Job summary
We are pleased to announce opportunities have arisen within the Urology department,
We have 1 x full time permanent contract, 1 x 12 month fixed term contract and 1 x 6 month fixed term contract.
You will work with consultants and/or their team within a specialty area, relating closely to other administrative and clerical staff within the urology service, and the service co-ordinator/Assistant Service Manager/ Assistant Divisional Manager. The post holder will work closely with the MDT team and cancer services.
Please note cross site mostly based at St Albans City Hospital with potential travel to Watford General Hospital.
****** IMPORTANT INFORMATION - PLEASE READ ******
Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.
Main duties of the job
To track and navigate patients through the urology cancer pathways - both diagnostic and surveillance.
These will include prostate and bladder patients.
To provide a comprehensive and efficient administrative service to the clinical team members of the urology cancer pathways (including cancer Mcmillan nurses).
The post will work closely with the clinical triage teams for the urology cancer pathways, key stakeholders from other services and liaison with other hospitals.
They will help identify capacity issues, and escalate these in a timely manner, and respond to patient enquiries.
About us
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
To act as main point of administrative support and contact for the urology cancer triage clinical teams, liaising with them on a day-to-day basis and prioritising own workload.
To track and navigate patients through the urology cancer pathways. Complete relevant database input throughout this process.
Act as point of contact for patients who have been referred via their GP to the urology cancer services.
To coordinate and organise appointments and assessments as required with patients, and to exchange that information clearly and concisely dealing with anxiety, cultural and language difficulties.
Job description
Job responsibilities
To act as main point of administrative support and contact for the urology cancer triage clinical teams, liaising with them on a day-to-day basis and prioritising own workload.
To track and navigate patients through the urology cancer pathways. Complete relevant database input throughout this process.
Act as point of contact for patients who have been referred via their GP to the urology cancer services.
To coordinate and organise appointments and assessments as required with patients, and to exchange that information clearly and concisely dealing with anxiety, cultural and language difficulties.
Person Specification
Education and qualifications
Essential
- Educated to A level or BTEC / GNVQ level - or relevant job experience
- Experience as an NHS Administrator
- Good IT literacy.
Knowledge
Essential
- Working knowledge of hospital, computer systems (Patient Centre, Infoflex).
- CRIS -Knowledge of urology cancer pathways
- Knowledge of NHS Cancer Waiting Times
Experience
Essential
- Previous NHS administration
- Working in/or with cancer MDT team(s).
- Proven experience of working to deadlines and targets.
- Experience of communicating complex instructions with sensitivity to patients and relatives
Desirable
- Working in a changing environment
Person Specification
Education and qualifications
Essential
- Educated to A level or BTEC / GNVQ level - or relevant job experience
- Experience as an NHS Administrator
- Good IT literacy.
Knowledge
Essential
- Working knowledge of hospital, computer systems (Patient Centre, Infoflex).
- CRIS -Knowledge of urology cancer pathways
- Knowledge of NHS Cancer Waiting Times
Experience
Essential
- Previous NHS administration
- Working in/or with cancer MDT team(s).
- Proven experience of working to deadlines and targets.
- Experience of communicating complex instructions with sensitivity to patients and relatives
Desirable
- Working in a changing environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
