Job summary
We are looking for a Band 4 waiting List Coordinator. We are a hard working friendly and flexible team; meeting ever changing demands and require someone of a similar nature. Candidate needs to be willing to work flexibly with regards to hours of work and speciality being covered. Full time 37.5 hours Monday-Friday.
Our Wellbeing Team will be there also to show you the extra benefits that you will receive working with us. Along with the opportunity to join the staff bank for the trust.
We have recently achieved Teaching Hospital Status and you can find out more about that on the day too.
Main duties of the job
We are looking for highly motivated, enthusiastic, and dynamic administrators to join our friendly team, within the Surgical Division.
Working as part of a multi-disciplinary team with consultants, nurses, sectaries, and managers; communicating daily with patients and or care givers.
Forming close working relationships with specialties such as General Surgery, Breast etc. This is role is primarily responsible for the management of the admission of elective patients to the hospital and to participate in the operational management of the hospitals admitted pathway and waiting lists.
Understanding the sensitivity of the nature of work they're carrying out and dealing with patient matters in the strictest of confidence.
About us
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
The post holder will be expected to support all aspects of the management of the waiting lists. Assist in maintaining accurate waiting lists, as well as adding and removal of patients in line with the Trusts Waiting List Policy.
The post holder will be expected to meet directly and frequently with the allocated specialty team to ensure theatre lists volume and missed cases are corrected thus ensuring theatre capacity utilisation is maximised efficiently
Job description
Job responsibilities
The post holder will be expected to support all aspects of the management of the waiting lists. Assist in maintaining accurate waiting lists, as well as adding and removal of patients in line with the Trusts Waiting List Policy.
The post holder will be expected to meet directly and frequently with the allocated specialty team to ensure theatre lists volume and missed cases are corrected thus ensuring theatre capacity utilisation is maximised efficiently
Person Specification
Education and qualifications
Essential
- Good level of education (e.g. A'Level or equivalent).
Knowledge
Essential
- Knowledge of the NHS guidelines and systems
- Basic understanding of Cerner or EPR (PAS).
Desirable
- Previous NHS experience
- Understanding of 18 weeks target
- Booking of theatre waiting lists
Experience
Essential
- Experience of working in an office environment
- Basic computer competence with use of computer applications such as MS Outlook, Excel and MS Word
- Ability to scan and fax documents using IT equipment
Desirable
- Previous clerical NHS experience
Skills and ability
Essential
- Good level of organisational skills.
- Strong communicator
Personal qualities
Essential
- Must be flexible, good team player, can work individually as well as part of a team
- Must have excellent time management
- Needs to be able to work under pressure and be adaptable to change
Person Specification
Education and qualifications
Essential
- Good level of education (e.g. A'Level or equivalent).
Knowledge
Essential
- Knowledge of the NHS guidelines and systems
- Basic understanding of Cerner or EPR (PAS).
Desirable
- Previous NHS experience
- Understanding of 18 weeks target
- Booking of theatre waiting lists
Experience
Essential
- Experience of working in an office environment
- Basic computer competence with use of computer applications such as MS Outlook, Excel and MS Word
- Ability to scan and fax documents using IT equipment
Desirable
- Previous clerical NHS experience
Skills and ability
Essential
- Good level of organisational skills.
- Strong communicator
Personal qualities
Essential
- Must be flexible, good team player, can work individually as well as part of a team
- Must have excellent time management
- Needs to be able to work under pressure and be adaptable to change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
