West Hertfordshire Teaching Hospitals NHS Trust

Band 3 - Patient Booking Assistant (Maternity), WACS

This job is now closed

Job summary

An exciting opportunity has arisen within Women's and Children's Division at Watford General Hospital. We are friendly, hard-working team of administrative, nursing and medical staff. We take great pride in helping our patients and in delivering the best service we can.

We are looking for an experienced Patient services Officer who is a self-motivated and committed person, to work as part of our busy team in our back office.

The successful applicant should be able to demonstrate good communication and interpersonal skills, excellent organisational and I.T skills, and the ability to prioritise workload and be able to work with limited supervision.

This is a full-time post is 37.5 hours per week Monday-Friday and it may require some flexibility. You will be working at Watford General Hospital.

Main duties of the job

Reception & ANC cover, making/rescheduling appointments, cashing up clinics. Puling/ordering notes, printing clinic lists & prepping for clinics. General filing. Tracking notes & printing labels.

To ensure patient data is accurate & up to date.

To undertake any other administrative duties as directed by The Senior Office Manager.

About us

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.

https://www.westhertshospitals.nhs.uk/flexibleworking/

We encourage and welcome people with disabilities. If you need help, please ask.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Date posted

25 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year inc HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-D-5516-RA

Job locations

Watford General Hospital

Watford

WD18 0HB

Job description

Job responsibilities

To ensure effective maintenance of patient records and that appointments are made in a timely manner, providing professional and friendly service to our users.

Key relationships: Ward clerks, clinical coders, midwives, doctors, Risk Office, Access to records office, patient service officers.

Job description

Job responsibilities

To ensure effective maintenance of patient records and that appointments are made in a timely manner, providing professional and friendly service to our users.

Key relationships: Ward clerks, clinical coders, midwives, doctors, Risk Office, Access to records office, patient service officers.

Person Specification

Your application will be scored against the Job Description

Essential

Score 0 = does not meet the person specification, 1 = reserved meets some person specification requirements, 2 = Meets all person specification requirements.

Person Specification

Your application will be scored against the Job Description

Essential

Score 0 = does not meet the person specification, 1 = reserved meets some person specification requirements, 2 = Meets all person specification requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford

WD18 0HB

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford

WD18 0HB

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)