but for full details please refer to the attached person specification.
1. To retrieve and prepare Health Records from the library for Out-patient clinics, Inpatient admissions and for requests for notes using the agreed procedures.
2. To sort and file health records on return to GWP using the agreed procedures
3. Tracking of notes is by use of our IFIT records tracking system as well as by other applications such as Microsoft excel and Lorenzo, therefore computer skills are necessary.
Job description
Job responsibilities
In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder. Please see attached job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role.
Main role requirements are below but for full details please refer to the attached person specification.
1. To retrieve and prepare Health Records from the library for Out-patient clinics, Inpatient admissions and for requests for notes using the agreed procedures.
2. To sort and file health records on return to GWP using the agreed procedures
3. Tracking of notes is by use of our IFIT records tracking system as well as by other applications such as Microsoft excel and Lorenzo, therefore computer skills are necessary.
Person Specification
Qualifications/Training
Essential
- GCSE's or equivalent
- Relevant NVQ 2 or equivalent or equivalent experience
Desirable
- ECDL European computer driving license.
Previous Experience
Essential
- IT literate including Email, Microsoft Word and Excel Basic levels
- Administrative experience
- Working to tight deadlines
Desirable
- Experience of NHS Health Records or Library processes and operations
Skills
Essential
- Good organisational skills and attention to detail
- Ability to follow instruction and work within agreed and documented procedures
- Ability to work well within the team
Desirable
- Current valid Driving Licence with access to a vehicle
Knowledge
Essential
- Understanding of Filing Systems
- Understanding of Patient Confidentiality and data protection
Desirable
- Previous NHS experience
- Knowledge of PAS system
- Demonstrate an understanding of Trusts core values
Other Requirements
Essential
- Understanding of the physical nature of the role
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
- Current valid driving licence with access to a vehicle
Person Specification
Qualifications/Training
Essential
- GCSE's or equivalent
- Relevant NVQ 2 or equivalent or equivalent experience
Desirable
- ECDL European computer driving license.
Previous Experience
Essential
- IT literate including Email, Microsoft Word and Excel Basic levels
- Administrative experience
- Working to tight deadlines
Desirable
- Experience of NHS Health Records or Library processes and operations
Skills
Essential
- Good organisational skills and attention to detail
- Ability to follow instruction and work within agreed and documented procedures
- Ability to work well within the team
Desirable
- Current valid Driving Licence with access to a vehicle
Knowledge
Essential
- Understanding of Filing Systems
- Understanding of Patient Confidentiality and data protection
Desirable
- Previous NHS experience
- Knowledge of PAS system
- Demonstrate an understanding of Trusts core values
Other Requirements
Essential
- Understanding of the physical nature of the role
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
- Current valid driving licence with access to a vehicle
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
