Job summary
An exciting opportunity has arisen for conscientious, enthusiastic, and highly motivated Urology Cancer Pathway Navigator to join the Urology department at St Albans City Hospital.
The post holder will work closely with the Urology consultants, Urology management team, Urology Surgical care practitioner, Urology secretarial team, nurses, their immediate colleagues, and other administrative and clinical members of the trust.
This post is 37.5 hours per week (Monday - Friday).
Main duties of the job
The post holder will support the Urology clinical and administrative team with the smooth running of the Bladder cancer service. This will include utilising flexible capacity at Hemel and requesting the booking of Ultrasounds from the Radiology department. In addition, monitoring utilisation of all other outpatient activity. It will also include contacting with patients to confirm appointments and management of admin duties such as letters.
The post holder will be responsible for the tracking of all patients on the bladder cancer pathway so will be required to have great IT skills.
About us
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority at West Herts Teaching Hospitals NHS Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
- To track and navigate patients through the urology cancer pathways.
- To provide a comprehensive and efficient administrative service to the clinical team members of the urology cancer pathways.
- The post will work closely with the clinical triage teams for the urology cancer pathways, key stakeholders from other services and liaison with other hospitals.
They will help identify capacity issues, and escalate these in a timely manner, and respond to patient enquiries.
This job may involve cross site working but is mainly based at St Albans.
Job description
Job responsibilities
- To track and navigate patients through the urology cancer pathways.
- To provide a comprehensive and efficient administrative service to the clinical team members of the urology cancer pathways.
- The post will work closely with the clinical triage teams for the urology cancer pathways, key stakeholders from other services and liaison with other hospitals.
They will help identify capacity issues, and escalate these in a timely manner, and respond to patient enquiries.
This job may involve cross site working but is mainly based at St Albans.
Person Specification
Education and qualifications:
Essential
- Educated to A level or BTEC / GNVQ level - or relevant job experience.
- Experience as an NHS Administrator.
- Good IT literacy.
Knowledge:
Essential
- Working knowledge of hospital, computer systems (Patient Centre, Infoflex).
- CRIS -Knowledge of urology cancer pathways.
- Knowledge of NHS Cancer Waiting Times.
Experience:
Essential
- Previous NHS administration.
- Working in/or with cancer MDT team(s).
- Proven experience of working to deadlines and target.
- Experience of communicating complex instructions with sensitivity to patients and relatives.
Desirable
- Working in a changing environment.
Person Specification
Education and qualifications:
Essential
- Educated to A level or BTEC / GNVQ level - or relevant job experience.
- Experience as an NHS Administrator.
- Good IT literacy.
Knowledge:
Essential
- Working knowledge of hospital, computer systems (Patient Centre, Infoflex).
- CRIS -Knowledge of urology cancer pathways.
- Knowledge of NHS Cancer Waiting Times.
Experience:
Essential
- Previous NHS administration.
- Working in/or with cancer MDT team(s).
- Proven experience of working to deadlines and target.
- Experience of communicating complex instructions with sensitivity to patients and relatives.
Desirable
- Working in a changing environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
