Band 2/3 - Healthcare Support Worker, Urgent Treatment Centre

West Hertfordshire Teaching Hospitals NHS Trust

This job is now closed

Job summary

We are looking for a band 2/3 Healthcare support worker to work full time 37.5 Hrs per week to work within our Urgent Treatment Centre which is part of the West Hertforshire NHS Trust Teaching Hospital based at Hemel Hempstead Hospital ( but may need to work across other sites in the Trust - Watford General Hospital and St Albans City Hospital

We are looking for an individuals who is extremely hard working, patient focused, who can lead the Team to deliver the best care to our patients.You need to be a motivated, enthusiastic, organised and a knowledgeable leader who enjoys working within a large Team of all Bands - including Student Nurses of all levels.

Main duties of the job

A Health Care Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care. You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.

There will be opportunities to develop your knowledge and skills, specific to your individual needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification

About us

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are due for completion by 2025 or soon after. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We encourage and welcome people with disabilities. If you need help, please ask.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Date posted

14 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,873 to £26,958 a year inc HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-F-6992

Job locations

Hemel Hempstead Hopital

Hillfield Rd,

Hemel Hempstead

HP2 4AD

Job description

Job responsibilities

General duties:

Obtain consent prior to giving care in accordance with Trust policies.

Under supervision follow individual patient care plans and report any changes immediately to the Registered Nurse/Assistant Practitioner/Nurse Associate.

Undertakes personal care duties, e.g. bathing, toileting, dressing, support with meals and assisting patients with their appearance.

Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need within easy reach.

Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.

Job description

Job responsibilities

General duties:

Obtain consent prior to giving care in accordance with Trust policies.

Under supervision follow individual patient care plans and report any changes immediately to the Registered Nurse/Assistant Practitioner/Nurse Associate.

Undertakes personal care duties, e.g. bathing, toileting, dressing, support with meals and assisting patients with their appearance.

Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need within easy reach.

Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.

Person Specification

Education and qualifications

Essential

Good general education
Good standard of written and spoken English
Willingness to complete The Care Certificate programme, workbooks and competencies

Desirable

Level 2 QCF Diploma in Clinical Healthcare support or Level 2 NVQ in Healthcare Health & Social Care or Level 2 in Health & Social care
GCSE A* - C/ 4 - 9 / or Functional Skills level 2

Knowledge

Essential

Understands the role of a Healthcare Support Worker
Understands and committed to a caring approach to patients & relatives

Desirable

Previous training in First Aid
IT skills

Experience

Essential

Experience of time management and prioritising work
Team working

Desirable

Previous experience of working in a healthcare or social setting

Person Specification

Education and qualifications

Essential

Good general education
Good standard of written and spoken English
Willingness to complete The Care Certificate programme, workbooks and competencies

Desirable

Level 2 QCF Diploma in Clinical Healthcare support or Level 2 NVQ in Healthcare Health & Social Care or Level 2 in Health & Social care
GCSE A* - C/ 4 - 9 / or Functional Skills level 2

Knowledge

Essential

Understands the role of a Healthcare Support Worker
Understands and committed to a caring approach to patients & relatives

Desirable

Previous training in First Aid
IT skills

Experience

Essential

Experience of time management and prioritising work
Team working

Desirable

Previous experience of working in a healthcare or social setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.